Customer Ratings & Reviews

Got it on clearance and what a great investment. The screen is amazingly sharp and bright. It’s fast and quiet and so light!

Great device for my nursing classes/nice amount of memory storage SSD feature is a must have... really enjoy this laptop

I was highly recommended this laptop for college and it has the durability and all the incentives that a college bound neeeds

Pretty horrible laptop. The processor is great, but the GPU is worse than what you'd get in a Surface. It's super overpriced and your better off getting a real gaming laptop like a Dell G7 or if you just want something small, get a Surface. The screen is prone to a ghost touch issue that causes huge issues. Google razer ghost touch and you'll find a lot of people having the issue. Also the USB C port is prone to breaking and it's the only way to charge it.

I bought this because I wanted something small and lightweight to travel with and I was torn between this and the MacBook. For what you get in MacBook for the price I just couldn't justify paying more for less. All I can say is WOW! If your like me you might have been looking at razer products and found out there customer support is garbage, which may be true. I opted to get one through Best Buy so I would have the extended return period and could purchase the geek squad protection. I am truly glad I purchased this laptop. I actually drove to a store 2 hours away to pick it up because no stores in MS had any. The screen is beautiful, its super quite and doesn't really get that hot unless your pushing it, but still its not so hot you cant sit it in you lap. I will admit the first thing I did is load up prime 95 and xtu and ran some tests and this laptop only thermal throttled right off the batt for like a second when it turbo boosted to 4GHZ on the cores. After that it fell back to around 2ghz which the core clock is 1.8ghz and sat there at around 70C on the processors. This is not designed for gaming don't misunderstand, but it is a great laptop for work, and non gaming entertainment, that's built like a brick but lightweight, beautiful to look at and fun to use. For people that don't like the logo you can get a Debrand skin and put on the laptop. They have everything from carbon fiber to leather to wood and you can get one that will totally cover the logo they look really slick.

I purchased this PC solely for gaming and it gives me what I expected

The CNC aluminum completes the look of this gaming laptop!

I love Best Buy and this computer so much I would never shop anywhere else

it does everything I need and I love the different colors of the keyboard.

Best laptop I've ever owned! Quick start up and beautiful key layout.

It works pretty well but it does have some lagging and for it being a gamers computer we thought it should come with more space available .

My son loves this computer. He uses it for schoolwork.

Overall a good Ultrabook but didn't keep it as the screen kept flashing on me and the metal dinged up my wrists.

Works great. Love it! Fits my needs for school ...

We bought this "out of box," having been told it was still in brand new condition, tech certified by Best Buy, and everything. It is literally one year after purchase, and it no longer turns on, doesn't work, etc., and has been treated with the utmost care the whole year. Tried to get a hold of the company, and first number said it was disconnected. Second number said they weren't available. Tried the online chat and no one would respond. Sent three emails with zero responses in 4 wks time. Very very frustrated!

Needed to return the device, before the 14 day mark. Due to a issue with the screen glue beginning to loose the grip with the backplate. So sad, the device work perfectly with Ubuntu 19, with some minor changes to the grub parameters.

I bought the racer just two months and the charger was broken. It’s a shame to pay almost $2000 for a computer then have to deal with the poor quality like this.

Where do I start? I've been with Apple for 10 years and run both of my business purely from my electronic devices. I bought the brand new Macbook Pro, full specs, and it broke within two weeks. Two of the keys got stuck, the screen was glitchy, battery life wasn't amazing.... not cool for $2000+. I took the plunge and gave windows a try after being fed up with declining quality of apple products. I bought this computer, pretty much expecting not to like it and take it right back... whoa. I LOVE this thing. It has twice the specs of an introductory macbook pro, a FASTER processor, a better screen (touch), and the number one reason I bought this computer, the keyboard! The keyboard is a satisfying, sturdy, well built design that is a joy to type on. I thought it would be difficult moving to windows after being with mac for so long, but it really was no big deal. I'm actually pretty impressed with windows 10. It's got a really simple user face with all of the old school windows customization underneath it all. And a small side note... I really get a feel for the quality of a product right out of the box. This was the most beautifully packaged thing I've ever bought... sounds silly, but wow! So long Apple!

I had nothing but issues with this laptop. It kept restarting/going into sleep mode randomly. Contacted Razer and they were no help in the matter. I ended up returning the laptop and plan on purchasing a Dell XPS.

I can't believe that a laptop marketed as a gaming laptop cannot even run World of Warcraft on low settings without lagging. Will be returning this after work tomorrow.