Customer Ratings & Reviews

This is horrible. It doesn’t Give you the close shaven like you would get from a Panasonic electric shaver. And every time I try to use this shaver, the ring on top falls off every so often

I am a longtime Braun user and switched to Norelco because this shaver was supposed to provide a similar shave in much less time. That was true for about the first month. After that, the quality of the shaves went downhill. The cleaning station began leaving a residue on the shaver. The shaver would shave one small part of my face really well, but make the rest too sticky to be shaved because of the cleaning gel that remained on the head after cleaning. After this continued to be a problem for a few weeks, I stopped using the cleaning system. However, the shaver still performs poorly because the residue from the faulty cleaning system will not wash off. I contacted Philips Norelco about the issue. They agreed to replace the defective cleaning station, but would not replace the cutting blades. This is a hardline policy, apparently. In normal circumstances I would agree with it, but the root cause of the blades no longer working is THEIR OWN CLEANING SYSTEM. The shaver is only three months old, but it has to be within 45 days to get a full replacement. So, I am stuck with a $300 shaver that performs very poorly. I am once again using my five-year-old Braun shaver and getting a far superior shave. I am disappointed with the shaver and very disappointed with Philips Norelco. I have previously been very happy with their products, but this experience has me made reluctant to purchase from the company in the future. I will not be purchasing a Norelco shaver again and recommend that you do not purchase this shaver unless you get a separate warranty from a store that provides a full exchange for at least a year.

Best shaver I’ve had! Super smooth cuts close to the skin.

When you want the best sometimes you got to pay for it. This razor is easy to use wet or dry. With the cleaning accessory, you can keep this beauty like new. What's more, I get a close shave every day, and it's as good or better than a standard conventional razor!. Check out my pic and see for yourself how close this razor cuts.

Excellent product. Close and smooth shave every morning. easy to use, easy to clean.

Every man who shaves needs this S9721/84 if you can afford it then get it you will not regret it.

Longtime Norelco shaver that has tried many other but keep coming back to good ole Norelco one of the smoothest wet shaver on the market

I use this shaver on my head every single day and it only takes about 5 mins to do my entire head. It doesn't cause razor bumps or shave too rough

I'm biracial so I have really thick hair, including my facial hair. I've been through three of these, and with each when I use the beard trimmer when I want to trim down for a closer shave, my hair goes inside of the trimmer head, underneath the blade, causing the motor to slow down and eventually not shave at all - and this only takes about 1 or 2 tries. Really disappointed. The close-shaver head is of poor quality too, it rips the hair out of my face instead of cutting it, which is painful and ineffective. Can't recommend.