Customer Ratings & Reviews

After a few years of working from home, I got a little tired of using a headset for my Teams meetings. I was often plagued with Bluetooth issues where my voice was delayed and / or distorted. Using the Poly Sync 20 is a big improvement. I am happy that the device offers you the option to use it as a wired or Bluetooth device, so you have quite a bit of flexibility. I personally use mine plugged into my computer's USB port. The sound quality for meetings is very good through the speakerphone and my co-workers have told me that my voice sounds better than before. My voice does not get distorted like it previously did. The device has buttons to mute yourself and modify the volume. There are also dedicated Teams buttons, but they did not work from me when I use Teams in a VDI environment. You can connect the device to your phone to act as a speakerphone and a music speaker. The speakerphone capability works well, but if you are looking for a device to play music on, I would recommend going for a dedicated music speaker. It plays music fine if you have a use case to play music while you have the device with you, but the sound quality of a Sonos or Bose speaker will be much better. It also has a USB input that allows you to recharge a phone or device from its internal battery. Overall I am very happy with the device and would recommend it for its primary use case. But if you are looking primarily for a music speaker, you might want to look elsewhere.

Love this little flash drive. Very low profile that doesn’t get it the way. You don’t even notice it’s there. I use it to free up memory on my MacBook Pro. Very simple to use, just plug and play.

The speaker is I'm sure great. I was equally or more concerned about the microphone. I found that to be less than expected.

It was advertised as operating via blue tooth, but the model I was sold was not blue tooth enabled.