Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Renue Cell Phone's ease of use, especially its keyboard, which makes texting easy. The call quality is also praised, along with the phone's size. However, a common complaint centers around the battery life, which some users find to be insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 14 y/o daughter. She loves it. Good reception. Decent battery life and easy to use. Good for texting. Happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    easy to handle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size. beautiful colors takes nice pictures. keyboard is good, but auto correct is a little bizzare with the things it comes up with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the keyboard!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good one if you don't want to pay for the data plans all of the companies have. I didn't. Best Buy had a great price on the phone, but poor customer service. I waited for over 2 hours to get my contact list transferred to my new phone. After that I was told they couldn't do it. I spent 3 more hours at home doing the transfer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life seems shorter than usual but it's workable, might be better if my wife (she uses it) would charge it more regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a good basic phone. like the grippy back. easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 3 out of 5 stars

    It's a good beginner phone for my son.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my teenage son, so for a begginner it's good. Qwerty board is great easy to text. Camera is not that great, can't zoom for pics. Overall, you get what you paid for!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price I paid. Good quality for calls only .average as for as the touch quality

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Great phone, one of the few that doesn't data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very simple practical purposes for a user who does not want a data plan. Good quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    efficient enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handy enough for a non-smart phone. it does its job well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lots of issues, returned after a week!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used this phone for less than a week - it was constantly dropping calls (AT&T), and had terrible battery life. She also had trouble with the keyboard, and the general User Interface itself. Traded this in on the LG Expression and she couldn't be happier!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    perfect fo my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my middle school daughter, she rarely calls, texts throughout the day with ZERO issues. When she does call me, it's always a clear call and have not ever had a problem. Great phone for what it is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone, for price, and no data charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again great phone for price. chose this phone because there is no mandatory data plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good qwerty texting phone for a first-time user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had the phone for approximately a month and am pleased with it. it lags a bit on performance but overall it is a solid device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its perfect for me. Not too complicated yet modern

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great little phone for someone not into a data plan at this point. It also has the option for it if I decide I want it. Sort of like a crossover phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good keyboard for texting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this phone for my teenage daughter. It's great for general such as making calls, texting and picture taking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teens.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter works great for a cheap phone with out having to have a data plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in this phone. We have a family plan through AT&T, but don't have a data plan. We were eligable for upgrades and came into Best Buy since they usually have a great selection. This phone was one of two low or no cost for upgrades. The calander will not allow repeating events or holidays. The other features are poor also. So much for getting a decent phone with out paying for a data plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to load phone numbers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left a great priced phone contract because of phone reception from where I live. I purchased a new phone and company because I thought I could get better reception. NOT TRUE. I wish the store I bought this from had an idea what kind of service I would get. I am so disappointed!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Everything good except 7 days ago the speaker brok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but would like to get a replacement ASAP due to the speaker problem which I hope is an isolated incident. It became that through normal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He got it for his 12th birthday and can't stop thanking me for it.

    I would recommend this to a friend
Sponsored