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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3675 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the BlackShark V2 X Gaming Headset for its excellent sound quality and comfortable design, making it suitable for extended use. The lightweight feel and good fit contribute to the positive user experience, especially considering the affordable price. However, some customers have expressed concerns about the microphone, volume capabilities, and cord length. Additionally, a few users have noted compatibility issues and a desire for stronger bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,675 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits great, great color, overall great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible was my experience with these. Nothing wrong with the sound, but for some reason it took about 30 minutes before I got them working on my computer. After getting the sound working, the mic didn't work. Used it on my PS5 then to see if I could get the mic to work, the mic sounds terrible for the price of these headphones. Maybe these would've been better on PC if I could've gotten it to work, but unfortunately I couldn't figure out what the issue was after troubleshooting. Most likely will be returning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for the money. So far they have held up for more than a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda cheaply made. Sound is ok. Hard to hear mid-range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awful + real small. Sounds exactly like “cleanup on aisle 7” type shi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good headset, bad microphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the microphone stopped working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent entry level headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. A decent entry level mic and headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a meh headset. It works fine, but I don't think it's very comfortable. Not sure why I can't get the 7.1 surround to work with my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset suddenly stopped working on me withing just 2 weeks of purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset for the price, nothing to complain about but it’s not the greatest headset i’ve ever had, if you’re willing to spend to money astros are great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky, awkward headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Was way to difficult to adjust. Couldn't get the band to set where it wouldn't keep sliding off. The mic seems way over-sized, making wearing this even more awkward. The hearphones cup your ears so completely, that you can forget hearing anything else - I personally did not like this. I had to return them immediately to find something that better fit my gaming experience. Too bad, because I did like the nice colors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Poor reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged them in.. comfortable fit, but wasn't worth the money. They were all static. Stick with Turtle Beachers!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no thank you !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and in three days the headphone stopped working . Probably mine was the defected one, but I wouldn’t recommend .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good on PC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too good for console, but overall its an ok product i guess

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Top Headsets 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset, only thing I saw wrong with it was that after a while it just ended up being uncomfortable but

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't the best Quality, I thought it was going to be a better sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke down in few months, price was good so nought it for husband but didn't last more than 3 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY. Stick with Amazon. You can actually return broken products and get a replacement. This stopped working after a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Razor low option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Razor option. Many others that are far better

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    headband issue

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my sister and she said the earcups are very loose (adjustable headband)

    No, I would not recommend this to a friend
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