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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 289 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, call quality, coverage, and signal strength of the Antenna for Apple® iPhone® 5 and 5s. Many customers have reported improvements in battery life and WiFi connectivity after installing the antenna. However, some customers have reported issues with reception after installing the product. Overall, the antenna seems to provide a positive experience for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 289 reviews
  • Cons mentioned:
    Reception

    Rated 1 out of 5 stars

    I was hopeful, but, don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw no difference in reception at all. If it was worth bothering to return, I would.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reception

    Rated 1 out of 5 stars

    Keep your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time money does absolutely nothing for reception. False advertising demand a refund.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that Reach Antenna is always working to strengthen your signal, but you may not always see more “bars” on your phone screen so it may not always be easy to see that it is working for you. The reason for this is that your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 2 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was on sale at the store, I tried it and it was a wate of money, maybe the best thing about it is the design!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Helped a little.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this might have helped a little bit, maybe a slight more reception though I wouldn't recommend purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We are glad to hear you saw some improvement in your signal with Reach Antenna. We would like you to know that we designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance.

      It is also important to know that you may not always see more “bars” when using it so you may not realize that it is always working to improve your signal. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 2 out of 5 stars

    Uhhh ... not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be getting better signal where I already had it. Still getting weak signals and disconnects

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that we designed Reach Antenna to be used (1) with a case and (2) also when held in your hand, so how you are using it and what case you have are factors in performance. We have tested it extensively to validate Reach Antenna performance. We created a video documenting our testing which we would like you to view. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 2 out of 5 stars

    Did not see any change in my phone signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not see any improvement in my phone signal no increase

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. The reason for this is that your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Pros mentioned:
    Battery life, Call quality, Ease of use

    Rated 5 out of 5 stars

    Good Quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and the ease of installation. It would be preferable if the thickness was reduced so it would work for all pPhone cases. I have noticed a remarkable improvement in my phone's battery life as well as data speeds. This unit is very convenient to use. I cannot speak for dropped calls since I never have a dropped call. However I did notice that the call quality seems to have improved remarkably.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did Not Change anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If This did anything I could not tell, I would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      Please be aware that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. The reason for this is that your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We created a video documenting our testing which we would like you to view. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Pros mentioned:
    Call quality, Signal strength

    Rated 4 out of 5 stars

    Reach Antenna Iphone 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got the reach antenna I was skeptical. I have noticed that my signal speeds and connection are much better. In my work break room I used to experience major delays when streaming. Recently, since I have attached the antenna, the signal and stream is smooth without any interruption. I have have experienced less dropped calls and better quality calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has Got to be the best thing since sliced bread!!!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Signal strength

    Rated 4 out of 5 stars

    Great speeds and signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. I like that it could help me have faster data speeds. My phone is slow when I go to places so using the antenna helps with that. My calls didn't drop at all. At first I thought this was like an antenna that sticks out. When I found out that the reach antenna can stick on the back on the phone I was very happy that someone came up with a new way of technology.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't make any difference by having this thing or not, the signal is going to be the same as if you don't have this external antenna. No difference but the space that it occupies behind your cell phone.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      It’s important to know that the “bars” on your phone screen do not show you the full picture of your signal and you can have a benefit from Reach Antenna without seeing an extra “bar”. Often times Reach Antenna performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      The reason for this is that your phone's signal strength is measured in dB’s which use a logarithmic scale that is non linear like the earthquake scale. This means that you can have a 2 dB improvement (which gives you a 1.5X signal improvement) while still not having the phone show an extra “bar”. A full bar of improvement for your signal takes 10 dBs, which equals a VERY BIG 10X improvement in your signal.

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    Made NO difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really really hoping this would help my cell reception but it did absolutely nothing, I would not recommend this to anyone hoping to get increased reception, it is a total waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't see any differece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this because I don't get great cell-phone reception and I was hoping to improve it. I've been using it for about 1 week and I haven't noticed any change at all.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that Reach Antenna has been extensively tested and is proven to strengthen your LTE signal up to 1.5X. It is important to know that you may not always realize that Reach Antenna is working to strengthen your signal because you may not always see more “bars” when using it. The reason for this is that the signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We designed Reach Antenna to be used (1) with a case and (2) held in your hand, so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    Did't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to hopefully get some signal while out hunting. Did not help at all, could just be that too out in a remote area, but even my Roaming signal wasn't improved.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We know how frustrating a poor signal can be and that is exactly why we built Reach Antenna. Please know that we designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. It is also important to know that you may not always see more “bars” when using it so you may not realize that it is always working to improve your signal. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      Unfortunately we cannot create a signal where there is none, so if you are in an area with no signal there will be nothing for Reach Antenna to work with.

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case I could not detect any improvement in my cell phone antenna performance. Maybe it worked for others but not for me in southwest Florida.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has absolutely no effect whatsoever on signal strength. An utter waste of money.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that we rigorously tested Reach Antenna in 3rd party CTIA-authorized labs to validate the results we display on our packaging. Reach Antenna is tested and proven to provide up to 1.5X LTE signal strength improvement. It is important to know that we designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. It is also important to know that you may not always see more “bars” when using it so you may not realize that it is always working to improve your signal. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We created a video documenting our testing which we would like you to view. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Pros mentioned:
    Call quality, Signal strength

    Rated 4 out of 5 stars

    I loved the antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drove from North Carolina to California visiting the Grand Canyon and driving through mountains. I didn't have service at all in the Grand Canyon park, however I had at least one bar, and often two, more bars of coverage than my family who were on the trip with me. I used my phone as a hotspot, with the antenna attached, and my data speeds were even faster than at least one hotel I stayed in. I always had service when other members of the travel party had absolutely no service or were roaming. I normally lose calls in the basement of my house but I haven't lost a call since I attached the Reach to my phone. In short, I think this product is pretty awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good price, not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in hopes of improving my girlfriend's cell reception, but it did nothing for her reception.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna did not work! It was on clearance I guess for a good reason. Don't waste your time or money.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. It is also important to know that you may not always see more “bars” when using it so you may not realize that it is always working to improve your signal. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We created a video documenting our performance testing which we would like you to view. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have.

      If you are looking for a bigger lift in your LTE signal we have a newer product called Reach Case that you may want to consider. Reach Case has an extendable antenna and gives you our best signal improvement to date - - up to a 3X stronger LTE signal. Reach Case is available at Best Buy stores and also online. Antenna79

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