Customer Ratings & Reviews

I came to Best Buy for the new Pokémon product release, and I have to say this store handled it better than anywhere I’ve ever been. The General Manager came out two hours before opening to meet everyone waiting in line and personally handed out tickets for every item. This was such a smart and respectful way to manage a high-demand release. Because of the ticket system, we knew exactly what we were getting, didn’t have to stress about our spot in line, and could step away and come back at opening without any chaos. It also saved everyone’s time both the customers who would’ve waited for hours with no guarantee, and the staff in the back who didn’t have to deal with a huge rush of people hoping for items that were already sold out. The whole process was smooth, organized, and incredibly considerate. Huge shoutout to the GM and the team for making a hectic release day actually enjoyable. I wish every store handled launches this professionally!

Great packs! I was able to pull a hit from these! The art is great for these cards, and the EX cards are really sparkly which is nice to look at! :3

Very fun set with some good pull rates and cool artwork. Would love to find in store again.

I like the art work. The cards are pretty cool to collect

These Pokemon cards are fun to open and nicely printed. Everything arrived as described with no issues. A good choice if you’re getting back into Pokémon or just want to open some packs.

got my preorder on release day in mint condition. although i do wish I got an N sleeve art too

This store usually does a good job of having Pokemon in stock. Employees are always very kind and helpful.

I enjoyed opening these since Journey Together has a good pull rate, these have remained in stock in most stores as healthy purchase limits are enforced, fantastic!

Got to love Pokemon cards, sucks they put a limit on them

One of the only places not upcharging pokemon cards and its super refreshing as a customer to see.

Love the Journey Together series, pull rates are good! 2 Pack Limit helps ensure everyone gets some!

This is a really great product, there are many nice cards and I got a full art Salamence!

Great pack with tons of pulls. Love this set and love that scalpers leave this set alone

Really cool product and will definitely get again soon!

This product was awesome to, staff was so efficient!

I pulled nothing but that’s how the cookie crumbles sometimes! I love Pokemon

Super surprised to find these. Gotta get em if they’re there.

Great set, arrived without issue. No great pulls but enjoy the set.

pulled nothing but i love the art style so much! (some one trade me full art greninja plz)

Not everyone’s favorite set but love mastering it with my wife. Loved paying retail at BB. Their customer service is so on point