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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 727 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 727 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black stainless steel hood vent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Broan under cabinet hood vent looks great and matches our black stainless steel range perfectly! The light has two settings and has a nice ability to make using our stove that much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking with light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for them in such a little space to work but they got the work done and I love the range hood. Definitely recommend it to new customers. Lot of light over the stove and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under-Cabinet Range Hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me to select range hood was very knowledgeable and very helpful! It's not installed yet but I'm looking forward to install the Range hood next week. My only complaint is that I have to wait for a month to be installed.

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance

    Rated 4 out of 5 stars

    range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan works very well, but a the higher speed it is a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were incredible!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad knew exactly what they were doing, so professional and knowledgable. Had a little issue with a connector and they made everything a 'non' issue and installed everything range and hood quickly and efficiently while being very friendly too! Great people! Great professionalism! Very knowledgable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rita

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been great. Good lighting and does a great job. Happy with this purchase and expert installation. Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hood looks nice and works well but is extremely loud.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and works as described, runs quiet, good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. I removed the old microwave above the stove top combo thing going on in my kitchen and added the Hood. I also did removed the double overs and went with the LG microwave/oven combo. The Hood works great, has several settings. I am very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent “installers” and “customer service rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst! Five appointments to resolve issues with this under cabinet hood, and still no resolution. Calling customer service is a joke, as they don’t understand English and just pretend to be looking in a computer. The guy who was supposed to come today was a NO SHOW. I waited ALL day for this guy! Best Buy doesn’t care about anything but $$ and will deceive you in any way possible to achieve their $$ goals.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good workers- could clean up better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was friendly. Took time to install above new range. Have used install company previously and the previous were immaculate with cleaning up after install. This crew that did the vent hood left debris on stove, floor, countertops and had to clean up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zephyr Typhoon Range Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They arrived within 20 minutes from the earliest time given for their time window. They had it installed in about one hour. It looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 stars except it arrived with a small dent in the front near the control buttons. BB offered to replace it for free but the replacement has more imperfections than the original. I decided to keep it since it’s such a minor imperfection.

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance

    Rated 5 out of 5 stars

    Excellent range/cooktop hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice range/cooktop hood. Very strong dual fan. We have a rear exhaust vent which works very well with this unit. The Best Buy installlers (sub-contractors) were very efficient and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. Size and function are just right. Love the touch button controls!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simple lines of it. It gets the job done without being obnoxiously large.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under Cabinet Range Hood Installation was great! Two guys that came out did an excellent job installing it. The were kind and answered my questions. One of the guys named Marshall gave me a tip on how to keep the stainless steel clean also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice understated streamlined look. The light is good and the installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the very best best buy cabinet range hood instal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were very efficient and knowledgeable. they were on time and answered the many questions i threw at them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy days cooking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than microwave combination vent.

    I would recommend this to a friend
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