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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers consistently note the impressive color capabilities of the Geek Squad Certified Refurbished Hue White & Color Ambiance LED Starter Kit, highlighting its ability to create a wide range of atmospheres, from relaxing to vibrant. The ease of setup and use is another frequently praised aspect, with users emphasizing the straightforward installation and intuitive controls. The product's integration with smart home systems is also a recurring theme in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 1 out of 5 stars

    Only received bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my box without the wall switch or bridge. I contacted support and they said I would have to go to a store to return it. I said the whole point of me getting it shipped to my house was to avoid driving to a store. I asked them just to send me the bridge and the wall switch to my house, they said "we can't". So now I'm out a lunch break to drive to the store to return it and the gas money to get there with no compensation. Very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted multicolored lights and this was the Best Buy to fill my need. Works great with app on phone & Siri

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great scenes are awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love the Hue. They really need an updated hub though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the lights. They work and work well with my Apple home mini.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    AddSomeColor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. Great purchase. Would love to buy some more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Philips Refurbished Lights Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, easy to setup, quick delivery. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, Work Flawlessly, and the Refurb price is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great kit, double check the factory reset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Philips Hue system, and this is a great starter kit. However, beware with Refurbished items. I had problems with HomeKit synchronization, so this might be because these were a used item and the device wasn’t released from prior setup - even after factory reset (which GeekSquad didn’t even do!) But, BestBuy customer service is great and unit was swapped for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues despite being refurbished! All bulbs work excellently after a few months of use and integrated easily with my Google Home and Apple Homekit systems. Very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend refurbished item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch dimmer was faulty. Was of time getting the refurbished item. Went and bought new and it was much less hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to be refurbished! Come in a different box than the original but its fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken light switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light switch is faulty. Can’t be paired with the hub and the app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hue lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new. Great price. Everything came as of it were new. Can’t beat the savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Color Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Hue Color Light. I recommend these to anyone looking for color in their house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and has a good build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! GREAT PRODUCT! GREAT PRODUCT! GREAT PRODUCT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of the 3 lights Stopped working in less than a year

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Underwhelming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very bright, and not very easy to set up…I had to download and pay for the app to work the lights because the actual switch didnt work. Im going to return it, not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GS Certified means what?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs worked. Hub did not. How it was certified by the squad escapes me so I had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulbs DOA

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this specific refurbed set, the bulbs were DOA. Returned.

    No, I would not recommend this to a friend
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