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Customer Ratings & Reviews

Your price for this item is $409.95
The comparable value price is $479.99

Customer reviews

Rating 4.3 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 5.0 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.6-Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave Oven with Inverter Technology, especially its heating capabilities, power, and size. Many appreciate its performance, quiet operation, and modern appearance. However, some customers find the icon-based interface not intuitive and dislike the absence of a keypad for direct time input, as well as the control panel's lack of illumination when off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    great microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot. lots of useful features, a trusted brand that's been around forever. no issues so far since we've owned it. had to spend a bit more to get the features I wanted since the last time we bought a microwave over 20 years ago, but it was worth it. over 1200 watts is nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Micro Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, works well, is easy to use and intuitive. I don't like that I have to open the door to set the timer. It is very quiet and heats/cooks well. I purchased this after looking at reviews in Consumers Reports, not been disappointed, yet

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Does everything and more than we'll ever need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for a month and I'm happy to say we've finally got a microwave that heats evenly and never fails to please. So many features and cooking options ... I'm embarrassed to say it is used primarily to reheat leftovers, which it does flawlessly. I did have to change the ArcFault/GFCI breaker out for a standard GFCI as the ArcFault was too sensitive and would trip every time we used this oven. Note this is a nearly dedicated 20A (12GA wire) circuit with just the fridge on the same circuit. The house is 35 years old when kitchen wiring had a few outlets per breaker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    A microwave’s true potential

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fantastic microwave, and has helped me transition away from treating the microwave as a dumb “cook for 30 seconds” appliance. My only complaint is the door doesn’t open every time you press the button, but total tech took care of that

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Microwave (despite no number pad)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks evenly with plenty of power. Generally easy to use but would have preferred to have a number pad for setting time etc. Highly rated by a consumer magazine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and good quality. This is very User friendly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Catherine! Thanks so much for your kind words! We’re delighted to hear you find the microwave efficient, high-quality, and easy to use, that’s exactly what we aim for. We appreciate your 5-star rating and your trust in our product! - F Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a very good unit. More powerful than my previous one. One drawback is the controls are like hieroglyphics. You have to open the door and refer to the key to know what the controls mean.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Controls make me want to use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks, heats, and defrosts better than our old microwave. We had to throw out the 30 year old microwave when my wife got a pacemaker. Apparently the shielding wasn't that good back then. The control panel is different but interesting. I keep a cheat sheet handy for when I want to try something new so it works just fine for me. My wife prefers an old number panel but has learned how to use the new panel.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Cooks great, needs numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave performs way above my previous one. There are no numbers on it, so setting the clock and cook time can be tedious if in a hurry. It has some nice one button features, but they are picture coded which makes them difficult to decipher at times. Even though it features buttons that will cook your food properly, we find that we use the 30 sec button since it's a little faster. With foods with longer cook times, we have to hold down a button until it scrolls up to the needed cook time. After two years of use, I have been able to adapt. I also printed from the manual an enlarged copy of the Codes with descriptions and placed them in my recipe notebook that I keep on the counter. I have acclimated, so I am content and would recommend it due to quality of cooking; but I definitely would purchase one with number keys next time. It all depends on what you're willing to put up with.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the sharing your feedback with us and the community. -A Panasonic

  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been happy w/this microwave. It does what we need it to do, but we do miss the old "minute plus" button which would instantly set it to run for one minute (minor, I know). It does have a rather cheap, tinny sound when closing the door. Despite what some reviews indicated, it does have an interior light that is on both when it runs and when you open the door. It does simply go back to showing the time when it's done rather than reminding you something is in there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! This model has a Quick 20 button, rather than a Quick Minute one. It operates in the same way. -M Panasonic

  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave meets all my requirements. You will learn the keypad very soon. However note that the rotating tray sits high (its not in a dip) and does take up some of the space in the microwave. Also the internal light is on the side and not bright enough to see the inside without peeking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Great microwave for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits inside an existing cabinet and does a nice job with heating and reheating. My one complaint is there are no numbers on the screen - it’s all symbols. I can’t say it’s that intuitive but it hasn’t really caused a problem yet so I guess it’s fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great large microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It microwaves a bit faster than my old microwave, so I really have to watch it. The display takes some getting used to. I have to keep the direction booklet handy, but I’m sure, with time, I’ll get used to it. Cooked baked potatoes perfectly with the sensor cook.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the praise. Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Touch screen controls are better than knobs and push buttons and hopefully last longer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! Thanks for your positive feedback! We're glad to hear the touch screen controls are working well for you, they’re designed for ease of use and durability. We hope they continue to make cooking more convenient! - S Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent countertop microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality and performance of our new microwave fully meet our expectations. We are struggling a bit to understand and effectively use the controls, but are doing very well as long as we use the simplest controls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Very nice microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this on the recommendation of Consumer Reports reviews. So far, it's been a great addition to our kitchen. It's powerful, efficient, and easy to use right away with the basic settings. We're still learning many of the other programming options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Panasonic makes great microwaves!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, we love it! Well-made and cooks evenly! Easyto use once you get the hang of it. Panasonic makes amazing microwaves, our old lasted for over 20 years before we had to replace it and so we bought another Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Panasonic Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiently sized Microwave Oven - heats food evenly by operation with intuitively designed touch controls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing Nuke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old Panasonic and was pleasantly surprised at the features and improved efficiency of our new microwave. It seems to be a better built and more solid appliance, with more power and intuitive controls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    my microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave had a dent in the back but it does appear that the performance is affected. I would recommend more packing material to avoid this issue. The entry of cooking time is a bit touchy and you can overshoot the desired time which requires backing down.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Walker! We're truly sorry to hear about the situation you are experiencing. We would not recommend using a dented microwave. Please contact the retailer directly, as the product might have been damaged in transit. -M Panasonic

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