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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pro because I wanted the 4K, and 1 tb harddrive. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing nba2k18 and madden 18 on my lg oled 65 inch . Picture is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a fun system to play on. The used graphics make it that much better

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K and a boost in visuals for PSVR. The PS4 Pro is well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics on this system. The VR added is an awesome experience

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k looks great; despite being a console it still has glorious graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Xbox guy generally, but finally decided to buy a PS4 Pro to take advantage of my new 4K TV and play the PS4 exclusives. I still prefer the Xbox One X overall, but I'm surprised at how much I like the PS4 Pro, and the games are amazing, I'm loving Horizon Zero Dawn. Dashboard feels very fast and lightweight compared to the resource heavy dashboard on the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I love it but Xbox one X graphics are better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY PS4 PRO its kinda big compared to Xbox one X console but I love two big franchise games on it. Xbox one X graphics are better especially if you have a OLED and even 4k LED (Full array)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had original p4 but the graphics on the pro are phenomenal with 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great gift. The graphics are awesome. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system for the new 4K TVs. Just need the games to catch up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new 4K UDH tv because I needed something that could play 4K content. I already had a PS 4 so this was fast to set up but even for someone who was new I think it's pretty simple and I had it up and running soon after I unboxed it. I like the 1TB space, and it's had no issues with running, playing discs, overhearing or anything else so it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has really enjoyed this system! Great graphics on game play.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great with 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between the regular and the pro but decided to get the pro because I have a 4K TV. I'm not sure what the picture would be like with the regular ps4, but the pro makes the rendering/resolution AMAZING with a 4K monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a 4K display yet, but I am enjoying this superior model.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles games better than the previous PS4. Infinite Warfare is smoother and MWR has better color and resolution. Titanfall 2 looks really good but I got that game after I got the PS4 Pro. It doesn't get as loud and the systems doesn't stress as much.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Already had a vanilla PS4. The pro looks so good on our 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    This made my daughter happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed from the XBOX to the PS4 Pro. So far my daughter is very happy with the unit. As we also upgraded her tv, it is hard to tell which had the most impact. The overall improvement is very noticeable. Both the quality and speed are much better.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Pro is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best yet! 4K is finally here on ps4. Looks great on my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to 4k tv upscaling/optimization, it's the HDR that makes this one shine. Horizon Zero Dawn and Infamous titles made me believer in the difference dynamic contrast can play in gaming. While my original ps4 offered HDR, the improved graphic fidelity and performance enhancements made this worth the upgrade. I bought this and the TCL p series. No regrets.

    I would recommend this to a friend