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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the 8 Device Backlit Universal Remote Control's ease of use and intuitive programming. The backlit buttons are a frequently praised feature, enhancing usability, especially in low-light conditions. Many appreciate the product's excellent value for its price. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Rated 5 out of 5 stars

    B b b beast of a remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, does the job I need it to do and more so

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use, Value

    Rated 5 out of 5 stars

    Excellent Remote for the Price!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost remote for my Blue Ray/Surround Sound system during a move. Ordered an exact replacement and it came in DOA. I sent it back and decided to try this route instead(especially since it was in stock at my local Best Buy). It setup and worked with my audio system perfectly, I then setup my TV and DVR/cable box and they also worked! I am very impressed that it even lets me access the menus and settings on every device. The best part was that it only cost 1/3 the amount of the remote I had purchased from the online store! So nice to only have one remote to control everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 4 out of 5 stars

    Excellent remote for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to program, supports numerous devices, lights up when room lights are off. Only downside is it is IR so you have to point it directly at the device for it to work. However, considering the cost, I find it to be very useful in my set up for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    solves the problem of where is the remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice build, easy to program, buttons light up, and since its not black plastic you can find it easier! I bought a second after getting one, I liked it that much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why IO didn't give it perfect is that there are odd changes in key functions between the original and the universal remote, and keys that disappear. so, good, not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Value

    Rated 4 out of 5 stars

    Should Work Most Devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, relatively inexpensive controller for most devices. Was not difficult to program, but it would not contol my Rocketfish (Best Buy brand) HDMI multi-port switch, which is the reason for the 4 stars rather than 5.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold, very light. Lights up when you press middle large button which helps you find the correct other buttons you need to use. Love this!! Slimmer at top half so you know which way to point remote without looking at it. Streaming way easier than my old remote was that came with the tv. Love it. Best universal remote and it is made for my tv brands specifically.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this universal remote for smart tv. Great quality and priced just right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote, just didn't fit our needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phillips 8-device remote seems like a good remote, just was not the best option for me. Needed a remote to control a roku tv and an older Yamaha receiver. Since Yamaha receivers have 2 separate power buttons for on and off, cannot find a universal remote to control the power & volume, just the volume. So I returned this remote, since it doesnt have the roku layout either, and found a universal remote with the roku layout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Value

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Bought a second one for my Samsung as it worked so well on my Vizio. Easy to program though not all functions work exactly as prescribed but still a great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Paired really quickly with my Samsung smart tizen TV and the backlit function is great

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Easy to program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program to my TV and Cable box. I love that it lights up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Value

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote control very easy to use and great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, it has light included. I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light in weight. Easy to use and functioning well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use! After my nephew lost my remote to my TV this saved me! Plus I can control not only my TV but my DVD player AND my ROKU!!! Now I only have to keep track of one remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phillips remotet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote. Eliminates all my other remotes which is convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used as a second monitor works well to allow multi tasking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good functionaility

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good universal remote with expanded capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote universal CongoRol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost tv control bought this to set up play station and was easy to set up with simple instructions

    I would recommend this to a friend
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