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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 18 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are positive about the KX-TGF380M DECT 6.0 Cordless Phone System's ease of use. Many appreciate its simplicity and intuitive design, finding it straightforward to operate and understand. The phone's user-friendliness is highlighted as a key benefit. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and lots of features. Has many new features like call blocking and tells you the name of person calling. Love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crystal clear reception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a cell phone, so I purchased this phone because I wanted a land line. I wanted a Panasonic phone because I think they are the best. The base unit display is large which is a plus. The phone speaks the name of the person calling which is impressive. This phone is connected through the magic jack device and works great, crystal clear sound. There are to many features to comment on, all positive, so read the specs or the manual if you're interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent recorded messages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because the AT&T answering machine we had did not have very clear message recording. This phone makes it easier to understand any messages left by callers. We have not even tried the cordless phone that comes with it. This phone is hung up on the wall in the kitchen. Fortunately, it mounts using the same screws that mounted the AT&T phone. The display is easy to read even without the backlight, but when you push a button the backlight comes on and it is REALLY easy to read the display. The phone book is easy to set up and use. We did buy a longer cord for the handset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've missed my traditional office phone and adding this to my desktop has been great. I use it daily. Love the fact that I can use my cell phone with it since that's the number I use for my business. The buttons are easy to locate and the tilting LED extremely useful. The star deduction is due to the confusing user manual. There are many features of this phone that I can't use because the instructions are written poorly and are confusing. The codes are not easy to remember so I'll likely have to keep the manual around to use certain features. Hope they improve on making feature engagements more user friendly and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally don’t use a landline but in case of cell carrier outage, needed a backup. This phone has a battery backup, when combined with the battery backup in my phone modem allows me to have service even in a power outage. In addition from this feature it allows you to pair via Bluetooth so you can make and answer cell calls with this landline phone. Great value too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for mom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for mom; easy to use, can be used as a corded or cordless phone, easy to sue answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent home phone for older parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect if you want both traditional use or use the wireless phone. Simple and yet sophisticated also. It's been three months now since we purchased this phone and we have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic- KX-TGF38OM Dect 6.0 Phone system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely perfect and convenient. Easy to use with just the right number of feature to allow any home office perfect professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a (land line) phone in the office. This has all the features we were looking for and is a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It is so great to be able to block telemarketers and annoying calls with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this phone for my job and it is a great phone and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up.even for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time ..works well...wish it was louder for hard of hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. Very functional. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great landline & cordless phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen on the landline phone. The cordless has a great screen display also! This phone is a great idea for any home! Check it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Business Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It has a child monitor included that can be used as a front desk monitor if you are busy on the back office, love this feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great phone but ac adaptor causes am radio interfe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works as advertised but ac adapter causes severe AM radio static. I can't listen to any am radio within 20 ft of this wall mounted phone. Panasonic customer service "SUCKS" I am required to ship them the whole phone to see if the I really have a problem. I have to unplug the phone's AC adapter every time I want to listen to the radio. I should just return the phone to Best Buy and never buy another Panasonic product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to say. It works as documented and expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was Great in the Beginning..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seemed to be a great deal and worked great at first. But after exactly 13 months, the cordless phone doesn't work! At the price I paid for this, it wasn't expensive nor was it cheap. Not too satisfied with the longevity of the phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, thank you for your review.
      We would like to provide you with support regarding this occurrence, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

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