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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3675 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the BlackShark V2 X Gaming Headset for its excellent sound quality and comfortable design, making it suitable for extended use. The lightweight feel and good fit contribute to the positive user experience, especially considering the affordable price. However, some customers have expressed concerns about the microphone, volume capabilities, and cord length. Additionally, a few users have noted compatibility issues and a desire for stronger bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,675 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Mic does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic does not work, otherwise it sounds good. Bought to use with PS5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst place and headphone ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst! Same day I got them they didn’t work! And then when I tried to return them they didn’t let me.. imagine?! I literally left them in your store without the return being processed because you guys couldn’t help me return a product that literally DOESNT WORK!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the adolescent nieces. Works out much better than any earbuds. Catch them on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    They’re pink, that’s all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on these leave a lot to be desired - I use them for work and can barely hear my calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be gentle.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but easily can break if you man handle your headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Mic Problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio was fine the ears also rotate for comfort but the microphone didnt work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good budget option for on the road

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a work trip to game and jump on some conference calls. Audio seems a little distorted, but for the price point, it’s not too shabby

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't work, couldn't hear anything when I plugged them into my laptop: Had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a firm believer in you get what you pay for, and you do with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to heard Not clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to heard and hard time to understand sounds blurr

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but windows can kill them. Had to struggle with random windows shenanigans a few weeks after getting them. Good thing I didn't have to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a cheap product but for the price you cant beat these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bassy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bassy. Discord or Skype conversations are difficult to hear unless you are able to adjust the bass on your device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The best for the price range.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. They're no premium set, but for what you pay you wont do any better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend. Does not scream quality when feeling it, weighs practically nothing and the audio coming out is not the best. Look at other options at around the $60 mark.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound + the mute button doesn’t work. I have had 5 dollar headsets that work better than this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It started out great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was great for the first few months then it just stoped working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset for the price for my child. Work well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke less than a year in

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn’t. One random day the audio just stopped working. :( had it for less than a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound quality, Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews was awesome about it, so I bought it. The headset sounded like as if the sound was coming through a pillow. All the sounds was muffled. The microphone picked up all the sounds in the room and teammates preferred my old broken headset over this one. I figured it is a defective headset and returned it as such. I didn't want to take a second chance on another bad headset. On top of that, the headset must be for small heads like kids heads as it barely fitted my adult head. I had no head room in the headset. Very uncomfortable. The head muffs was extremely hot. Maybe others will fair better?

    No, I would not recommend this to a friend
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