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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about Pokémon Scarlet's gameplay, open world, and engaging story. Many appreciate the abundance of new Pokémon and find the game fun and easy to use, with some highlighting its impact on shiny hunting. However, some customers have expressed concerns regarding the game's performance, citing issues such as bugs, lag, and frame rate drops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,351 reviews
  • Pros mentioned:
    Fun
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has nothing to do with Best Buy, But the game itself. Pokémon Scarlet Violet is an amazing game with lots of features. It does have its issues. Sometimes there are glitches or lags that mess up with the quality of the game, but if you can overlook that you can truly have an enjoyable time.  As for Best Buy, the package was delivered safely, with no damage to the product. 

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Frame rate

    Rated 4 out of 5 stars

    Excellent Gameplay, Plagued by Graphics Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game, but not properly optimized for the Nintendo Switch. Framerate is poor, and Pokemon, buildings, environment, etc will come into view RIGHT before youre about to run into them when riding on your Koraidon. The gameplay itself is quite fun and there is a ton to do compared to previous Pokemon games. If the graphical issues get fixed this is easily a 5-star game, but if you struggle with motion sickness the frame rate may be difficult for you.

    I would recommend this to a friend
  • Pros mentioned:
    Open world
    Cons mentioned:
    Frame rate

    Rated 4 out of 5 stars

    Revolutionary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic Pokemon style is solid, but this changes the game. The open-world is a really fun experience. Sure, it isn’t nearly as in-depth and immersive as most RPGs out there, but it is a huge leap for the Pokemon series. There are spotty frame rate drops but not bad enough to consider frustrating. If you are a Pokemon fan this is a must play.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Pokémon

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pokémon Scarlet delivers an exciting new adventure with captivating graphics and diverse Pokémon encounters. The dynamic battles and expanded regions offer fresh challenges, while the storyline keeps players engaged. However, occasional performance hiccups slightly mar the experience. Overall, a thrilling addition to the Pokémon series that fans will enjoy.

    I would recommend this to a friend
  • Cons mentioned:
    Frame rate, Performance

    Rated 4 out of 5 stars

    Fun but could be so much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to explore and collect pokemon this game is fantastic. The world is fun to roam around and the new pokemon designs are great, I've really enjoyed my time with the game. However the performance is really lacking. Frame rates drop regularly, and especially the box is a slow experience. It's the first time i've really felt the performance hinders the game, and if it just ran smoothly it would really shine.

    I would recommend this to a friend
  • Cons mentioned:
    Frame rate, Performance

    Rated 4 out of 5 stars

    Fun, but buggy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly is a pretty fun game that takes a lot of the leaps forward that arceus had and brought them to the main series, like mass outbreaks and sneaking up on pokemon. But its REALLY bad performance. Dropping frames is not very rare, and pokemon unload pretty much more than like 20ft from you. Other than the glaring performance issues that hopefully will be fixed via an update, it is a actually pretty fun game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Best gift for a family member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this game for my little brother and he hasn’t stopped playing it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Pokemon Scarlet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game, I boy like it so much. Great graphics and good game play.

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Nice changes to the Pokémon formula

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are there bugs? Yes. Am I having fun? Also yes. It’s certainly not as polished as it could’ve been, but I’m enjoying the game so far as a longtime Pokémon fan. I like that I can adventure around the map with my partner.

    I would recommend this to a friend
  • Pros mentioned:
    Open world
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Good open world bad execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fully open world pokemon game is as advertised. The issues i have with the game im not sure if its the engine used to create it or the system its being played on. You will be running through an area when things magically pop up on your character triggering battles you didnt even know about. Maybe some updates will help it in the future but i dont know for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Fun game, poor performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this game incredibly fun, i cant put it down. However the performance is inexcusable in its current state. This is the largest grossing media franchise ever, and they certainly have the capital to better optimize their flagship game. I’m hopeful patches are in the works because this game will be one of my all time favorites if they can fix the performance

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Frame rate, Performance

    Rated 5 out of 5 stars

    The most ambitious Pokemon game (with caveats)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pokemon Scarlet and Violet show that Game Freak is truly trying to grow and evolve the Pokemon Formula. Learning from the baby steps that Sword and Shield’s Wild Area and DLC, as well as 2022’s Pokemon Legends Arceus, show that Open World Pokemon has a formula that can work. That means you can tackle any of the games challenges in any order that you desire. Combine this with a solid story, great Pokemon designs, and you get an incredibly fun and solid game…. until the performance issues arise. From low frame rate to stuttering to issues with Pokémon models, this game easily needed upwards of an extra year to sort out performance issues. With that in mind, if you like Pokémon, you’ll find something to like in Scarlet and Violet, unless the performance issues overwhelm you first.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Open world
    Cons mentioned:
    Frame rate

    Rated 4 out of 5 stars

    Technically flawed masterpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the articles and reviews pointing out the technical problems with this game are accurate. There are lots of graphical glitches; frame rate drops, pop-in, clipping. The environments just look bad at times, especially while your character is moving. However, the core gameplay is strong enough to warrant my 4-star review. You are given unprecedented freedom in this Pokemon game. You can tackle gyms/bad guys/titans in whatever order you desire. The open world seems to be based on Spain, and it is full of nooks and crannies to explore and pokemon to catch. The new gym challenges mix up the formula for challenging gyms. This is the way that pokemon games should be going forward, only with superior hardware and graphics under the hood.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Good playthrough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have mentioned its a good game with many places to explore but has many glitches. Although the fact you can't challenge the Elite four more than once was rather disappointing as that has always been a staple format for Pokémon but still good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Type of pokemon game I have been looking for !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes there is performance bugs. But beyond that this is a really fun game. The ability to have your own unique adventure, doing various storylines, and just explore and find new pokemon around each corner is so fun. I was guilty of just running around the region, and just seeing whet there was to offer before I progressed the game further.

    I would recommend this to a friend
  • Pros mentioned:
    Open world
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Scarlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game overall. Love the concept of open world travel in that world. The capturing is more normal than Arceus, even if a little more difficult. Few glitches noted throughout with getting trapped under water being the worst.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Good with flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is Alright, It is fairly slow to start out but once you get set free on your "treasure hunt" you are able to do what you want and its quite.

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Frame rate, Performance
    Best Buy Employee

    Rated 3 out of 5 stars

    Wait for updates

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game crashes every time I play. I’m not someone who usually cares about graphics but this game runs poorly. It can barely keep up frames. That aside, I do enjoy how easy the game is and the story. Easy pickup but unacceptable for $60

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Open world

    Rated 5 out of 5 stars

    A Breath of Fresh Air

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this game. As a player of the old classic Pokémon games, this one really sticks out in a good way. I love the different adventures and the open world! This is the best Pokémon game yet!

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    game fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good game love the open world, sometimes feels a bit empty but either way fun to explore. love the pokemen.

    I would recommend this to a friend
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