Customer Ratings & Reviews
- Model:
- DMH-W3050NEX
- SKU:
- 10155144
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Unit Fails. Screen Remains Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these. One of them keeps failing. The screen will not come on and remains black. Have to bring back to Best Buy to see what they will do with it.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-W3050NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
Apple CarPlay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Car Play is amazing. Very much enjoying the new system.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
Stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was great very nice and quick He was great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your positive feedback, Skookie! We're thrilled to hear that you had a great installation experience and that our team member provided excellent service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. Enjoy your new Pioneer receiver! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-wireless-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-maestro-compatible-hd-radio-black/6580300.p?skuId=6580300
Brand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Useless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over 600 with accessories for my 2015 dodge ram 1500. Does not automatically connect to my samsung phone. Does not recognize vox commands ,will play seriusxm and i heart channels simultaneously. Tried five usb cables it reports they are wrong..screen glare makes display unreadable.. wireless connection takes a minute to finally connect. i have spoken to pionerr support 4 times..i must wait 2 weeks for BB appt i am planning to put my oem radio bsck and use my phone on a cradle..
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-W3050NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at https://usa.pioneer/pages/contact. They will provide troubleshooting assistance.
Beware of Best Buy installers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech didn’t know what he was doing did a half low end job on installation. Had to have a real precessional remove ad reinstall only unit.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you had an issue with your installation.
Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Pioneer radio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The only concern is when the original radio is removed, the charging plug no longer works.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
With some factory USB ports, you cannot use an adapter to retain them.
Also, when you can, they can cause communication issues.
**BUYER BEWARE OF BEST BUY FALSE ADVERTSING**
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**BUYER BEWARE** - I ordered a Pioneer DMH-W3050NEX on BB.com advertised as "Open Box Excellent Condition" item which means word for word "includes ALL standard parts." Midway through the install I realized I was missing the AUX out and the Audio Outputs for my amp. I called the USELESS customer support line for over a week only to get the run around. They refuse to approve a partial refund (Excellent to Fair difference) nor would they order the missing parts. This is FALSE ADVERTISING 101 and not ONE person from customer service would help rectify. I paid for an Excellent Condition item as advertised on their website and received a FAIR CONDITION item (missing parts) - they actually provide a definition verbatim of what each condition means (Excellent, Good, Fair). Excellent includes ALL STANDARD PARTS and I did not receive them nor would ANYONE from their support team help. I will be reporting this to the BBB as this is CLEARLY FALSE ADVERTISING - after calling over 10 times their chance to fix this is OVER!
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are having an issue with missing parts in the open-box unit. Please contact Best Buy at 888-237-8289. They will try to assist you with the problem.
Wireless Carplay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started off good, now the carplay randomly kicks my phone off through trips. Sometimes it will stay connected other times it will restart over and over and over. Had the system and wires double checked and supposedly its fine and they dont know what the issue is.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the DMH-W3050NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at https://usa.pioneer/pages/contact.
They will provide troubleshooting assistance.
get it right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took 3 units to get one that worked a waste of my time
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-W3050NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Best Buy also has a dedicated dealer support line they can call for support.
