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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 254 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Pac Man Deluxe Arcade Machine for its gameplay, overall performance, and ease of use. Many find it to be super fun and a great addition to their game or family room, and feel that the price is reasonable. However, some customers found the assembly instructions a little confusing, and others wished it was bigger in size and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 254 reviews
  • Rated 4 out of 5 stars

    Old skool big kid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring back old memories when I was a younging in the Caribbeans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BRINGS BACK MEMORIES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Family loves this. Great Addition to our Game Room

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Poor service, delivered in a box, not set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into the store after comparing prices on this…found it at best price, purchased it& it was delivered to my house. It is sitting in the garage under a blanket to hide from our son. It’s the ONLY thing he wants for Christmas. We cannot set it up or install it! I have called 3 times and only get an agent away from the store, they tell me we have to pay $250 to have someone set it up and install. We cannot afford this! I’m in a panic now…what do we do for Christmas morning?? HELP!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PacMan coo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the game but the knob does not accurately move, and I had to google how to get to different games without having it power it on and off. It also wobbles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it, too low and flimsy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because it is not solid and big like an arcade one, you need to put it in a table for it to be high enough to play.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to cancel order as it was lost in shipping… how does a product this large become “lost”??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery-

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a gift - the box was destroyed/ ripped to shreds upon delivery- I never even brought in the house instead returned to BB and canceled order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I was able to get my total tech to assemble this unit . I call to set up and Im told it would be 299.00 to put together . Iam ready to return to store . I also want my money back for being a total jerk for allowing this to happen to me. I did speak with a lady at Best Buy over a week ago and she said she would have the store manager contact me , CRIKETTS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Asking for Coins on Free Play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this game keeps giving an error asking for coins. We set it up as a free game for our clinic's guests to play. I've researched a solution but none apply to this version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work and you will not return it for a new one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    A great cabinet! Nicely done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cabinet looks a lot like a 3/4 scale version of the iconic arcade machine we played in the real arcades, back in the 80s. The monitor is the BOE type, which is the good kind. Contrast is excellent. Blacks are nice, and dark, as they should be, and colours are rich, and vibrant. Controls work well. Of course, they're Arcade1up stock, so, not as nice as Happ, or other high end controls, but they work. The joystick feels good, with good spring authority. Buttons all worked properly. The marquee looks nice, and crisp. It did not look faded, like in some of the other cabinets. Assembly went mostly smoothly, except for working with those pesky, little "C" screws, which hold the monitor/control bezel in place. LOL Packaging was well done, and the unit had no blemishes, dings, or scratches from shipping. It looks very professional. The only complaint I have is the sound was way, way too loud. I had to order an audio attenuator (volume reduction) knob to bring the sound down to a comfortable level. If you do this simple mod, just be sure you order a 4 pole male to male audio cable, and a Volbox volume attenuator. Don't go cheap. The cheaper ones don't pass stereo like the Volbox does. Without the Volbox, my neighbors actually came over and banged on my wall, telling me to turn it down. It was just too loud. LOL Other than that, the cabinet is great. The games list is a good collection. It's the same list as on the Class of 81, except, no Ms Pac-man. LOL You can go into each game's settings, and change difficulty, number of player ships, ect. Setting up the WiFi connection was fairly easy, no problem. I did notice that the short animation on boot-up was removed after a firmware update, sadly. Guess Arcade1up needed to free up a bit of memory for the games to run better. No biggie, but I kind of miss the animation. They did that on Class of 81, too. I like how the box is shorter than older cabinets. Makes it easier to pick up at the store, or getting it in, and out of vehicles.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Arcade 1Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, it has many different games. A well worth purchase and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun Arcade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandchildren and they love it. They play it in their playroom downstairs and get everyone to play it with them. A great gift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite arcade games collection!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring Pac-Man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fun arcade game from back in the day. My neighbors and I have lots of fun competing, and my grandkids love it too. Pretty easy to assemble as long as you're patient.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Our new PakMan!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came promptly and was not too difficult to assemble. Everyone loves to play it. A big hit with the grand kids!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, all the parts were there and was delivered early. Games are a lot of fun to play. Exactly as advertised. Gans of Pac-Man or Galaga will be very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pac Man video game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit for the home game room. My family loves it and we spend hours together playing the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Hit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for our parties! We have a foosball table too so between the two items it’s a big hit with all ages

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    lillian's game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arcade game is great and it brings me back to childhood when I used to play I rec this game to everyone it's awesome

    I would recommend this to a friend
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