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Philips Norelco - 9700 Clean & Charge Wet/Dry Electric Shaver - Black

Philips Norelco S9721/84 Shaver 9700: Achieve smooth results with this easy to use shaver. The dual-blade design captures hair and contour technology follows every curve for a close and comfortable shave.
$299.99
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    Overview

    What's Included


    • Click-on trimmer
    • Owner's manual
    • Shaver 9700
    • SmartClean Pro, cleaning cartridge
    • Travel pouch

    Ratings & Reviews


    Overall Customer Rating:
    91% of customers would recommend this product to a friend (128 out of 142)

    Features


    Three speed settings for optimal performance

    Choose from slow, medium or fast to best suit your skin and hair types.

    V-Track precision blades cut close to skin

    The blades collect hair in the optimal cutting position, giving you a closer and more comfortable shave.

    Contour Detect technology follows every curve

    Each shaving head moves independently in eight directions to capture more hair with each pass.

    Full maintenance at the touch of a button

    The SmartClean System automatically cleans, dries, charges and lubricates the shaver.

    AquaTec technology offers versatility

    Shave wet or dry comfortably.

    SmartClick precision trimmer

    For precise facial hair grooming.

    Get up to 50 minutes of cordless use after one hour of charging

    LCD display shows battery level, cleaning indicator, replacement head indicator and more.


    Customer rating

    Rating 4.5 out of 5 stars with 142 reviews

    90%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Buyer Beware: Disappointing product, Poor quality!

      Posted
      Sandman
      • My Best Buy® Elite Plus MemberElite Plus Member

      I am a longtime Braun user and switched to Norelco because this shaver was supposed to provide a similar shave in much less time. That was true for about the first month. After that, the quality of the shaves went downhill. The cleaning station began leaving a residue on the shaver. The shaver would shave one small part of my face really well, but make the rest too sticky to be shaved because of the cleaning gel that remained on the head after cleaning. After this continued to be a problem for a few weeks, I stopped using the cleaning system. However, the shaver still performs poorly because the residue from the faulty cleaning system will not wash off. I contacted Philips Norelco about the issue. They agreed to replace the defective cleaning station, but would not replace the cutting blades. This is a hardline policy, apparently. In normal circumstances I would agree with it, but the root cause of the blades no longer working is THEIR OWN CLEANING SYSTEM. The shaver is only three months old, but it has to be within 45 days to get a full replacement. So, I am stuck with a $300 shaver that performs very poorly. I am once again using my five-year-old Braun shaver and getting a far superior shave. I am disappointed with the shaver and very disappointed with Philips Norelco. I have previously been very happy with their products, but this experience has me made reluctant to purchase from the company in the future. I will not be purchasing a Norelco shaver again and recommend that you do not purchase this shaver unless you get a separate warranty from a store that provides a full exchange for at least a year.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Razor (Norelco Razor 9700 - Black)

      Posted
      hukilauh
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I've bought and used Norelco Razors in the past. All of the Norelco Razors that I've owned have worked well and have been long lasting. Most of the razors have lasted between 5-7 years on average. This razor is the best one of the Norelco Razors I've used. I've only owned it for a week, but if it lasts as long as the others I've owned, then this one will indeed have been the best electric razor I've owned. The dry shave is the same as past Norelco Razors. So if you are looking to compare to the dry razors, this one works as good as the other Norelco razors. I normally do a dry shave, with an occasional wet shave. The wet shave, I use Gillette's Fusion Proglide Sensitive Gel. It works great as a wet razor and I have no skin irritation. I've only owned one wet Norelco Razor prior to this one, and that razor worked fine but no where near as easy to use or clean. This razor, as mentioned by another post, allows to clean the razor with or without the clean system, which is a plus compared to other razors that only allowed one or the other, as using the cleaning system will charge the razor unnecessarily at times. The best features are being able to use it as a dry or wet razor, being able to change the power level / speed used (3 speeds to choose from) and being able to see what the actual battery life is. Otherwise, this razor basically compares to other Norelco Razors for both dry or wet, but just combined. It is pricey, I was able to get it for about 55 bucks off due to a Price Match. So you will definitely will want to shop around if you want to save money, like most of us do. The Con is the detachable side burn razor. It's easy to detach and reattach though, so it's not that big of a deal. But if you like to have an all in one, this razor doesn't offer that.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Initially happy, but it's going downhill

