Customers are enthusiastic about the pain relief and performance provided by the Electrodes. However, some customers have expressed concerns regarding the price and battery life of the product. They feel the price is too high, and the electrodes do not last as long as expected.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
Rated 5 out of 5 stars
Better than a TENS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband has used several different TENS type devices. The electrodes on the Quell are much easier to work with. You put it on and set it up with your phone and it keeps track of everything. Plus you only put it on the leg and not in different spots on the body. We are still in the 2 month trial time and so far he likes this much better than anything else.
I would recommend this to a friend
Cons mentioned:
Battery life, Price
Rated 3 out of 5 stars
Expensive for something you have to buy over again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these when I bought the Quell device so I would be stocked up on electrodes. It claims that you use one up to 2 weeks, but I did good to get 3 - 4 days use out of one. I do have a larger leg, but the band stretches with Velcro attachment, however when I am walking, the electrodes start to slide down my leg and the gel starts rolling off the electrodes in certain places. It suggests that you make sure you leg does not have lotion or any other oil on it, so I did that, but it still slides down my leg. I already felt they were expensive for something you have to buy over and over, but I am really disappointed knowing that I can only get a few days use out of one electrode. I tried tightening the band only to rub a blister on my leg and have to stop use or change legs to give it time to heal. I hope the company can make some improvements and lower the MSRP.
I would recommend this to a friend
Brand response from NeuroMetrix
Posted .
Each individual Quell electrode is designed to last approximately 2 weeks for a typical user, although that time may vary depending on frequency and intensity of use. Please don’t hesitate to contact our Boston-based Customer Care team for recommendations on how to get more out of your electrodes or to find out whether Sport electrodes may be a better option for you. You will find Electrode Care Tips in the Support section of our website. Please note that electrodes are safe to use as long as therapy feels comfortable and you're not seeing an orange light on the device.
Rated 5 out of 5 stars
Best Pain Relief
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had fibromalgia for years with little to no relief. I can no longer take the drugs Dr.s offer. Quell has been amazing. The pads work great.
I would recommend this to a friend
Pros mentioned:
Pain relief
Rated 4 out of 5 stars
good remedy for minor pain
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This reviewer received promo considerations or sweepstakes entry for writing a review.
got for arthritis. seems like the pain is subdued, but not a long term solution. the strips are expensive and wear out fast.
I would recommend this to a friend
Brand response from NeuroMetrix
Posted .
Each individual Quell electrode is designed to last approximately 2 weeks for a typical user, although that time may vary depending on frequency and intensity of use. Please don’t hesitate to contact our Boston-based Customer Care team for recommendations on how to get more out of your electrodes or to find out whether Sport electrodes may be a better option for you. You will find Electrode Care Tips at www.quellrelief.com/quell-user. Please note that electrodes are safe to use as long as therapy feels comfortable and you're not seeing an orange light on the device.
Pros mentioned:
Pain relief
Rated 5 out of 5 stars
Extra pads work well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quell device does help with foot pain and the extra gel pads are nice to have on hand. Just don't fold them in on themselves, they are very sticky and hard to smooth out.
I would recommend this to a friend
Rated 4 out of 5 stars
have not had any problems with this product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the electrodes last a little more than two weeks. When I notice a slight change in the performance I take a new one. I have never noticed any skin problem. There is no discomfort at all. I even forget at times, that I am wearing the Quell device.
I would recommend this to a friend
Pros mentioned:
Pain relief
Rated 5 out of 5 stars
Excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have very bad arthritis in my knee. This product has helped my knee more than anything else I have tried. I was scheduled to have knee surgery in May postponed because the Quell has helped that much.
Some days I still have pain, but I walk a lot. And the pain is not nearly as bad.
I would recommend this to a friend
Rated 4 out of 5 stars
Does what they suppose to
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They will do what they suppose to do Ahesive is inconsistent at times as far as staying on But the device band makes up the difference
I would recommend this to a friend
Pros mentioned:
Pain relief
Cons mentioned:
Price
Rated 5 out of 5 stars
Pain Relief
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works well. helps reduce muscle pain. Good product but expensive.
I would recommend this to a friend
Pros mentioned:
Pain relief
Rated 5 out of 5 stars
Quell Pads
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty standard Quell pads. Have been using Quell for idiopathic neuropathy in both feet for about 2 years and believe it has kept pain from at least getting worse. Do not use electrolytic gel or moisturizing cream on these pads; it will make them deteriorate quicker; clean dry skin seems to be best. I try for 24 hrs/day, but sometimes skins get a bit chapped / irritated, so I give it a rest for a while.
I would recommend this to a friend
Pros mentioned:
Pain relief
Rated 5 out of 5 stars
Pain Be Gone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After suffering for years with chronic pain from my sciatic nerve and IT Bands, I decided to give Quell a try. Three weeks into it, and I wish I had gotten this a long time ago. During these three weeks, I’ve taken zero OTC’s and have not needed my prescription pain medicines either. I have regained my quality of life back!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great product for lower back pain.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since purchasing my Quell unit, I have been able to cut back on my pain medication by half.
I would recommend this to a friend
Brand response from NeuroMetrix
Posted .
We're so glad to hear that Quell is working for your back pain! If at any point you have questions about Quell, please call our Boston-based Customer Care team (800-204-6577) for assistance, as they are often able to give tips to help maximize your relief.
Rated 4 out of 5 stars
Great relief
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great but my only problem is the electrodes dont stay on after a while of wearing it after a few hours the gel started slipping i have to put strap on tight for it to stay
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well with Quell. This product has helped decrease my pain
I would recommend this to a friend
Brand response from NeuroMetrix
Posted .
We're so glad to hear that Quell is working for you! If at any point you have questions about Quell, please call our Boston-based Customer Care team (800-204-6577) for assistance, as they are often able to give tips to help maximize your relief and provide recommendations on how to get the most out of your electrodes.
Rated 4 out of 5 stars
quick and easy way to get product.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much easier that ordering product and then paying for delivery. Also much faster.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Quell
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product! I feel like it works. Just wish the electrodes lasted a little longer
I would recommend this to a friend
Brand response from NeuroMetrix
Posted .
We're very happy to hear that you've found success with Quell! Each individual Quell electrode is designed to last approximately 2 weeks for a typical user, although that time may vary depending on frequency and intensity of use. Please don’t hesitate to contact our Boston-based Customer Care team for recommendations on how to get more out of your electrodes. You will find Electrode Care Tips at www.quellrelief.com/quell-user. Please note that electrodes are safe to use as long as therapy feels comfortable and you're not seeing an orange light on the device
Pros mentioned:
Pain relief
Rated 5 out of 5 stars
Awesome device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quell really works, three different people in our family have tried it. I suffer from kidney stones and have severe pain during an attack, within 5 minutes the pain was gone and it didn't come back.
I would recommend this to a friend
Pros mentioned:
Pain relief
Rated 4 out of 5 stars
For future use.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had Quell for over a year and use it probably once a week as needed for pain and to go to sleep as well as to stay asleep.
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
Having effect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The patches are good for temporary pain. But need to come down on price.
I would recommend this to a friend
Brand response from NeuroMetrix
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We appreciate your concerns about the cost of electrodes. We continually face the challenge of balancing the high costs associated with bringing the latest technology to the marketplace and delivering it at a price point that makes it accessible to the largest number of people possible. We assure you that is our goal. We're happy to hear that you've experienced some relief with Quell!
Rated 5 out of 5 stars
Great product for pain sufferers.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quell offers 60 day trial. It's worth a try for people who suffer with chronic pain.