Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $409.95
The comparable value price is $479.99

Customer reviews

Rating 4.3 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 5.0 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.6-Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave Oven with Inverter Technology, especially its heating capabilities, power, and size. Many appreciate its performance, quiet operation, and modern appearance. However, some customers find the icon-based interface not intuitive and dislike the absence of a keypad for direct time input, as well as the control panel's lack of illumination when off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Foods heat quickly and evenly. Touch pad controls took a couple minutes to figure out. Bigger size than our old microwave, and more powerful.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave received in great condition and works very well. Very happy with purchase. Received very fast!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    You have never experienced anything like this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is exquisite and exceptional. Though originally designed in 2015 (hopefully updated in some ways but I'm not sure) it seems way ahead of its time. Based on other reviews I will treat the door as my first Born child and not allow other humans to lay a hand on it. My hope is it will last forever and without question the universe owe's my something like that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Well made and versatile. Slight learning curve. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    This one's a keeper

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic Genius Prestige Microwave Oven 1.6 cu. ft Replaced another brand which was dead simple to use but short lived. Looks really nice in stainless steel. Very sleek and modern. I find the touch sensor button panel to be a bit confusing. It definitely isn’t the easiest microwave you’ll ever use. I am a tech savvy person and I know my way around most electronics. This was the first microwave I ever looked at and paused because I had no idea how it worked. I don’t find it at all intuitive. Hang on to your manual, because you’ll refer to it often, but once you get the hang of it, this thing works like a charm. Sensor cook and Sensor reheat are great features. At 1250 watts, it is higher powered than average and may require a little experimenting to get your times just right in accordance with your preferences. The interior light is nice and bright. The display panel light is dim and some will find it hard to read. Operating noise is about average. The door is solid and closes securely. After 6 weeks use, I’d say this is a keeper. I hope it is as dependable as other products I have from Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Panasonic Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was just too too big for us in our home and my hubby did not want it. He could not figure out how to use it compared to a smaller unit so we exchanged it for another.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us, we are sorry it was not a good fit in this case and we hope you will enjoy the new one! -A Panasonic

  • Rated 5 out of 5 stars

    Perfect size microwave for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while this is a countertop microwave, it is to replace my old one which is installed in a cabinet with a trim kit I was able to order a trim kit and it looks like a custom install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slick and easy to clean microwave. The controls were just a little bit to get used too, but once I did, I really like it, very happy with my purchase!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for recommending us, we are delighted to read your positive thoughts! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer Reports top rated. Used price match guarantee with great customer service assistance. Haven't had to purchase new microwave in 30 years. Did research and decided on this model. Easy to use, owners manual easy to read/understand and registered just in case. So far so good. Would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than the microwave we replaced. Works great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best Microwave Ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Genius Prestige Plus for more than a month to reheat left overs and heat frozen dinners, I love the sensor technology used to evenly cook my meals to perfection. The icon functions were amazingly easy to learn and use. It is by far the best microwave I have ever owned!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. Love it so far. Cooks really great and efficiently.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Heat and eat

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Works really well. Had to get use to the different usage on this product, but over all I love it. I love Panasonic and most of my products are Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a wonderful microwave. I purchased this mainly to air pop popcorn within a short time (only takes 3 minutes), in the cusinart pop n server silicone bowl popper. However, this microwave is a great multi-function designed for anything that you want a microwave for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Seriously consider this one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big change from my 10-year old microwave this replaced. Much faster, easier to clean, and has a temperature feature that measures when food is cooked. Quite pleased with this after almost 2 months.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 3 out of 5 stars

    Panasonic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Panasonic came damaged in the box but the replacement was on time and damage free. The Panasonic microwave is quite nice. We haven’t learned everything about it yet as its difficult to understand the directions so it will be some time before we become proficient. We are learning by trial and error. Cooking times are difficult to understand and how to use the timer.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! We would be more than happy to offer instructions on how to better use the microwave. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 5 out of 5 stars

    Great microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that I wouldn't be able to figure out the buttons. One quick read of the manual and I had it down. Easy to operate! LOVE the defrost feature, does a great job!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Lots of features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. This one is smaller than my old one. Still learning all the features. Panasonic brands are pretty dependable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave we could find. So many settings that I do t even use them all. One touch cooking at all levels.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    An oven that largely lives up to expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for general heating or more. The various pre-programmed settings worked well. The sensor cooking does a good job. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

Sponsored