Customer Ratings & Reviews
- Model:
- PKKJ17K3A4BA
- SKU:
- 6553023
to a friend
if you have a problem don't delay in returning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to charge single cells (not paired up) is a big plus since I'm always dealing with 3 AAA's these days. However, from the start, it seems there's been one or another cell which won't fully charge (starts out fine, but after maybe 45 minutes, flashing LED means it's not charging). Nothing I do gets that cell to charge in my modern chargers. If that makes it sound like I'm blaming the charger for a bad battery, the Average rating includes the poor (totally lacking) response from Panasonic customer service to an email I sent 10 days ago. If they had responded promptly, I could have returned the charger and batteries to Best Buy (who now have only a 15 day return window for their non-paying members -- My Best Buy Plus™ or My Best Buy Total™ have a 60-day return window for most products) but that's another gripe for a different review. Back to the charger and batteries, I'm also not thrilled with the low number of recharge cycles (only 500) for the eneloop pro versus 2100 for their standard eneloop.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We sincerely apologize for the difficulties you are currently facing with the Eneloop batteries. I am sure the Panasonic Energy Corp team would be able to assist you with the support of the batteries. They are able to be reached via email and phone.
