Customer Ratings & Reviews

The ppl installing the fridge did a great job. They were able to also install the water line with no problem. They were very quick as well and careful not to damage the door way or fridge.

This TV is huge and everything is working so far, .

Did a great job getting defective fridge out and new one in and installed! Been working great since replaced! Arrived in window provided and everything went smoothly!

Great product. Lots of room inside, which has been sectioned off very smartly. Took us a good while to find just the right fridge. We found that at Best Buy!

This was the perfect answer to a small space in the kitchen in my new house. Counter depth and. The split doors solved every space issue I had.

Technician is very knowledgeable. He explained features about the fridge we buy. Aligned the refrigerator door so both doors are evenly in same height. Sometimes one door is lower than the other.

The gentlemen that delivered our new refrigerator were very professional and worked as a great team. Very nice. We love our new refrigerator thus far even though its just been over a week.

Delivery, haul away and install with set up was flawless and was completed in a very professional and timely manner. I had prepared my old fridge for this process and even moved it near my front door to facilitate removal when delivery crew arrived. I was called one hour before arrival and was very pleased with delivery reps communication and asking if they could arrive even sooner to complete the order. They arrived exactly as text indicated and were very quick and efficient. I'm very satisfied with the total install and haul away.

The installers were very quick and helpful. They were quick to show me the slight damage from the loading dock workers and immediately called the Best Buy rep to give me detailed instructions. Too bad the loaders weren't more careful, or my experience would've been fine. I thought the installers would've given me some instructions or showed me how exactly to set up the fridge, but they were trying to exit asap. In hind site, the current situation we're all in dictated just how long they wanted to stay, and I didn't blame them for leaving so quickly. In fact, I'm glad the installation went so quickly. Very professional and very patient.

Nothing but praise for the delivery. However, despite trying to communicate with Best Buy about the paint chip on the door - I attached a copy of a picture I took of it and requested help or assistance in resolving. I am afraid of future rusting. To date I have received no response from anyone from best Buy. Q1. Does Best Buy stand behind their product particularly when a customer presents the issue in a picture and requests help or assistance? While I would have recommended this refrigerator had Best Buy bothered to have responded, based on this I cannot. Carefully inspect your refrigerators.

Very pleased with the delivery and installation of our new convertible freezer/fridge. They called ahead of time to let me know they were on their way as well the overall installation was very professional.

Amazing fridge for our new home! The installation and service team were very helpful and professional

The delivery men installed my refrigerator without any issues. I am very satisfied

They came in, removed and installed my new refrigerator in less then 20 minutes and it took that long because they have a device that they silde under the fridge and over their necks to lift it up and over cabinets. They also took pics and verified that everything worked.

It originally came installed with two dents on the fridge door, but thanks to Best Buy's replacement policy, it was promptly replaced. I am extremely satisfied with how everything worked out and I am absolutely delighted with my new refrigerator. I thoroughly enjoy using it every day. The fridge smells clean and fresh, and I have noticed that it helps to prolong the freshness of vegetables and fruits. I particularly love the convenience of the two doors and the ice dispenser. There are so many features that I adore about this fridge; it's hard to list them all. Overall, I am truly thrilled with my new refrigerator.

This Kitchenaid refrigerator was a bit pricey but is pretty nice. The guy's that installed it were really on top of their game. They were quick and removed my front door to remove and replace the refrigerator. They were quick and were very careful with the new refrigerator and re installing the front door they also explained to us to expel 3 gallons of water from the dispenser and toss the ice bucket 3X before consuming ice from it. If I need another appliance installed I would hope to get these guy's for the job.

The two installers that came were effecient and prompt, id recommend the hook up for your regregirator, i didnt get the ice hook up but im eventually going to

The first LG Refrigerator was installed and tilted badly to the right looking from the front, it was replaced with an equal model, and the second refrigerator still tilts to the right. The two front leveling feet are intended to tilt the refrigerator towards the back so that the doors close automatically when opened 45°, they are not intended to tilt the unit right to left or viceversa. The floor is perfectly level so this a refrigerator manufacturing defect.

I have no problem with the installation. The installers were very professional. I don’t have any problems as of now the only thing my refrigerator had a dent on it and customer service was supposed to send me a gift card. I’ve been waiting for it for a month.

I'm reviewing my installation of my new Samsung Bespoke French 3 door refrigerator. Antony & helper made a perfect picture installation: removing old frig., unpack and unwrap new one, install new water hose, place into closure, change 3 front panels to dark charcoal glass and level front doors.