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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2669 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and affordable price. Many find the setup simple and are pleased with the color and reception, as well as the TV's size and weight. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. A few also mentioned concerns about app support and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,669 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to set up I am so happy I chose the right TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Fantastic Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television because my old television died. I can't be more pleased with my new television I've discovered new features that I never knew existed with an amazing number of free channels..that's right..free..no strings attached. The quality of this television is crystal clear and i love it. I have recommended this particular television to my friends and family so that they can experience it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price can’t beat it excellent picture quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Nothingwasovernight, thank you for the great feedback! We’re so glad your Pioneer 50" Smart Xumo TV delivered the unbeatable value and picture quality you were looking for. Enjoy those crisp 4K visuals—perfect for any room! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Not True 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the $130 I paid for it, but I needed it as a monitor. The TV uses dithering to achieve a higher apparent dynamic range, this has the effect of given even shaded regions a check pattern. This also breaks small details, making it rather pointless for my use-case as text can become unreadable at standard scaling, and scaling the UI up takes away the point of having a large 4k monitor. I can't speak to the comments others have made regarding the speed of app loading as I never connected it to the internet and never planned on using it as a smart device.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Unenthusiast. Thank you for sharing your detailed feedback. We appreciate your honest insights about using the TV as a monitor and the challenges you faced with dithering and text clarity. Your comments are valuable and help us understand how the product performs in different use cases. We’re glad the picture quality and value met expectations, and we’ll keep your input in mind as we work to improve future experiences.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer has truly made a comeback from The 1980’s and 90’s. This amazing smart TV is light, clear, and crystal clear picture quality! Great bang for your buck,

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV fits perfectly on my wall and has a lot of features.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, Dave! It’s great to hear the Pioneer 50" Smart Xumo TV fits perfectly in your space and that you’re enjoying its range of features. We appreciate you sharing your experience—it sounds like a fantastic addition to your setup! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the picture show perfect, easy to work a great buy I will definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great experience so far at a value price featureS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best TVs value for the money for a 50 inch I really enjoy the clarity of the screen and the quick responsive menu settings plus the easy set up at least compared to other TVs

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ErikaG! We're thrilled to hear that you're enjoying the clarity of the screen, the responsive menu settings, and the easy setup. Your feedback about the value for money is much appreciated. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. Had it for a few weeks, good picture and easy controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the I Got Next Game Truck. I purchased four of them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size ! I love it. Easy to assemble ! Works perfectly , the picture is clear and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture quality and xumotv so I can run any app I want. Very good value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv size to have in your room, like how it looks and sounds!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, Gaby. We are delighted to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV is the perfect size for your room and that you are enjoying how it looks and sounds. Your support means a lot, and we are committed to providing high-quality products that enhance your experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and apps are the best. Sound is very loud i dont need a soundbar which is a plus!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're very satisfied with your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's great to know that you found the setup easy and are enjoying the apps and sound quality.

      If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

      Enjoy your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is pretty nice and for a great value, I haven’t mounted yet , will update

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you find the TV to be a great value and are enjoying it so far. We look forward to your update once you've had a chance to mount it. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, would recommend this tv to everyone.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello user656234. Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the TV and would recommend it to others. It’s great to know the product meets your expectations and delivers excellent value. We appreciate your support!
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer didn’t disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. The only drawback is when you turn it own it takes like 30 seconds for the screen to show. I thought something was wrong with the tv but it is just slow coming on. The color is good and the volume is great for my bedroom. I didn’t need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer 50’’ class led 4k uhd smart xumo tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv. It Was really easy to setup. I love the Xumo tv app. If you are interested in the Holiday Hub channel, it streams all holiday movies and has numerous applications, including movie apps, old TV shows, and new TV shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend! You won't be disappointed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer brand is highly recommended for its great price, excellent picture / sound quality, and impressive smart features. Moreover, the shipping was fast and secure, adding to the overall positive experience.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SarahN! I am extremely grateful for your positive feedback on the Pioneer brand, highlighting its great price, excellent picture / sound quality, and impressive smart features. Your recommendation means a lot to us, and we are committed to maintaining high quality of service to meet your expectations. With fast and secure shipping, we aim to provide an overall positive experience for our customers. Additionally, don't forget that you have a 1-year manufacturer warranty for added peace of mind. Thank you for your support and trust in our products.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been 7 month no and never have issue sound good picture are good. Got it on sale for 200 dollars and daily use also playing on my ps5 really awesome! Xumo which is spectrum will support this tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi jkuan213,

      Thank you for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! It’s great to hear that the TV has been performing well for you over the past seven months, with good sound and picture quality. Getting it on sale for $200 sounds like an excellent deal, and it’s fantastic that it works well with your PS5. Patricia | Pioneer Support  https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

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