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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1806 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its exceptional picture quality, Dolby Vision performance, and impressive upscaling capabilities. Users appreciate the quiet operation of the disc reader and the overall good performance with 4K output. Some customers find the button layout takes time to learn, the user interface is not intuitive, and the remote control is adequate. Additionally, a few users noted the app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,806 reviews
  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Amazing Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my OLED. It has everything you can ask for in a player. I picked this one because it is Dolby Vision capable, it has all the HDRs. I really like how you can set it to the type of tv you have and it adjust the signal output accordingly. All the different adjustable setting and the resulting picture quality really sets it apart. I also like how the HCX processor cleans up the non DV HDR and makes this content look spectacular.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5-stars! Hope to see you again soon! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K Player!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install, basically up and running within 10 minutes. The menus are intuitive and deep as you want or you can just use the easy setup feature and quickly follow the prompts. The picture with 4K disks is first class without stuttering or artifacts, and upscaling of Blu-ray near flawless. It’s a visible improvements over streaming because a player can supply your receiver or TV with far more data than your Internet or cable provider can. Although you’ll see the difference where it’s really noticeable is the audio!! For reasons unknown all streaming services compress the audio channels and we miss out on the movie theater experience. Using a Blu-ray or 4K disk allows you to hear it the way it was recorded; this might not be as important if you’re watching it on a computer screen with little pc speakers but for anyone with a home entertainment system it’s a must. 4K audio is massive and this Panasonic unit delivers! Grab it on sale and it’s a steal and worth every cent!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Great video, funky remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm quite pleased with the player itself. It has great video and audio options and the image is great. My one takeaway, which is a minor gripe and could be fixed with another remote is that the Up directional button is right below the Netflix button so I press the netflix button accidentally sometimes. Minor gripe, I know. The UI isn't great but the player has tons of customization and really, the image quality makes up for the remote button placement issue.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. We will take your opinion into consideration to give you more satisfactory service Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Amazing player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use my Xbox or PS5 as a 4k Blu-ray player, but this really does provide a better picture and sound experience, which makes sense because this is an actual dedicated player. It supports both HDR 10 and Dolby Vision. It's nice being able to adjust the pictures setting, something you really can't do when using a console. Amazing 4k player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Overwhelming amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For context, I have the 2018 LG E8 65 inch display, which I had accompanied by the top end lg player at the time, "pk90", I believe. I really wasn't happy with the player in the long run, especially after seeing the difference in store. I bought the player on the spot and since, my enjoyment has been more than what I expected. Simply the best upgrade I could've given myself. All my 1080p bluray and usb drive content looks AMAZING. The most impressive upscaling I've seen, 1080 usually looks bad but not at all with this player. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    So far, so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous 4K player was a Sony which froze often while watching 4K blurays. I bought this based on various reviews and recommendations as a replacement. So far, this player blows the Sony away. I've watched a dozen or so discs already with no freezing and the picture quality is amazing. I haven't compared the picture quality side by side with the Sony but the Panasonic seems better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best streaming device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puts all other streaming devices to ahame! Its powerful, fast and easy to use! It took only a few minutes to set up! I own 2 and have purchased 3 for family members!! I LOVE IT!! Im going to buy one for my office tv.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my LG UP970 after 8 years and wanted to get a new 4K player. It was between this and the Sony X800M2, so I purchased both to see if I could tell the difference in image quality. I turned on the HDR tone mapping on the Panasonic to standard and set it to OLED. After looking at both playing an HDR10 movie, it appeared the Panasonic looked brighter, and had more pop to the presentation, but I wanted to know if it was placebo because of the price and reviews. I had a friend hookup one of the players without me looking at it being setup, then played the same scene from the movie. I was able to correctly identify the Panasonic and returned the X800M2. TV used in testing was LG C1.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, we deeply appreciate that you took the time to provide us with your detailed feedback! We're thrilled to hear that the Blu-Ray met your expectations, and we're glad it stood out in terms of image quality when compared to the Sony X800M2. We hope this product continues to bring you an exceptional viewing experience, and that your LG C1 TV enhances your movie nights. Thank you for choosing our product and for your 5-star review! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic Ultra 4K Blue Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a little pricey, but it works great. The videos come out clear and sharp, while the sound is terrific. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We really appreciate your thoughtful 5-star review! We know quality can come at a price, so it means a lot to hear that the performance, from crisp visuals to great sound, delivered on its promise. Thanks for the recommendation and for choosing our player! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Player to have UB-820 if want Dolby Vision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Player. It does what it says does good. The only thing I don’t like is that whenever you stop viewing a Disc and try to come back and view again , it takes you to the beginning of the movie. Not sure if that is the player or the Disc itself. A little on the expensive side.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for taking the time to share your experience with us. We're glad to hear that the player is performing well and meets most of your expectations. We appreciate your honest feedback about the resume function and pricing—it’s insights like yours that help us continue to improve. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting a 4k Oled tv I wanted a media player that was up to snuff. This is a perfect combo with my tv!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for the awesome 5-star review! We’re thrilled to hear the Blu-ray player is the perfect match for your stunning 4K OLED TV, bringing the best picture and performance right to your living room. Here’s to many movie nights with top-notch quality! - F Panasonic

