Customer Ratings & Reviews
- Model:
- RP5-GM11
- |
- SKU:
- 3844378
Customer reviews
Rating 4.5 out of 5 stars with 902 reviews
(902 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the easy installation and professional service of the product. They appreciate that it maintains steering wheel controls and are pleased with the improved sound quality. While some find the price to be high, many agree that it is worth the investment. There are a few concerns about the connection not fully clipping in, but overall, customers are very happy with the product.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Radio seems to be working good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio seems to be working good now. We had a few problems on the initial install that were corrected on a revisit to Geek Squad.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great car stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this piece with a Sony stereo to replace the factory model in my son's car. The salesman was very helpful, the stereo is great and installation was very quick. A good deal.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and easy to use. Installer did great job !
I would recommend this to a friend Rated 4 out of 5 stars
Poor overall Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service setting up appt. good, Sean installation of car radio great along with demonstration. What is not good, and very poor customer service is the inability to reach Sean for follow up appt. or questions. This is a systemic problem throughout Best Buy/Geek Squad. Customers should not have to go through the loops you make us do only to have to wait over an hour to have possibly someone call back, or the inconvenience of driving back miles to schedule follow of conversation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works Ok --- does what it is supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it as part of a package to have the BEST BUY'S Geek Squad technician install a new radio into my granddaughters car. The technician advised me that everything went together just fine except the Dash Face Plate --- they had sent two right hand brackets instead of a right & left hand bracket. He modified it and made it work --- it looks fine and seems to work Okay. I am sure that my granddaughter will tell me if there is an problem shortly.
I would recommend this to a friendRated 5 out of 5 stars
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This kit was the needed attachment kit to install the touchscreen radio purchased for my son. Works perfectly and he couldn't be happier. Very informative sales rep as well.
I would recommend this to a friend- Pros mentioned:Steering wheel control
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one harness with everything you need to connect to vehicle without problems, including steering wheel controls.
I would recommend this to a friend - Pros mentioned:Steering wheel control
Rated 4 out of 5 stars
Great stereo attachment for any modern-day vehicle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little complicated a lot of wires but very necessary if you want your steering wheel controls to work as well as your door dinging things of that nature very necessary
I would recommend this to a friend Rated 5 out of 5 stars
AMUST
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this to install New Radio in my 20007 GMC Sierra 1500 classic. Works Great no problems.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Controls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues at all. Easy to install, clearly labeled.
I would recommend this to a friend - Pros mentioned:Onstar retention
Rated 5 out of 5 stars
wires and plugs ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work correctly. Installer would be a better reviewer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very easy to install worked perfect.
I would recommend this to a friend - Pros mentioned:Steering wheel control
Rated 5 out of 5 stars
PAC audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PAC audio cables were able to fix my existing problem with my factory DVD system as well as retain my factory steering wheel controls with the new aftermarket radio.
I would recommend this to a friend - Pros mentioned:Onstar retention
Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked good on my 2005 Chevy 3500 Silverado I can still use on star as well
I would recommend this to a friend - Pros mentioned:Steering wheel control
Rated 5 out of 5 stars
Works great right away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a required part any time you're doing a radio swap. And it works great. Retained steering wheel controls and some other functions from the stock equipment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It’s great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who sold it to my boyfriend and I, explained it very thoroughly, and it was very easy to install.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was kinda sceptical because I am by no means a professional. The install was very straight forward, it took less than an hour to install this and stereo.
I would recommend this to a friend Rated 5 out of 5 stars
Great radio/dvd player for car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The radio is great and the installation was done by Best Buy and it was done very quickly, like within the hour. The radio works perfect for me and my car.
I would recommend this to a friend- Pros mentioned:Onstar retention
Rated 5 out of 5 stars
Wiring harness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was suprised I needed this but glad the tech found my existing one was having issues and fixed my issues
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for my husband's new car stereo we had installed. Bad thing about it was the price
I would recommend this to a friend






