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Customer Ratings & Reviews

Panasonic - 50" Class (49-1/2" Diag.) - LED - 1080p - Smart - HDTV-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 566 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 566 Reviews
  • Rating: 1 out of 5 stars

    Defective display and nasty service

    Posted
    MKBB
    • My Best Buy® Elite MemberElite Member

    Bought the TV at Best Buy store in Tenleytown, Washington, DC. I unpacked the TV and set it up 7 days after purchase. Black spots and vertical lines of different colors appeared immediately after powering the TV. I packed it back in its box and took it straight back to Best Buy, expecting that they would simply exchange the TV. The Best Buy store manager, very rudely, explained that he could not accept the return. First he said I should have returned the TV within 3 days as that is the standard for pixelation problems. He could not show me any proof of this standard. then he said that the TV was damaged due to a fault of theirs (the box has sign of external damage, nor does the TV itself), and that the responsibility lay with either me or Panasonic. The fact that I am an "Elite Member" made no difference. He told that "I failed to understand their policy". I asked to see that policy. He ended up printing two pages off the website which say that "nonreturnable purchases include ... items returned that are damaged or missing major contents". I can't believe it! Why would they not accept to exchange a damaged item? He then said it would be different if the item had been shipped and hadn't carried it myself out of the store. Why would this make any difference? Was I supposed to unpack the TV in the store the day I bought it and demand that it be tested to make sure the display worked correctly?!? Who does that? So I filed a claim with Panasonic. The assigned technician, based on digital photos, ruled that it was "concealed freight damage", probably due to a fall of the box somewhere in transit. Best Buy won't take back this lemon of a TV, and I don't know what Panasonic will respond. Over $500 out of pocket, hours wasted, lack of respect, still no working TV. Awful experience. Will avoid Best Buy in the future.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV, with a few caveats.

    Posted
    ibanezist00
    • My Best Buy® Elite MemberElite Member

    Great TV, got it on sale for $599 and it is well worth the price. I actually didn't explicitly aim to get a smart TV, but the TV had all the other features I desired, including a recognizable brand that is actually made by the brand itself. Picture quality is great, and exactly what you'd expect from a mid-range 120Hz refresh rate panel. Color saturation is a bit high/overdone, but it's nothing you won't notice without professional calibration equipment. Sound is okay, but about what you'd expect from any flat panel (they can't put sound systems into these things, people, and also make them super thin! You need to compromise somewhere!). Inputs fall a little short -- only two HDMI in (I have a Chromecast, PS3 and PS4), but if you're running a full home theater setup with a receiver that accepts HDMI input this is actually a good thing because you're less likely to select the incorrect HDMI input :P Controller is nice and easy to use. Has a Netflix shortcut button which is a good feature, but that's if the Netflix app decides to work. It seems to work the first time every time I reset the TV/redo the OOBE, but then it fails to load after that. I still have yet to resolve why, but not a big deal since most people have a million other things that stream Netflix (maybe even their toaster nowadays). Pandora app is great, and the DLNA functionality just plain rules (it's nice to be able to stream things directly from a network-connected WD My Cloud drive). Wi-Fi works as expected, but run wired Ethernet if you can. Some of the smart features are amazing, some are a bit silly (I don't need a calendar application on my smart TV, honestly). Occasionally, there's a banner ad when you change the volume or turn the TV on. To turn these off, go to Main Menu --> Setup --> Display Customization --> VIERA Smart Banner and set it to "off". Voila, no more ads for Tyson Chicken when you turn your TV on (or just never connect it to the web). TV looks nice too. All in all, a great buy with a few minor caveats. Worth it for the picture alone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing performance at price point

