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Customer Ratings & Reviews

Your price for this item is $1,699.00

Customer reviews

Rating 4.3 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the T/9X's sound quality, describing it as excellent and providing a movie theater-like experience with deep sound. The bass is also well-received, with users finding it super responsive and tight. Some customers find the power of the T/9X to be a little too much for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product sounds good Very good product sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound great product love the sound that the rel t9 produces

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    T9/x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and tight bass. I have setup for home theater and hits the lows and highs perfect. Dual t9’s is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T9x has taken my B&W 702s to thr next level. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sub for the $. I have been using the REL for about 3 months and it is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great sub, too much bass for me,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, I have to set it at ~20% of volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REL T9x Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing. Best Buy delivery was quick and package was well wrapped. Was an open box item but was in pristine condition, just as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great rel sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great sub i have it set up for 2 channel audio. very pleased with its performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either it is movie or songs thisbhas added best experience. Excellent performance with the best cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    REL SUB IS TRASH DO NOT BUY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy Geek Squad with my hime theater purchase. They set it up for me "professionally installed".. within a week the sub blew the seal around the speaker. It seperated completely and just sounded like horrible loud rattles.. I called and it took a coupke of weeks to get them to replace it. Once again "professionally installed " and it lasted 2 days.. so again I called and had it replaced for the exact same problem. They told me it must be a bad system and replaced the head to the system which is a top of the line Marantz system... as well as the subwoofer, and once again "professionally installed it" and now once again, two movies later its rattling and chattering and sounds terrible.. if I could give it zero stars I would.. its now been numerous REL subs and the exact same problem with all of them. The speaker comes apart from the foam seal and chatters terribly.. cant even use my theater that cost me over $14,000 to build. What a worthless pile of trash the REL sub is. I spent 1500.00 for it and its absolutely WORTHLESS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed in Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a month it’s still not working, supposedly waiting for a part. My emails are not answered, not very happy with the customer service after spending $$$ with Best Buy. Cannot recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sub cone not sealed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning my second sub in less than a few months. The cones weren’t sealed. I’d turn them on and hear a rattle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 different ones purchased and all 3 stop working day 2...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top shelf SUB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sub woofer is everything I was hoping for. It amplifies the low frequencies while disappearing. Other Subs I have tried and too over powering and ruin the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great little sub that ohhcjes far above its specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one t9/x and it trally ohnxhes far anove it s specs. Tight clean bass added via both directly from the main LR speakers and via LFE outputs. Recommended. Thniing if adding snother of even a karher REL sub

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAILED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Rel t9 subwoofer it only lasted three years, they did not fix it for me or get it replaced. Even with extended warranty. It was sent to Rel acoustics and they said it was the amplifier that failed. They did nothing to fix it or replace it.

    No, I would not recommend this to a friend
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