Customer Ratings & Reviews

Very professional installation and did it in quick time too.

This was part of my recent refrigerator installation, and everything worked great — no problems with the installation at all and it’s working well.

Quick install, no water leaks and the install guy was friendly

I had some issues with the first delivery, the delivery person called two hours ahead of the delivery window saying they had a cancellation if I could accept the delivery at that time. I could not accept it two hours early, I wasn't home. Then when the actual delivery window came and went I never got a call or my fridge. I called and was told he tried to deliver it one hour into the delivery window but I wasn't home - but I was. The driver never called or anything. Luckily enough I was able to reschedule for a week and a half later, which is along time with no refrigerator. The second attempt went as it should, driver was on time and delivery was smooth. A little rough but ultimately they came through.

The guy that installed my refrigerator was so professional. He had a checklist, took photos, asked me if I had any questions. The installation was done quickly and I watched him double check it. the only thing i found frustrating is that he didn't install the door shelves or drawers. I was able to do this but it was very confusing on how they went in.

The two installers for my new LG refrigerator were absolutely outstanding! Removing the old refrigerator and installing the new one was a complex job given our kitchen is on the second floor of our home. The installers were persistent, diligent, and focused on completing a quality job. Truly exceptional effort!

My refrigerators ice maker and water dispenser is not working at all. We also have to lift the drawer for it to close. Other than that, it’s a good fridge.

The installers that came out to my house were very helpful, and knowledgeable about the product. They were able to hook up the fridge to my water line, and (with my permission) even removed a piece of my trim that was sticking out a little too far. They explained the process of flushing the ice and water systems, how to change my water filter, and how long I would need to wait until the fridge was ready to use.

The installation was perfect. On time, they called in advance and they were in and out very quickly.

The delivery and installation of my refrigerator went very smoothly. Professional installers all the way! Called before arriving which made timing much easier. I would recommend Best Buy as a great place to purchase & receive quality appliances.

The delivery and installation of my new fridge was a complete success. The installers took their time bringing it into my house, installed it in a timely fashion, wiped it down and made sure that my kitchen was in same clean condition as they found it. TOP NOTCH SERVICE.

The delivery guy said the refrigerator door couldn't be switch to open in the other direction because I hadn't informed Best Buy when making the purchase. So I skipped that option and have adjusted to the new orientation, which is fine.

Perfect in size and fit for area provided. Works great.

Great service from Geek Squad as always. Explained functions during set-up.

The gents that installed my fridge were absolutely wonderful and professional. They were friendly and were very careful not to damage my flooring. They walked me through EVERYTHING on my fridge to make sure I understood the features and even went so far as to show me and point to each item. Walked me through how to change the water filter and even gave me pointers on how to safely protect my floors if and when I wanted to clean underneath it.

Expert installation crew to install my new refrigerator. The installers did an excellent job in a very short period of time and did not create a mess in my kitchen. They were very courteous, professional and knowledgeable,

Professional staff. Easy to work with. My install did not require any water hookups so was very quick.

We had a flawless install of our new refrigerator. The water supply line was connected properly and I have been enjoying my automatically filled water pitcher and ice ever since!

Has been working very well. Easy installation process.

The Best Buy crew was terrific. They delivered the refrigerator in the box, as we requested, were careful bringing the unit into the house and installed it perfectly in a short amount of time. Truly appreciate the professionalism and focus on great customer service.