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Customer Ratings & Reviews

Your price for this item is $255.99
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The comparable value price is $319.99

Customer reviews

Rating 4.6 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 9700 Clean & Charge Wet/Dry Electric Shaver's excellent shave quality, ease of use, and effective cleaning system. Many appreciate its long battery life and quiet operation, along with the convenience of wet/dry use. However, some customers find the price to be a significant drawback. The positive feedback on shaving performance and features outweighs concerns about cost for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 209 reviews
  • Rated 5 out of 5 stars

    Price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norelco shavers were always great products , so when the price drop $90 from the regular price that product became very attractive. The product is good the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electric Razor I have owed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned electric razors all my life (54 years) and this one by far shaves the closest, and provides the most comfortable shave of any I have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Norelco shaver and this one is a lot more quieter and a much better product. My 1st one was loud when on and loud when cleaning but this one is totally quiet when shaving and cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novel could is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norelco for many years and I have found it to be the best electric razor out there.It always gives me a clean and close shave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good norelco shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using norelco shavers my entire adult life. This replaced an older model. It gives a good shave and is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Does What It Says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome razor, does everything Phillips Norelco states that its going to do, the batter life is awesome on it. Great quality razor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t trim as close as I thought but it’s good enough. Had a little bit of razor burn on the 2nd use but it went away in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase this and I am glad that I did. Within one minute it was able to clean my neck and face. Overall I am happy with my purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Shave quality

    Rated 3 out of 5 stars

    Great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shaver but not sure it's worth the cost. Should come with better and more attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for one year and didn't have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works magnificently!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves his saver. It was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s very happy with his new shaver and would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Shaver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic electric shaver! Charges well, runs smoothly and love the sanitizing feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver is worth every Penny. My Father loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electrical shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electrical shaver I ever owned. Use it on daily basis.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not to Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The razor is OK but the head sucks. It takes 3 times as long to shave and the pivoting heads don't usually stay in the up position. Customer service sees the issue but it's just too bad for the customer. I only bought this 9721S because the my old razor which still works fine with the (RQ12) head is now $300.00 when you can find it.You can buy a nice new razor foe that. But not the new norelco ones. After many years of using norelco razors I had to switch to another brand that works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves the shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this new shaver. The cleaning bowl keeps it clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but expensive I got it on sale as a deal of the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best razor I have ever had. Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues so far after a couple of months. no razor burn

    I would recommend this to a friend