Customer Ratings & Reviews

I finally bought my PS5 from Best Buy and honestly, it was a great experience from start to finish. Ordering was easy, the checkout process was smooth. As for the PS5 itself… it’s amazing. The speed is the first thing you notice, games load incredibly fast. The graphics are beautiful, and everything feels very fluid. It really feels like a true next-gen console. The DualSense controller was a nice surprise too. The haptic feedback makes games feel more immersive and fun. Overall, I’m very happy with my purchase and with Best Buy as a retailer. Reliable, easy, and stress-free. I would definitely recommend buying a PS5 here.

I’ve been extremely impressed with this product from day one. The performance is fast, smooth, and consistent with no lag or glitches. Setup was simple and straightforward, and everything worked right out of the box. The quality feels premium and well-built, and it runs quietly even during long sessions. Overall, it exceeded my expectations and delivers exactly what it promises. I would absolutely recommend it to anyone looking for reliability and top-tier performance.

I’ve been using the PS5 for a while now and it runs really smooth. Games load very fast and the graphics look amazing. The controller feels nice and the bundle was a good value.

I bought the digital version because I hardly play physical games anymore and I have no regrets. Aesthetically it is much more beautiful and symmetrical than the reader version. The performance is incredible: charging times are almost non-existent thanks to the SSD and the DualSense control is honestly the best thing about the console; the vibration and triggers completely change the experience. If you have a good internet connection to download the games, this is the best option to save you a little money on the hardware.

I recently purchased a PlayStation 5 from Best Buy and had it shipped to my home, and the whole experience was excellent. Shipping was fast, the console arrived in perfect condition, and setup was quick and easy. The graphics are incredible, gameplay is super smooth, and the load times are unbelievably fast. I couldn’t be happier with my purchase — definitely worth it!

very fun doesn’t overheat works completely fine Lots of games and Good storage controllers work.

I purchased the PS5 Digital Edition for my son as a Christmas gift, and it was a great choice. Setup was quick and easy, and the console looks sleek and modern. The performance is excellent with fast load times, smooth gameplay, and amazing graphics. The controller is very comfortable and adds to the overall gaming experience. Even without a disc drive, the digital setup works perfectly for us. My son loves it, and I would definitely recommend it.

Originally I came to buy a PC, but after further thought and a conversation with a really nice employee- I chose to buy a PS5, mostly because I needed an upgrade. I went home, set it up, and played for 5hrs straight. I’m so glad I got to upgrade from a PS4 to a PS5. Thanks Best Buy :)

a premier, high-performance console featuring an extensive, high-quality game library, blazing-fast SSD load times, and the immersive DualSense controller, making it an excellent, reliable, and recommended choice

I had a great experience ordering and picking up the PS5 from Best Buy for my kids’ Christmas gift. The online ordering process was simple and clear, and I appreciated how easy it was to choose in-store pickup. I received timely updates letting me know when the console was ready, which made planning much less stressful during the busy holiday season. Pickup was quick and smooth. The staff was friendly, professional, and made sure the order was handled securely. Everything was packaged well, and the PS5 was exactly as expected. Seeing how excited my kids were on Christmas morning made the whole experience even better. Overall, Best Buy made what can sometimes be a hard-to-find, high-demand purchase feel easy and reliable. I would definitely recommend Best Buy for gaming consoles and holiday shopping.

Waited til now to get a PS5, wish I did it sooner. Huge leap over the ps4, even if you dont play exclusives the speed and response of this system is night and day, plus a better controller also. No regrets

Love graphics & sound it have & absolutely worth getting it if you are PlayStation fan & also fan of Fortnite would getting absolutely best & absolutely amazing

I got this during Black Friday deals. My son likes it and we play together sometimes. I like the controllers and the picture quality is great on our tv. Storage is not a lot, each game downloaded takes like 100gb so the hard drive fills up very quickly

Got this as a gift for Christmas and my birthday, wasn’t expecting such a good price. I’ve been looking for a while and didn’t know if I wanted the slim or regular, but slim works the exact same. I’m glad that it’s digital, but I’m worried about running out of space.

Ready for pick up in minutes, staff was fast and efficient. Ps5 works like a charm. Oh and my previous 4tb ssd was a simple plug and play !!

Honestly really good console smooth fast high speed performance just a 10/10

Great service very fast very nice pick up is fast and convenient

I got the fair version and it was more like excellent version

The device is perfect. Good price and trusted store.

Absolutely love it been wanting one for the longest now I finally have one and for the price you can’t beat