    Posted
    ColtraneWasGod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my stepmother after her ultra-high-end Sony Bravia died due to a very common circuit board failure. Although that is a well-known problem, the televisions are just a few years old, and the replacement board is fairly inexpensive, those tv's now can't be repaired because Sony no longer stocks the parts. Needless to say, when it was time to replace that set, Sony was NOT on the list of manufacturers who i'd consider. When I needed a quick replacement, I looked at what was on sale at Best Buy near her home and then did internet research. This television was highly rated by the leading consumer testing group and scored well at some video enthusiast sites. Since it was at least $100 less than the comparable competitor models at the time, it looked worthy of purchase. More to the point, it was in good supply and other sets were not. I bought it online without ever seeing it in operation. Once I got it to my stepmother's place and set it up, I was amazed at the picture. It scored well by any conventional measure but what most impressed me is the black level. Man, the blacks on this set are way black and much moreso than on the Sony it replaces and the other LCD's that I have owned or purchased for others. That extra black saturation really does change the viewing experience in ways that I never expected. I literally could not take my eyes off the darkest parts of the screen and went searching for broadcasts and commercials that served as good benchmarks. In any event, even if black levels mean nothing to you, this is an awful lot of set for the money. Setup and wireless connection worked out of the box, streaming of YouTube videos was effortless, and the only negative I can identify is that there only are two HDMI inputs. I never would have considered a Panosonic tv before buying this one because of positive experiences with other brands. When it's time to replace or add a television in the future, I will consider starting with the Panasonic brand, this set seems that good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, but beware of ads!

    Posted
    jayco

    I'm normally a huge fan of panasonic tvs (this is my 3rd one). Everything is great about this tv, except that it displays an ad banner on the volume bar when you adjust the volume every once in awhile. This really irked me, and I heavily considered returning the tv until I searched online for a way to disable it, and I did: http://www.cnet.com/how-to/turn-off-banner-ads-on-your-2013-panasonic-tv/ thus, panasonic lost a star on this nonsense. secondly, the tv has just 4 inputs: antenna, 2 HDMI, 1 component - normally I like to connect my iPod to it (which is routed through my home theatre system), but since there is not a standard "video" input, I had to use a RGB component connection, thus losing that ability to get the full remote access and surround sound via my HTS. back to the positives, once I connected the tv to my wifi, it was able to find my home network, and thus be able to display photos/music/videos (from a select folder of course) without any additional input from me. the remote is easy to use, the tv settings are easy to navigate, and this tv has a lot of great features to explore. so, aside from these two issues, I would recommend this tv to others - especially at $700.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a Fantastic Purchase !

    Posted
    JoeDR
    • My Best Buy® MemberMember

    I purchased this Panasonic 50 " Smart HD Flat Screen A week after the Black Friday Sale where it had been a few dollars less . I can only say good things about this Flat Screen . The sale price of $499 was for that day only and I got lucky my store had only one in stock . We have used this TV for over 6 months with no issue's what so ever .. Great picture quality , great colors and I was amazed at the clarity while watching an HD program .. Even when look at it from a side angle there is very little of a blur... This is the Best TV and wished they had more at that time so I could buy a second one for a family member .. I read all the reviews and will disagree with others who complain of sound quality .. Mine is on the stand and about 4 inch's from the wall so the sounds bounce off the back wall . These are only little 4 inch speakers in the back of the tv and it's more than I expected .. I can even hear the sound separation in action movies with flying jets and explosions and don't really see the need for a sound bar unless I wanted to listen to a loud tv....Although I am considering it for the overall experience .. It was a toss up with the Panasonic and a similar Samsung and since all were equal the Best Buy pricing won out by about a $100 less because of the one day sale .. Where can you buy a name brand 50 inch flat screen Smart TV for less than $500 and really get a great bang for your Buck . Best Buy That's Where I shop .. I have honestly tried to purchase at other stores and always end up back at Best Buy. Where I am always treated with respect from the knowledgeable and courteous employee's who answer my questions or find someone who will .. I would buy this Panasonic over again and will consider their products in the future.. Thank you Panasonic and Best Buy ..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV!

    Posted
    Ginny
    • My Best Buy® MemberMember

    At first, I was really skeptical about the TV when I picked it up, because the box that it came in just looked like it wouldn't be what I hoped, and worried it was too small. But after setting everything up, which was super easy, I fell in love. The sound quality is amazing, the volume range is perfect, and the bass and treble levels are very even and balanced as well. The picture quality is phenomenal and I still can't believe how well the quality is for the price that I bought it at. The SmartTV function is great and works like a charm, at first Amazon wasn't available for download but that has now been fixed. The only negative thing I would say, is that there are sponsored ads at the bottom of the home screen, and when you change the volume levels as well. I found out that this can be easily turned off, under settings, and then turn off the banners... So no issues with that now! If you are looking for a great TV that is in this price range, then I would highly suggest you give this TV a try.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing New 2014 Model LED

