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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,820 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the best 4K Player to deliver video to my Sony XBR-75X900F. I did some research and S&V rated this player very highly. The picture is crystal clear and colors are detailed. The HDR Mapping is a really nice feature also. Excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Beautiful picture and sound. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this player. I previously had a high-end Oppo blu-ray that had wonderful video and audio quality, but it was slower than molasses loading disks. The setup menus were also poorly designed. The Oppo died right around when I got my 4K TV, so based on WireCutter's review, I bought this player. It's sleek and looks nice in the cabinet. Set up was a snap. I didn't need to do much to get the main settings right and be able to watch a DVD. What a gorgeous picture! I've so far sampled The Matrix and Ready Player One 4K discs. The detail is amazing and suits my LG OLED TV nicely. Diving into the settings to make a few advanced adjustments, I found the menus easy to navigate and responsive. I've also been pleased with the upsampling quality of non-4K blu-rays. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 4 out of 5 stars

    Great video quality; decent features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to reserve the Excellent rating for items that are truly best-in-class in all categories. This player is outstanding with regards to video quality, particularly with 4k content. Upscaling 1080p through my Marantz SR7012 AV receiver is also excellent. You will not go wrong if you are looking for a 4k player. Feature wise, the player is fine, but it just seems to be a bit behind the times. Some of the user interface seems a bit dated compared to other devices (not necessarily players), but it certainly has the features needed to perform the functions you need. I would definitely buy this again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We will take your opinion into consideration. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I didn’t know what I was missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the first generation Sony UBP-X800 for about four years and been content with the performance. I have been looking at this model recently since it has HDR10+ and DolbyVision unlike the Sony. A price drop and open box deal made me pull the trigger. I had no idea what I was missing. The 4K video looks much more natural. Guardians of the Galaxy 2 always looked fake to me on the Sony, but the Panasonic looks more lifelike. Other movies have more natural skin tones and colors pop without being too much. Upscaling from 1080P is also a strength of this player. I only have Mad Max: Fury Road in 1080P and it looks amazing when upscaled by the UB820. Audio really surprised me on this model. I really thought my 7.1 surround sound system would sound the same hooked to any player. That is not the case. Sound is more dynamic and even louder on the UB820. I usually kept the volume between 60 and 65 with the Sony but that would tick off the neighbors now. Anything over 55 is too much. I highly recommend UB820 if you have a nice TV and surround sound system. I was worried I would be spending money and barely perceiving a difference, but my surround sound system is at a new level. A few tips if you buy one: - Connect the unit to the internet and download the latest firmware before doing anything else. - Do some internet research on the proper settings for you system to make sure you’re getting the most from the unit. - Make sure you have a quality hdmi cable capable of 4K.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best UHD blu ray player runs very smooth picture is crystal clear

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for the fantastic feedback. We're delighted to hear the UHD Blu-ray player is running smoothly and delivering such clear, sharp picture quality. It’s rewarding to know it’s meeting your expectations. We appreciate you sharing your experience. - S Panasonic

  • Pros mentioned:
    Dolby vision performance, Upscaling

    Rated 4 out of 5 stars

    Darn close to being an OPPO alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an OPPO 203 that is hacked to play all regions and can upscale to 4K but doesnt play 4K CDs nor does it have HDR or Dolby Vision. We have a 4K OLED TV so decided to buy the Panny UB820 since it does all the above and more. Has many features like two HDMI outputs just like the OPPO. This unit will also upscale and add some HDR luminence to your Blue Ray's so they are close to the picture of the 4K mastered movies. The apps for streaming are OK. Netflix works fabulously but the Amazon Prime app needs work. It's sluggish, glitchy and drops connection occasionally. I have this player hard wired to my internet modem BTW. Hopefully Panasonic will do a firmware update and fix the app. All in all for the price, this player is best bang for the buck.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4k dvd player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing, everything looks so good... i had a regular samsung blu ray player and this one is perfect for me and all the DVD's i bought to play on it... highly recommend and caught me by surprised on how well it made the 4k dvd's look on my tv.. truly amazing and worth it to me..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Peter! We’re delighted to hear that the picture quality has exceeded your expectations! It’s great to know our Blu-ray player brings your DVDs and 4K discs to life with such vivid clarity. Knowing it fits perfectly with your setup and viewing preferences means a lot to us. Thanks for sharing your experience, your recommendation is truly appreciated. - S Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Best Player on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PLAYER FOR THE MONEY....Period. HDR 10+ and Dolby Vision. Works seamlessly with my 2020 Samsung Series 9 Quantum Dot HDR 75" TV. Great Picture. That being said....The model below it, for about $225 has the same GPU as this one and the same exact GREAT picture. I have both. NOTE !!!! IF YOU burn Blu Rays (BD-R) copies this player is the only player I have found that will play them. I back up my favorite TV shows and BD Music. AND YES, I always buy extended warrantees. *** I do not feel sorry for people who's equipment falls apart when we are buying the lowest price stuff we can get from China or the Far East. If this player was made in the USA it would cost $2000 and still might fall apart. Cheers!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Best 4K DVD Player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best DVD player I have owned. The picture looks amazing and I like that standard dvds and blue ray dvds are upscaled. I paired it with my LG CX and my Vizio surround sound and it feels like you are in the theatre. You can hear the background noise, people talking in the background footsteps you name it is an incredible experience. Definitely worth the money, I’m impressed with the picture quality. 4k movies on this player will blow you away. If you are shopping for a DVD player pick this one you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    really enjoy my new player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a little skeptical at first when purchasing this player for $500 so i waited for black friday and picked up for $350. all i can say is wow! this is a great player. i previously owned a sony ubp x700 and always felt i was missing something when it came to my 4k discs. i immediately could tell the difference in video quality. superb picture. this player supports both dolby atmos and dolby vision for those interested. it gives you the option to adjust discs that only support hdr content. i will say that this player i solely use for watching discs. i do not stream from it. so i can't offer really any comment from that perspective. overall a great addition to my entertainment center and much better than my last blu ray player. highly recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It makes a difference!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the difference in image quality when using this 4k blu ray player with my LG G4 Oled TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Dan! Thank you for the fantastic 5-star review! We’re happy to hear you’re seeing a noticeable difference in image quality with your 4K Blu-ray player and LG G4 OLED TV. Here’s to many stunning viewing experiences ahead! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blu-RAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Audio options. 2 HDMI I would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re glad to hear you’re enjoying the picture quality, easy setup, and audio options. It’s great that the 2 HDMI ports are working well for you. We appreciate your recommendation! - S Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    One Player with Almost All the Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is pretty great. Connected to a C2 OLED via an HDMI 2.1 cable. Seems to do a great job of selecting the best picture settings for the content you put through it. On screen menu feels like an afterthought. I do feel like the price is there because Panasonic knows there are not currently too many competitors that offer the features this unit offers and the field of manufacturers that could go up against them is shrinking, so their prices expand accordingly. Supply and demand, I guess. While I do recommend this unit to other videophiles, I do not recommend it to the average person trying to enjoy a movie with the kids.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, ease menu to use. Graphics engine is excellent

