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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the 4-Device Backlit Universal Remote for its ease of use and overall performance, with many finding it better than their original remotes. The backlight feature is also appreciated for improving navigation. While the remote generally boasts broad compatibility, a few users have reported connectivity issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 131 reviews
  • Rated 5 out of 5 stars

    Philips Universal Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls everything well. Still getting used to operating different sources to TV with one controller. Fortunately have several pieces of Samsung equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    enhanced control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improvement compared to controller supplied with television. Larger buttons and backlighting makes navigation much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Good price with good performance!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backlit remote for use in a dark home theater setting, and this remote performed admirably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote control. It works very well with the device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Opinion about the remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has been working without any problems or hassle since I bought it. Not even a change of batteries has been needed. It is easy to operate even for me because I usually have difficulties with this kind of product.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Easy to use out of the box with Samsing TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote- works out of the box with Samsung TVs-- backlite is awesome and the white color of the remote keeps you from losing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A different remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has made it easier to use with Roku. It was a little confusing figuring this one out. I bought two remotes at once but bought different ones so I wouldn’t confuse which one for different tvs. This remote is quite different than the other but I feel I have figured it out. Being a senior these newer items are challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very incredible remote control. I will recommend this item to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Phillips remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    infortune great remote, but it did not pair with my Phillips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes the Second Choice is the Right Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these remotes after returning another die to low quality. This remote is a high quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent Universal Remote at a low cost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great on several devices Ive programmed into this including a newer smart 4K sony LED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new universal remote is was easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for the Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!! I have a 20+ year old TV and this remote picked up its frequency immediately... painless effort!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phillips universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but setup way too comlicated as I couldn’t find a code that matched my tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Smart remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now this remote is hooked to a TCL smart tv and is working just fine.it was controlling a Samsung smart tv .I think it will control any tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very easily, was able to access the tv that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I bought these wonderful products and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with our tv stopped working, this one was seamless to begin using & better than the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, replaced two remotes with this one. Relatively easy to program, really glad the Best Buy associate pointed this one out to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to use and at a reasonable price

    I would recommend this to a friend
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