    Posted
    jbrdr

    This TV is absolutely amazing. These new LED's have come a long way. Previously, LED's had terrible picture quality compared to plasmas, but now these new models exceed plasma PQ. Inky blacks, colors and clarity that pop, no motion blur. There are still VERY terrible LED models out there (such as vizio), so make sure you get a high quality LED that is a new 2014 model. I was surprised at the sound coming out of these speakers; they are amazing too. Connecting to netflix and hulu is a breeze and everything works smoothly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great purchase

    Posted
    TomH
    • My Best Buy® Elite MemberElite Member

    We've now had this set for approx 5 months. What you think of it is probably based on what you had prior. Compared to our 32 inch Sony ( which lasted exactly 10 years and was an old HD CRT model ), this is viewing heaven. 2 very minor complaints are about the sound (which is common to ALL such sets and can easily be fixed by an additional sound bar) and the built in web browser. While the browser does "work", it's definitely not worth my time to try and use it. But having said this - I didn't buy this set for either a stereo system or a computer. I bought it as a television. And as a TV goes, I doubt that it can be beaten at this price. Easy to set up with a great remote. Viewing angle could be better, but my revolving stand more than makes up for it. This is a marvelous unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV, Great Value

    Posted
    cllew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At $700, the tv is an excellent value. Picture quality is good but can have some issues during very demanding scenes or when the quality of the broadcast is not great (cable or web). Full set of smart features. Works well with my Apple TV. The DLNA app connects well and I can play movies or music from my PC. Used HDTV picture calibration directions from Lifehacker.com which really helped get a realistic picture. Was able to play calibration file via DLNA as I don't have a blue-ray player. Link below. http://lifehacker.com/5858625/how-to-calibrate-your-hdtv-and-boost-your-video-quality-in-30-minutes-or-less

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    average picture, bad sound, no HBOGo app

    Posted
    TXTug
    • My Best Buy® MemberMember

    I got this as a gift. The picture is only avg, there are much better pictures out there. The biggest problem is the sound. While watching cable, the sound is serviceable. But when streaming on Netflix, the dialog is inaudible at normal levels. So you turn the sound way up, but any music and/or sound fx are WAY too loud. Went to a store and was told that's just the way it is now. You have to have a sound bar. My other problem is there is no HBOGo app available, but there are "adult" apps. That's pretty questionable and sorry. When I went on the internet to try and stream off of HBOGo, I signed in and selected a movie. After 10 minutes, I gave up waiting for it to load. With a sound bar, the sound is as expected. If they add more apps like HBOGo or the other premium channel's apps I'd be more pleased.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    DEFINATELY SURPASSED EXPECTATIONS, GREAT TV

    Posted
    HiddenHillsHeir

    I was recently looking to upgrade from my 40" Vizio 1080p LCD, and after scouring the Internet all night I came to the conclusion that Best Buy has the best prices, so seeing as how I am inpatient and live close to their storefront, i went in and talked to the head Home Theatre guy and he pointed me towards this Smart TV.... After hearing features and seeing its picture quality on the wall, I went to buy it and ended up having to order it from another store since THEY HAD SOLD OUT OF ALL THEIR BOXED MODELS!!!! Hearing that right there confirmed that I was making the right choice, and when it arrived IT WAS EVERYTHING I COULD HAVE HOPED FOR AND THEN SOME!!!!! I WOULD HIGHLY RECOMMEND THIS TV TO ANYONE LOOKING FOR A GREAT SMART TV in this "screen class".

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture with a little setup

    Posted
    AvgJoeDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really have enjoyed this tv for the 2 months or so , I've owned it. For my tastes, the preset calibration settings were either too bright, too cold, or too dark. Once I took the time to custom calibrate the screen, it really showed me what it can do. I watch a lot of 1080p video and I have to say the color accuracy is nearly perfect after calubratIon. I do think this display is a better choice for viewers that like a warmer picture overall. Black levels are very good as well. I have no opinion on the soun as I never tested The tv speakers. I spent a minimal amount of time using the Smart functions, but found them adequate. I already have FireTV and Roku integrated in my home so I don't really have a use for those functions.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Specifications are incorrect

    Posted
    Senture

    The specifications on this TV state that it has both component and composite connections. It does not. The component and composite connections are SHARED, so it is impossible to simultaneously hook up a component device (such as a Wii) and a composite device (such as an older XBOX 360 cable). This wouldn't be too much of an issue except that it also only has two HDMI ports. In addition, there is NO means to house/conceal the cables, and the cable inputs are way over on the right side, making the cable setup quite ugly. The stand seems flimsy and has no means to rotate the TV. This TV is going back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A nice 50" TV if it's on sale.