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re so glad to hear you're enjoying the Blu-ray player! It’s great to know the menu is easy to navigate and the graphics are making a difference in your viewing experience. Thank you for taking the time to share your feedback! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality Player with a Not Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K player! Picture quality is vibrant and this is the right player for dedicated movie watchers. Only complaints are: 1. The remote that came with the player has an annoying Netflix button above the main navigation buttons that was too easy to accidentally push, interrupting whatever you’re trying to watch. We replaced it with a different Panasonic remote. 2. setting up subtitles while playing a disc is kind of confusing, so we’ve found it’s easiest to set up subtitles from home menus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! Your feedback is very important to us, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sony Master Series TV and was using a Sony UBPX700 4k player which painfully did not auto detect Dolby Visions so you had to turn it on manually in the menu, the turn it off if a movie is normal HDR. I wasn't sure the the picture would be any better by getting the Panasonic but after reading some reviews I picked this up. I am pleased to announce that the picture is much butter and breathtakingly soo and it auto switches to Dolby Vision to boot. I did not need the higher model Panasonic because I do not use analog inputs. I have a mid to high range Onkyo receiver with a double Atmos setup, so now I feel like my set up is complete for a few years. Bottom line if you care about top quality picture and sound. RUN to get this player!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Noise level, Picture quality

    Rated 5 out of 5 stars

    Awesome player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the lg up970 player before the problem i had with that player was it had that loud noise buzz sound like everyone else says about it and it freezes my 4k disc every now and then otherwise it was great but this panasonic is incredible im watching my first 4k blu-ray on the player and the image quality is incredible it feels alot better image wise then the lg does and its quiet and i like all the settings on it i can't figure out how to put my own wallpaper on it if anyone knows can u let me know it say my usb flash don't work for the player so i can't use that but i recommend this player for anyone looking for one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 Stars. Enjoy! Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this I had read a few negative reviews regarding this player and the main complaint was it would freeze when playing discs. In all of my time using this (more than 18 months), I've yet to have a problem with playback. My guess is a firmware update during that time fixed the issue. Pro's: - Good upscaling of non 4k Discs - Great picture quality playback on 4k Discs - Fairly quick loading of disks upon start up - Easy set up Con's - Limited streaming channel options - Sometimes the open\close button on the front of the unit needs to be pushed multiple times for it to work

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Chad! Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great movie watching experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best movie viewing experience you need to go with a 4K Blu-ray player. There is a noticeable difference in picture quality and sound quality on a player vs a streamed movie even when it has Dolby vision enabled. This player has been excellent with no issues noticed so far. I would highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    One of the best 4K UHD players

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an exceptional player! I was having issues with my (supposedly high-end) Sony player having serious issues playing 4K UHD discs with multiple layers - the player has trouble switching from one layer to another without the picture freezing or locking up. When viewing the same discs on this Panasonic, those transition issues are gone. I did not do an in-depth comparison, but this player may edge out the Sony when it comes to upscaling and audio as well. Either way, the frustration of watching a movie to the end only to have it freeze and lock up was too much to deal with the Sony any longer. This Panasonic has been a joy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product.
      #C Panasonic