      Posted
      Ron1004
      • My Best Buy® MemberMember

      Purchased 30 December 2014 In my opinion it does not perform any better than my old SensoTouch 3D Shaver. I retired my SensoTouch 3D Shaver because the replacement heads got way too expensive – for those of you still using this shaver, you can change it to the same head as the 9000 series. One regret that I have is not going with the 9400 because I really don’t see the need for a digital readout for remaining battery life, whereas the bar display on the 9400 is more than adequate. The high and low speed adjustment is a bit of a gimmick – who would shave at less than full speed and power? Update 15 June 2015: I’ve just received a warranty replacement cleaning station. The cleaning fluid pump in the cleaning unit failed – the little electric motor shaft corroded right through and the impeller fell off. Update 27 June 2015: The head partially detaches with the slightest sideways force while shaving causing the drive coupling to disengage and screech. The head attachment on my old 3D is still solid.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      best electric shaver I have ever used

      Posted
      Phil
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I was given a Norelco shaver over 10 years ago as a gift and was disappointed with how although I could shave with it, it was never a very close shave. Besides that, my skin has always been very sensitive, and I would break out after nearly every shave. Over a month ago I bought this model, from the 9700 series, and have been blown away by its quality. The shave is almost as close as some of the best manual shavers you can find. I can dry shave to the point that not only is all stubble gone, but that the skin on my face stays smooth for almost as long as when I've used a manual blade with shaving cream. The fact that this shaver cleans itself at the push of a button using the cleaning/charging base also takes a lot of maintenance issues out of the way. My skin and my wife are thankful for the purchase as now I get a great shave and my skin is in much better shape too. If you can afford this, get one!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      a nice update

      Posted
      mjohns
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      as someone who prefers the close, simple shave of a screen razor, I have own many of Norelco rotary shavers and honestly this new top dog doesn't improve the shave much compared to its predecessor but still a worthy upgrade .. close shave, oddly quiet and rinses clean. In fact super quick and easy to rinse under the sink; all other razors i feel like i might be leaving a few wiskers behind .. not this one. wonder why even inclue that cleaner that takes forever to run a full cycle (4hrs). So why not a screen shaver, this takes a little more skill and time to shave .. payback is no razor burns or blood letting which I much appreciate..i also like using the low speed and saving some battery life as my wiskers are thin and easily cut. I whole heartedly recommend this razor or its the better priced sibling the 9300.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      A good shave, a bit spendy - but glad I got it!

      Posted
      Mario
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I used to use electric shavers for years until I switched to manual shaving systems. Recent changes in health forced me to switch back. Looking at reviews and detailed searches led me to this shaver. Needless to say – I’m impressed. While it’s at a pricier purchase point, the features that it comes with seem to balance it out – especially to the thrifty shopper. The shave will take some getting used to as the literature suggests. Don’t just give it one or two tries and say ‘the heck with it.’ After a week and a half, I’m feeling more confident, the shave is even closer and I’m delighted in my purchase. Yes, it takes time to get comfortable with it – I managed to nick myself with an electric shaver, not once – but twice! I’m still thrilled with the purchase.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Does what you need it to.

      Posted
      MattCT
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I decided to splurge and spring for a better electric razor after my other one just kinda wasn't cutting it. (HA!) Anyways, I LOVE the ability this one has to clean itself OR you can simply run it under hot water and clean it yourself. I've read some complaints that it's not as close a shave as they would like, but I don't have that problem. Never have. I have yet to shave with shaving cream yet, just because I'm lazy, but it works just fine, if not better than expected. Is it as close a shave as using a razor? No, not at all, but it's close enough to have me completely replace the razor altogether.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Not worth $300, but a good shaver

      Posted
      Mike
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I have had the Senso touch 3D for 6 years and loved it so I figured I’d buy the best again. It matches up to the Senso touch. I don’t like the removable pieces to trim the beard etc. really a step backward if you ask me. HOWEVER, if you still have your Senso touch, the head of this one pops off and fits it. I use it to travel with so I don’t have to carry parts. Quality of shave is on par with my old one. I feel it is overpriced but I’d buy it again.

      I would recommend this to a friend




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