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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2774 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,774 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very vivid i like the colors on the tv and the quality is very nice, pretty thin except for the back bottom part of the tv, and it runs perfectly with my ps5

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Faygo! We're thrilled to hear that you love the vivid colors and quality of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's great to know that it works perfectly with your PS5. We appreciate your input on the design as well. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great experience so far at a value price featureS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best TVs value for the money for a 50 inch I really enjoy the clarity of the screen and the quick responsive menu settings plus the easy set up at least compared to other TVs

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ErikaG! We're thrilled to hear that you're enjoying the clarity of the screen, the responsive menu settings, and the easy setup. Your feedback about the value for money is much appreciated. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service and better product no tv would be better

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Kyle! That’s high praise—awesome to hear both the service and the TV exceeded your expectations!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Nice Smart Tv. Cheap price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, havent had any issues since buying. Nice to have the voice controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer 50’’ class led 4k uhd smart xumo tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv. It Was really easy to setup. I love the Xumo tv app. If you are interested in the Holiday Hub channel, it streams all holiday movies and has numerous applications, including movie apps, old TV shows, and new TV shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer didn’t disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. The only drawback is when you turn it own it takes like 30 seconds for the screen to show. I thought something was wrong with the tv but it is just slow coming on. The color is good and the volume is great for my bedroom. I didn’t need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend! You won't be disappointed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer brand is highly recommended for its great price, excellent picture / sound quality, and impressive smart features. Moreover, the shipping was fast and secure, adding to the overall positive experience.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SarahN! I am extremely grateful for your positive feedback on the Pioneer brand, highlighting its great price, excellent picture / sound quality, and impressive smart features. Your recommendation means a lot to us, and we are committed to maintaining high quality of service to meet your expectations. With fast and secure shipping, we aim to provide an overall positive experience for our customers. Additionally, don't forget that you have a 1-year manufacturer warranty for added peace of mind. Thank you for your support and trust in our products.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Hiding gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming amazing sound and color I have a PlayStation and the picture is incredible

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi YveA, thank you for your review! We’re excited to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV delivers amazing sound, vibrant color, and an incredible picture for your PlayStation gaming. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and apps are the best. Sound is very loud i dont need a soundbar which is a plus!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're very satisfied with your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's great to know that you found the setup easy and are enjoying the apps and sound quality.

      If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

      Enjoy your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What you waiting on buy it already

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness, I honestly love this TV. One of the best buys I ever bought from a company that I’ve never heard of to be honest with you. That was left by another customer is what made me give this TV a chance not to mention that they were selling it for a good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We’re delighted to hear that you love the TV and consider it one of your best purchases. It’s great to know that our customer reviews played a significant role in your decision to give our product a chance. We strive to offer quality products at competitive prices, and we’re glad to hear that you found value in your purchase. We appreciate your support and look forward to continuing to serve you in the future. |Angelica| Pioneer| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent picture all the apps,xumo tv movies show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and tons of free apps and all the best apps Disney paramount hbo Amazon all the apps. Tons of free movies shows on xumo

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thank you for sharing your experience! We're thrilled you’re enjoying the excellent picture quality and the wide range of apps and free content on Xumo TV. Sounds like you’re making the most of all those streaming options!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Pioneer is a name that is synonymous with quality. The picture is wonderful, crisp and vibrant. The sound is clear and has good base levels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size ! I love it. Easy to assemble ! Works perfectly , the picture is clear and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture quality and xumotv so I can run any app I want. Very good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV fits perfectly on my wall and has a lot of features.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, Dave! It’s great to hear the Pioneer 50" Smart Xumo TV fits perfectly in your space and that you’re enjoying its range of features. We appreciate you sharing your experience—it sounds like a fantastic addition to your setup! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been 7 month no and never have issue sound good picture are good. Got it on sale for 200 dollars and daily use also playing on my ps5 really awesome! Xumo which is spectrum will support this tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi jkuan213,

      Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! It’s great to hear that the TV has been performing well for you over the past seven months, with good sound and picture quality. Getting it on sale for $200 sounds like an excellent deal, and it’s fantastic that it works well with your PS5. Patricia | Pioneer Support  https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love everything I purchase from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV recently had to purchase a new tv from this great retailer when it comes to electronics they have everything I need and always have great quality and expert customer service when it comes to purchasing your next product I’d recommend them everytime

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv size to have in your room, like how it looks and sounds!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, Gaby. We are delighted to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV is the perfect size for your room and that you are enjoying how it looks and sounds. Your support means a lot, and we are committed to providing high-quality products that enhance your experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is pretty nice and for a great value, I haven’t mounted yet , will update

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you find the TV to be a great value and are enjoying it so far. We look forward to your update once you've had a chance to mount it. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Good tv for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv the is operating system is constantly updated , there was a bug but it seems they fixed it xumo customer support is really good they helped me when I had the bug. Allin all 5 stars

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on our TV, noting it as a “good TV for the price.” We’re pleased to hear that you find value in our product. We strive to offer quality entertainment experiences at a competitive price, and it’s great to know that our efforts resonate with our customers.

      If there are any features you particularly enjoy or if you have suggestions for improvement, we’d love to hear more about your experience. Your insights help us continue to deliver products that meet and exceed customer expectations. - Carl | Pionner Products BBY-ExBrand_Best_Buy_Pioneer

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