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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 222 reviews

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84%
would recommend
to a friend

Customers are saying

Customers value Quicken Deluxe 2019 for its user-friendly interface, budgeting capabilities, and improved features over time. They appreciate the continuous updates and the reliable support team. However, some customers express dissatisfaction with the shift to an annual subscription model and the increased cost associated with it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 222 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good product but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Quicken for years and really like it. I am forced to purchase a new version every 3 years so that I can continue to download transactions from my bank, one of the main features I use. This time, I had to buy a 1 year subscription, no CD option so I will have to pay each year to use this program. I would give this software 5 stars except for that.

    I would recommend this to a friend
  • Cons mentioned:
    Software stability

    Rated 4 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this program every 2 years. I would have give the product 5 stars if Quicken did not decrease from 2-5 years when I originally purchased this program to every year. The program really does not change, which I like. But Quicken got greedy and forces you to purchase a new disc yearly. Shame on them. Now for Best Buy - Yippee. They gave a discount of 50% so it was so affordable, I could not pass it by - and I used a coupon, so I got a new disc for almost nothing. Thank you Best Buy, I will continue to purchase the program for managing my little business. When tax time comes, I just pull the numbers and fill in the blanks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Don't like Annual Subscription Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime Quicken User. I've recommended it to many friends over the years as a way to view all your finances in one place. It hasn't been perfect, there are a few banks that don't synchronize nicely with Quicken. Fitting my budgeting preferences into Quicken hasn't been easy either. I like to pay certain bills annually instead of monthly and Quicken historically hasn't done a good job letting me know I'm over/under budget when it comes to those items. Previously, I didn't really mind when I had to purchase Quicken every 3 years. But last year they switched to an annual subscription without significantly dropping the price and that has rubbed me the wrong way. Quicken 2019 hasn't brought me any 'gotta have' features. Over the next 12 months, I'll probably take a hard look at some of the competitive products that are offered for free online. I still would recommend to friends trying to get a clearer picture of their finances, but only if they can find a great purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good money manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade because I was using Quicken 2016 and was unable to download stock transactions anymore. Had to manually remove Quicken 2016 but otherwise the upgrade went smoothly. It looks a little different but I've haven't seen any changes from the 2016 version.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Subscription

    Rated 3 out of 5 stars

    Quicken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Quicken since it first came on the market. I used it for a check book register for various bank acts. Loved the ability to balance my checkbook. Then the program added more functions that weren’t things that I would use. When these additional items were added the price rose and the checkbook balance functions changed. Now there is a yearly fee to use the program. Now I don’t use. Wish Quicken would offer a personal checkbook balance program without all the extra info and investment stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helps stay on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quicken is very helpful, helps keep you on track with all your monthly bill with reminders and helps plan a head so you don't over draft. The software is easy to set up even if you're new to it, it doesn't have all banks in their system but it does have a pretty good list of banks. I gave it a four cause there are times when the software lags, kind of freezes and you have to wait for it to catch up when working on multiple accounts (my computer is up to date, play many online games with out an issue).

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Same product; frown on subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product still does the job. Same ole product year after year. I used to purchase Q every 3 years for the automatic downloads/reconciliation functionality and now with this new subscription service, I am frowning. Once another product comes along that reconciles on a as need basis, I will probably change

    I would recommend this to a friend
  • Pros mentioned:
    Budgeting, Ease of use

    Rated 3 out of 5 stars

    Opinion is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this yet, but I did look at it and it's going to be quite different then what I'm used to but it will be nice for an update since I have not had that since 2009. I only use it for the purpose of the register of a checking account and it keeps me balanced. I'm hopeful that I will be able to budget better with this new upload.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good finance software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time user of Quicken and upgraded to this version from the 2016 version. So far I have been pleased with the software and its ease of use. The upgrade was very clean. I do not use the online capabilities such as bank downloads etc. but this is my own choosing. I just don't feel comfortable with that level of exposure on the internet. All in all I am pleased with this product and use it quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best financial software I ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Quicken for 20 years and found it to be very useful and effective. It's the best I've ever owned and almost the only one. My only problems are the high cost and trying to figure out how to manipulate the software to carry some unusual transactions companies occasionally do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Quicken for my check book needs since 2015 or so. Its very easy to use and the features are getting better with every updated version that comes out.

    I would recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 4 out of 5 stars

    Better but still not as good as Windows version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Quicken for over a decade; first on Windows and then in recent years on the Mac. While this version is much better than the last Mac version, I have no idea why they can't make it as user friendly as the Windows version? I use it so its not terrible; I just think it could be so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been using Quicken for years. Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Quicken as a stand alone program for years to simplify my finances. The last program was the 2016 version. I had to upgrade as they are phasing out support for this version. The new version is a yearly subscription. The one good thing is that it is updated regularly. Unfortunately you have to pay the yearly subscription fee. My only complaint is that when updating the data from my financial institution It will only update the day after a true business day. Currently I do not get updates on Sunday and Monday. The first update is Tuesday. If the bank is closed on a Monday Quicken will not update until Wednesday. All in all, it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not as good as it used to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Quicken for several years now, and this may end up being my last Quicken upgrade. The newer version feel stripped down and less intuitive than prior versions. With all of the other options currently on the market, I don't think Quicken is standing out in many ways for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Support

    Rated 5 out of 5 stars

    Picked up where older version left off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to find all my old data from the 2010 Version transfer in well, and it has not been too difficult to adjust to.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Best Home Finance Software Available

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Quicken since their DOS version. Love it! It is a wonderful product to keep track of all my bank accounts and credit card accounts. I gave it a 4 star rating because it is now a subscription product and I am not a fan of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Much needed upgrade from previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a really old version of Quicken and needed to upgrade. We had to import our old files into another version of Quicken then into the newer version. It all worked very well considering the age of the prior version. We had put off upgrading for way too long!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was so easy to download and install. I have been using Quicken for over 25 years and love the new updates.

    I would recommend this to a friend
  • Pros mentioned:
    Budgeting, Ease of use

    Rated 5 out of 5 stars

    Easy to upgrade from an older version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Quiken since 2000 and it is easy to use and offers excellent results in tracking financial information.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Nice Upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have with Quicken now is that you have to renew a subscription. I really wish if they were going to do that they would GREATLY reduce the price for the software.

    I would recommend this to a friend
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