    Posted
    Alan1819
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first TV over 37". I'm still getting used to the 3D ish effect. It's not a 3D tv but a smart one. I haven't used the smart part yet so I can't comment on that yet. On the plus side the picture is great for straight on viewing, but lacking at side angles. Meaning the colors are less vivid and more grayish. I like seeing the TV from the kitchen 20' away so that's a plus. On the minus side there has been a few times now when I go to turn on the tv the screen is all purple/pink color. I turn it off then on again and it seems fine. I'm not sure if it's my cable (dvr) box or the tv. It's pretty easy to assemble and the speakers are ok. It does lack a third HDMI imput so I can't connect a sound bar. Our Wii games play fine on it and so does the Blu ray player.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great smart tv

    Posted
    rbaloha
    • My Best Buy® Elite MemberElite Member

    TV replaced a 21 year old panasonic crt tv. Love panasonics since their products possess long shelf lives and great value. Free delivery and haul away. Easy set up. Picture settings in cinema mode provide an outstanding picture. Yesterday, tried the tv apps from a wireless 25 mb connection with the signal originating from downstairs. To my surprise, the updated firmware added amazon instant videoes. Quick loading of you tube and amazon. Overall an outstanding value. Panasonics are not as widely distributed as other brands. Do not hesitate in purchasing from Best Buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value

    Posted
    SmartShopper
    • Verified PurchaserVerified Purchase

    I paid $500 for this set during a sale and I'm very happy with it. It was a best buy on consumer reports and I think it really is. I have a comparable size Samsung and if there is a difference in quality, it's nominal. I saw another review that said they had trouble streaming Amazon movies but I did that and YouTube without any problems. My only reason for not giving it 5 stars is that the sound quality is not great, but that seems to be the case on the other brands as well, and I guess you just have to get a sound bar. It's really only an issue when streaming but all in all, I would highly recommend this set. Good luck with your decision...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    it a good tv not app system not good

    Posted
    iconjohnny
    • My Best Buy® Elite MemberElite Member

    This is my first experience with a smart TV, and I must say that I am not impressed. The Viera browser is difficult to use with the remote. I wanted to stream from Tube Plus or Stream TV, but there is not enough memory. I still find it necessary to use Chromecast and stream from my laptop. Other browsers can not be installed.
    On the plus side I am very happy with the picture. Colors are true and vivid. Blacks are deep, and I haven't noticed any blur with fast action shots. The dedicated Netflix button is a nice touch. The sound is slightly better than average. For the price, it is a good TV value (for those not looking for strong smart TV features).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    hulgar1
    • Verified PurchaserVerified Purchase

    I have only had this for a month, but initial set up was straightforward. For the price the TV has been excellent for my use. Sound quality is fine for me and the picture quality very good/images seem sharper during rapid movement than with my previous TV. I also enjoy the internet connection capability which allowed me to move my Roku to a different TV. The only issue though is the Netflix app does not work on it - there is a comment they are "working to improve the app function" and to keep checking back, but for now I still need the use the Roku for that. Hopefully they upgrade this app quickly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture, OK sound

    Posted
    jay1989
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This TV has a great picture on it, I can honestly say that is surprised me how good it was, as the last Panasonic TV I owned was a plasma and I was not to happy with it, but this one I would rank along as far as picture goes with the mid level samsung tv's and for sure better than the samsungs priced where this one is at. Now the sound I was not to thrilled with and ended up getting a sound bar, but any TV that has the speakers in the back and not the front have poor sound IMO. Even my Samsung TV's I have I had to get a sound bar for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good 50 inch TV for an excellent price

    Posted
    RicIndy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Panasonic 50" Smart TV had the necessary features and benefits (Smart TV, Size, 120 refresh rate, HDMI, plus) as well as the additional discount. Best Buy did a good job communicating delivery window and showed up in that window. Best Buy's contracted delivery service did call prior to delivery. The two delivery people were efficient with the installation. The Panasonic 50 inch LED TV works well and no issues to date. Recommended to my brother and he uses additional features including smart TV and streaming of movies. He had some issues with delivery in his state.

    I would recommend this to a friend