Customer Ratings & Reviews

*** Important refurb note: Even though this is a "certified" refurb laptop from Best Buy, this DOES NOT qualify for a protection plan. As in, a protection plan CANNOT be purchased from Best Buy to cover water damage or repairs. The way it was explained was that the laptop was sent back to the original manufacturer (Razer), fixed by Razer, and then sent back to Best Buy with Razer factory settings. *** Now for the actual laptop review. First off, the rose quartz color is absolutely breathtaking. It's a metallic/shimmery rose pink and very classy. It is quite honestly one of THE most aesthetically pleasing laptops ever made. (On a side note, I personally contacted Razer Support in regards to additional production of this laptop in the Quartz color. From the email, Razer has discontinued the Quartz color option for the Razer Blade 15. Moving forward, I have no idea if they ever plan to bring the color scheme back. This model was released in Oct. 2019 sometime.) The build quality is absolutely amazing and durable. There is no flex anywhere on the laptop. I was comparing this to the MSi Prestige 14 in pink and that one had a lot of flex due to cheaper/thinner chassis. This one can steal another laptop's lunch money. There is no num(ber) pad, but the track pad is nice. There's no quick disable button to turn off the track pad so you'll have to do this in settings. I set mine to have the track pad off if there's a mouse plugged in. The speakers also face up (speaker panels are located on either side of the keyboard, which is a nice change from the traditional set up facing outwards from the sides. Speaker quality is decent for a laptop since most laptops have mediocre speakers anyways. The keyboard was surprisingly springy, which I like very much. The keys have a nice tactile bounce to them even if they are chiclet style keys. Biggest complaints are the right "shift" key, the "?" key, and both "ctrl" keys. The right shift key and ? is spaced a bit short and the cntrl keys are a bit small. It has RGB, but has limited lighting profiles: breathing, spectrum cycling, and static. The laptop itself is almost 5 lbs. and the power supply brick is another 3-4 lbs. The total shipment weight was over 9.5 lbs altogether. It is on the heavier side if you need to travel with both the laptop and power brick. The battery life is okay. Would NOT recommend trying to game on this laptop without it being plugged in. Battery life is about 5ish hours without serious game play. If you plan to play games, you might get 1-2 hours before you need to charge.... maybe. Now for game play, it's absolutely powerful. There are two fans on each side and they can get a bit loud. The laptop also gets VERY HOT when running games. However, temperature for normal work use (web surfing, streaming, etc.) was fine. I ran CS:GO as is and the laptop got uncomfortably hot to the touch. The graphics card had no max FPS set. It was the hottest along the top strip above the keyboard above the F# keys and on the underside of the laptop. Would NOT recommend having the laptop touch bare legs as it will likely scald you. Metal conducts heat after all. There is a work around for heat control. A laptop chill mat helps out. If not, then at least prop up the fan end of the laptop at an acute angle so that cooler air can circulate and cool it down. I frankly use a book roughly the size of a planner (7"x9") to wedge enough space to circulate air. The other trick is to modify your max FPS through NVIDIA Control Panel. Lower max FPS rate won't hurt your gaming when tuned just enough. This puts less strain on the graphics card which reduces heat emission overall. It'll still be warm, but not scalding hot. The screen has a 144Hz refresh rate and it's matte. I personally love the screen and the best part is that it's NOT A TOUCH SCREEN! Praise! This version did not come with Windows Hello (no facial recognition) or MS Office applications. The OS is Windows 10. All in all, it is a great performance laptop. Battery life is limited as to be expected due to high performance. It can run some decent games, but it is not a desktop so don't expect it to perform or dissipate heat like one. Final thoughts: It is on the higher price end, but I think it's worth it when factoring in quality build materials and graphics card selection. Just wished refurb products qualify for a protection plan. Had it not been for the rare color, I may have very well returned it so that I could get a protection plan. It does run hot, but this can be managed. It's somewhat travel friendly, but just on the heavier side. Would use this more for casual gaming due to heat output.

Love this laptop! It was graduation gift for my daughter and she is super happy with it! Highly recommended!!