Customer Ratings & Reviews

Unfortunately my refrigerator did not come with an ice maker which would have been the water line which this review is for. I elected not to have an ice maker as I do not use ice. Again, I am Extremely Satisfied with my Refrigerator and Freezer.

Good service, unfortunately there was not enough space.. and I have reinstall it in another place of the house by my self

I love the fridge itself, Ive been waiting to get the waterline since June. So far theyve canceled my last four appointments (at the last minute after I waited around from them all day every single time) This last time they said they would call to discuss our 5th attempt at an appointment....still waiting for that. Its now November...

2nd service call to reconnect the water line to our brand new refrigerator from best buy after they connected to wrong line first. Now say they cannot connect & said for us to call a plumber. Service from Best Buy Bastrop has been way below acceptable. Will never consider buying from them again.

I like the style, with the seing doors and freezer on bottom. Plenty of space for my food

It was great and then a few months later the ice machine quit working so i had to turn off the ice machine on my refridgerator.

I'm glad to have this new product to enjoy my refreshing ice and cold water from my new refrigerator!

Technitiants arrived on time however the job wasn't completed. A part according to them was missing. They should had put a little more effort to complete everything.

Best Buy did everything right. I just wished they would know who they are outsourcing their plumbing work. The day ice maker was needing to be connected. Company were very prompt, but seeing our situation as we had to need to drill through and hose connected to a water source. I was informed it would cost extra as the fees collected by Best Buy was not sufficient. I feel we were taken, for the situation we were in, after waiting almost 2 weeks and taking a day off to get this appointment.

Recieved the best care from the men that installed the water line for my refeigerator. They never complained about having to take the doors off to get my frig to fit through the doors to get it placed. Also did not bump or scratch anything in the process. They walked me through everything they had done and showed me everything from control buttons to the water line and we're it ran to and from. They were very nice came right on time and were very fast, professional, and efficient. Thank you for you amazing service!

The installers from Best Yet Installations were friendly, educational, fast, and great to work with. Alex and Zack were transparent on what they were installing and why. They also made sure that there were no leaks and the water dispenser was working properly, even offering a few tips and informing us on our servicing/warranty options.

Gave us the water line but told us they don't install the water line

The two men from Best Yet did an excellent job installing the new waterline for our new refrigerator. On time, cleaned up after themselves, were knowledgeable and helpful by explaining things better than the inshore people.

Bestbuy scheduled my refrigerator delivery and waterline installation on two different days. Why? Idk, as I didn't think anything of it, until Spencer from delivery had offered to install the waterline after they had placed my fridge in place. Thus cancelling the second unnecessary appointment for a waterline install. Thanks for killing two birds with one stone Spencer. Thus far, no issues.

I'm really not sure about the product. The store ordered it for me, it was delivered, but installer didn't use it. I now have on sitting on my counter trying to figure out what to do with it.

Had a lot of issues at first and had to order even more parts

Installer accidentally hooked it up to the hot water line, but they came back and fixed it the next day. Works great now.

The fridge installation was a breeze and the team has efficiently brought the fridge through the door and put it in place. Within minutes it was ready and plugged in. The team that installed the waterline was amazing. Their expertise and the solution to lay the water pipe from the sink water line to the fridge exceeded my expectations and I have been very happy with the outcome. Many thanks to such a skillful team.

They did a decent job and were very quick. Neither guy was very friendly and they didn't clean up the mess left from drilling into my floor. They just slid the fridge right over the sawdust.

Went well. He wasnt part of best buy so that was a plus given that my order was messed up.