Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 184 reviews
(184 customer reviews)to a friend
Rated 1 out of 5 stars
Worst service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They provided horrible service, and the worst part the store manager did not want to do anything about the situation, they left me without a car for two days and they could not fix my vehicle HORRIBLE EXPERIENCE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Was tossed from store to store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. Took 7 weeks and was tossed from store to store. Finally the installation was not done and I did not get my full refund. Still fighting for the rest of the money
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It’s always frustrating when an install for a remote start or security system doesn’t go as planned, and we understand this issue still isn't completely resolved. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was knowledgeable and helpful but others were absolutely terrible. Would not recommend store and customer service to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Compustar remote start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer is having difficulty with the install to work properly. Taking it back for a third time to see if he can get it right
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Getting remote start installed in a vehicle should be exciting, especially during the cold winter months. I’m disheartened to hear that the process isn’t going as smoothly as we would like and apologize for any inconvenience you’ve faced. I would advise to continue working with the installers and leadership team at your local Best Buy were service was first completed as they should be best equipped to assist with any issues that arise with installation.