Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2767 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 50" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, ease of use, and affordable price. Many also appreciate its ideal size, simple setup, and good color. However, some customers have reported issues with internet connectivity, the operating system, and the remote control. Additionally, a few users have expressed concerns about app support and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,767 reviews
  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Good tv for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv the is operating system is constantly updated , there was a bug but it seems they fixed it xumo customer support is really good they helped me when I had the bug. Allin all 5 stars

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on our TV, noting it as a “good TV for the price.” We’re pleased to hear that you find value in our product. We strive to offer quality entertainment experiences at a competitive price, and it’s great to know that our efforts resonate with our customers.

      If there are any features you particularly enjoy or if you have suggestions for improvement, we’d love to hear more about your experience. Your insights help us continue to deliver products that meet and exceed customer expectations. - Carl | Pionner Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great for the price I paid! Im so happy with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv for the price. Sound quality could be a bit better but overall happy with purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello ShelbyG. Thank you for sharing your feedback. We’re happy to know you’re satisfied with your TV purchase and appreciate your honest thoughts on the sound quality. We strive to deliver products that offer great value and your input helps us improve even further.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand for many years, I bought one last year and decided to get another one.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mommynow, thank you for your review! We’re thrilled to hear you’ve trusted the Pioneer brand for many years and that the 50" Class LED 4K UHD Smart Xumo TV was such a great addition to your home. It’s wonderful to know you loved your first purchase so much that you decided to get another one. We truly appreciate your loyalty and support! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching it Right Now! Nice picture. I am happy with it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, DustinBy! We're delighted to hear that you're enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that the picture quality is meeting your expectations. It's great to know you're happy with your purchase.

      If you have any other feedback or need assistance, feel free to reach out. Enjoy your viewing experience! --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get this TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv since Nov. 2025 and I absolutely love. Quality amazing 10/10 I recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Tiana,

      Thank you for your fantastic review! We're thrilled to hear that you absolutely love your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that you find the quality amazing. Your recommendation means a lot to us, and we're glad to know our product has met your expectations. Your satisfaction is our top priority, and we appreciate your support. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    50 inchesTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching YouTube videos. Easy to install and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase, very good product and very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40 Inch Tb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, great price would highly recommend makes a great Christmas gift

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi WhitneyK, thank you for your review! We’re thrilled to hear that the Pioneer 50" Class LED 4K UHD Smart Xumo TV impressed you with its amazing quality and great price. It’s wonderful to know you’d recommend it and even consider it as a Christmas gift. We truly appreciate you choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv on sale. Was hoping for the best! Thai was replacing our small tv in the garage. Great quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for a great price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice, relatively inexpensive, 4K tv. At 50 inches it is a perfect size for most rooms in the house. The resolution is wonderful, and finding what you want is relatively easy. It does have a Firestick remote, which has an Alexa button that allows you to do voice searching. It has three HDMI inputs, a coaxial input, an optical cable input, and component cable inputs. And, the inputs are located in a way that they should not be blocked if you put the TV on a wall mount. It also does have feet that screw onto the bottom to allow you to put it on a counter or a TV stand. The TV does have Amazon Fire TV built-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pioneer on the wall.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love the TV. It's the perfect size for the spot I wanted It to be put up at.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AudreyW, for your lovely feedback! We're thrilled to hear that you love your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that it's the perfect size for your space. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement Television

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for this low price. Quality of the picture is awesome and extremely clear.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Nana, for your fantastic feedback! We're delighted to hear that you're impressed with the picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that you find it to be a great value for the price. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This TV is Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fir rhe proce best bang for your buck and super easy to use and set up. Pretty muchbdies it all onnits own.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about our Pioneer 50" Class LED 4K UHD Smart Xumo TV! We are thrilled to hear that you find it to be an amazing product and that it offers great value for the price.

      We strive to make our products user-friendly, and it’s wonderful to know that you found the setup process easy and that the TV operates efficiently. Your satisfaction is our top priority, and we are committed to providing innovative technology that enhances your viewing experience.

      If you have any questions or need assistance with your TV in the future, please don’t hesitate to reach out. We appreciate your support and hope you continue to enjoy your Pioneer TV for years to come! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xumo tv works great. Picture and sound are perfect.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, TammyC! We're thrilled to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV is working great and that you're enjoying the perfect picture and sound quality. Your comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Not True 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the $130 I paid for it, but I needed it as a monitor. The TV uses dithering to achieve a higher apparent dynamic range, this has the effect of given even shaded regions a check pattern. This also breaks small details, making it rather pointless for my use-case as text can become unreadable at standard scaling, and scaling the UI up takes away the point of having a large 4k monitor. I can't speak to the comments others have made regarding the speed of app loading as I never connected it to the internet and never planned on using it as a smart device.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Unenthusiast. Thank you for sharing your detailed feedback. We appreciate your honest insights about using the TV as a monitor and the challenges you faced with dithering and text clarity. Your comments are valuable and help us understand how the product performs in different use cases. We’re glad the picture quality and value met expectations, and we’ll keep your input in mind as we work to improve future experiences.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great new 4K tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture new 50 inch 4k TV, Had a 40 inch 1080p tv in the kitchen. Moved the 40 inch to bedroom. Kitchen is 15x25. This is a perfect size, watching YouTube wifi app excellent Pic . Worth the 199 dollars, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the I Got Next Game Truck. I purchased four of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price can’t beat it excellent picture quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Nothingwasovernight, thank you for the great feedback! We’re so glad your Pioneer 50" Smart Xumo TV delivered the unbeatable value and picture quality you were looking for. Enjoy those crisp 4K visuals—perfect for any room! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App support

    Rated 3 out of 5 stars

    Can’t download new apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very clear picture and definition. it’s a smart tv but it DOESN’T let u download new apps and it doesn’t have google

    I would recommend this to a friend
Sponsored