  • Pros mentioned:
    Dolby vision performance, Performance

    Rated 5 out of 5 stars

    One of the current best players.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After oppo left the marketplace, this Panasonic stepped in as the must have player. After owning this player for over 6 months, i haven't had any glitches or problems. It's been rock solid, and the hdr optimizer is a game changer for those with lower nit tv sets. It does everything well except for as a streaming device. Leave that for a roku or apple tv. As a standalone player with Dolby vision, this is as good as it gets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your feedback. We genuinely appreciate your loyalty as a customer. As a company we are always striving to maintain superior level of produts which are easy to use. Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Beautiful Dolby Vision player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture Quality, dolby vision support works well with my Hisense Television. My only complaint is the slightly cheap drive mechanism, I would expect more at this price point. I came from an old Oppo BDP-93, so this thing had some image capability shoes to fill. Happy to report that gamble was not in vain. The Panasonic HCX chip is incredible, a must for 4K HDR panel owners. It's too bad this is ultimately a dying practice, as the discs image quality is vastly superior to any streaming service, running comparable resolutions and color palettes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Dolby vision performance
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great UHD (4K) Blu-ray player; one skimpy miss !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would ALMOST give this UHD (4K) Blu-ray player a 5-star. It plays VERY smoothly, has a good menu system with options for optimum settings. I have yet to explore all the options. I really like the Dolby Vision option with the constantly updating metadata refreshing (versus static metadata). Panasonic did what virtually every eother DVD deck (not OPPO) does at similar price and lower- NO back-lit remote ! C’mon Panny ! I mean, for about a $450, player, you could squeeze in a $8. light!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, though sometimes makes loud noise when using and often freezes with the smallest of blemishes on the disk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dan! Thank you for your feedback. We’re glad to hear you’re enjoying the picture quality. We understand how frustrating noise and freezing can be and appreciate you sharing these details. Our team continuously works to improve performance and reliability. - S Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Functionality

    Rated 5 out of 5 stars

    Best picture quality for the OLED tv's.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best UHD 4K player for the money. I had the Sony UHD-700 and replaced it with the Panasonic. I have the LG OLED and a higher end Yahama AVR. The picture quality is just phenomenal! Along with the sound for my home theater is a big improvement. If you have invested the money for a higher quality home theater set up, you need the player! it does make a difference, and I never right reviews. Cons: The remote and user interface for set up looks like it was left in the early 90's. But I use a Logtech remote setup for my system anyway.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several 4k players - this has been by far my favorite. Excellent picture and sound playback, very good build quality, automatically recognizes Dolby Vision content and adjusts automatically (some others do not). It is more expensive, but a great player. Even better if you catch it on sale like I did.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic 4k image!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous player was an Oppo BDP-103; however, I sold it a few years ago when we moved into a new home. Ever since I sold it, I regretted my decision... well, until now! The DP-UB820 provides a fantastic 4k image! I don't have the Oppo to compare it to, but the image from this player does not disappoint and puts a smile on my face each and every time I spin up a disk! The menu system is relatively easy to navigate; however, to take full advantage of the image quality that this player can provide, there are various default settings that need to be changed as well as a couple of hidden options. I won't go through them here as there are various YouTube videos that you can follow, but once set, you will see the difference. I'm not a fan of the glossy finish and full length disk tray door, but most players have gone this route, so it's more of a general opinion than a con for this otherwise fantastic player. After spending several weeks with the DP-UB820, I have zero cons with the player itself... the audio / video quality the player provides is simply stellar! When on sale, don't wait... grab it before they are sold out! Highly recommended...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 4 out of 5 stars

    amazing performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture! 4k is so much better than 1080p. dolby vision kicks pq to a higher level. sound? my 4 height speakers suddenly came to life compared to just streaming it via internet (netflix, disney, amazon prime video, etc). if you want unlimited quality performance - picture and sound, you got to have a 4k uhd player. 4k uhd discs do not use data compression whatsoever. the dp-ub820 did not disappoint. and the price is quite within reach. $-wise this model is imho a better alternative compared to the next model of panny 4k player which is $1000!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with Panasonic! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. You can tell the difference between 4k disc and streaming. Especially if you have spent the money on an Oled. Panasonic in the Oled game here in the states now. Probably have to check that out too at some point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We’re thrilled to hear that you’re noticing the difference in quality between 4K discs and streaming, especially with your OLED setup. If you ever decide to explore our OLED lineup, we think you’ll be impressed with what we have to offer as well! - S Panasonic

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