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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 454 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Resident Evil 4 Steelbook's attractive design and high-quality construction. Many praise the steelbook's artwork and the overall quality of the case. Positive feedback also extends to the game itself, with many describing it as awesome and a great remake. A few customers noted some concerns about the color vibrancy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 454 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Survival horror Remake done right!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resident Evil 4 remake is a stunning reimagining of one of the most influential games of all time. It preserves the essence of the original game, while introducing modernized gameplay, a reimagined storyline, and vividly detailed graphics. It is a must-play for fans of the series and newcomers alike. The game follows Leon S. Kennedy, a former cop who survived the Raccoon City incident six years ago, as he is sent to rescue the kidnapped daughter of the US president. He tracks her to a secluded European village, where he encounters a cult of villagers infected by a parasite called Las Plagas. Leon must fight his way through hordes of enemies, solve puzzles, and uncover the secrets behind the cult and its leader, Osmund Saddler. The gameplay is a perfect blend of action and horror, with tense combat scenarios, dynamic shooting mechanics, that are brought to life with the Immersive dual sense features. The game allows you to move and aim at the same time, unlike the original game, which gives you more freedom and control over your actions. You can also upgrade your weapons, buy items from a mysterious merchant, and use various environmental objects to your advantage. The graphics are stunning, with realistic lighting, shadows, and textures with 3d audio that bring the village and its surroundings to life. The character models are also impressive, with detailed facial expressions and animations that convey their emotions and personalities. The game also features new cutscenes and dialogue that flesh out the story and characters more than before. The game is not without its flaws, however. Some of the puzzles are too easy or repetitive, The game also suffers from some technical issues, such as occasional frame drops, glitches, and crashes. These are minor issues, however, that do not detract from the overall experience. Resident Evil 4 remake is a masterpiece of survival horror that deserves to be played by everyone who loves video games. It is a faithful homage to the original game, while also being a fresh and exciting experience on its own. It is one of the best games of 2023, and a testament to Capcom’s ability to reinvent its classic franchises. Rating: 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Steelbook

    Rated 5 out of 5 stars

    A good steelbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this steel book on the release day but received it late because of Bestbuy backchannels, but it was no biggie since it was just a steel book. I got it on April 7th and loved the design. Not sure if there are still more, but highly recommend it if you love steel books.

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    Steelbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today, you can go in store and order the steelbook to have it shipped for $9.99. For some reason you cant on the app but if you go in store and they input the sku number, then they can. Got one today for myself. Just a tip for those who missed the preorder window.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    RE 4 Steelbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice steel book, it could’ve been better. The color of it looks faded, unless that’s what they were going for.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Cool Steel Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a pretty cool steelbook case for one of the best games of 2023. The case was free as a BestBuy preorder exclusive so don't expect to find it at GameStop unless someone trades it in. As far as I know there is only one other steelbook case/design and its only available through the pricey Collector's Edition. It came perfect, no scratches, dents, or dings. Overall I love it and the game and i would absolutely recommend it if you can get your hands on one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality

    Rated 5 out of 5 stars

    Best Resident Evil Steel Book Yet Of 2023!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome artwork and well-made steel book. Definitely a good addition to the collection!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Great pre order bonus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my pre order of the game. The colors are a little dull but it's good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition. Beautiful artwork. I don't even want to open it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    RE4 Remake Gets A Steelbook For Pre-Orders

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Steelbook! Very dark, has artwork inside as well wrapped around outside. Arrived undamaged in a box with some padding. No embossing, matte finish. Not sure if you can purchase, I read some people are purchasing it in-store, just give representative sku.

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    so worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Steelbook came with pre-order exclusively Thru BestBuy. this is your best option if you don’t wanna spend so much money on the collectors edition just to get one of these, is doing it through Best Buy, home of the Steelbook.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome preorder bonus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bonus for preordering with Best Buy! I love the steel cases because they’re extra protective but also look really nice. I collect physical copies so these just give it that extra special look

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice artwork

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this with the purchase of the game. I have the one for village as well, so I guess I’ll start collecting these. Artwork is nice

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fame is great, it follows the original copy pretty well. The game is scary, thrilling and fun, i finished it ince and i will be playing it again soon to collect all the trophies!

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    So Lucky!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe we were able to order this. My boyfriend was disappointed he didn’t get it with his game at GameStop but thankfull Best Buy let me buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    Got Steelbook for only $10.00

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for allowing me to just order the Steelbook for $10.00 I didn't get the game yet. I just had it delivered today still sealed in plastic..thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    Beautiful RE4 SteelCase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say but this is reason why I pre ordered at best buy what can I say I'm a sucker for a good steel case! And this one is great!

    I would recommend this to a friend
  • Pros mentioned:
    Remake

    Rated 5 out of 5 stars

    Re4 Remake

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect remake of the original. 1 of the few games i played multiple times. Kudos

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    Nice steel book case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking steel book case. Came free with my game preorder. Is a nice collectible item any RE fan would enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Decent, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors don't quite match the promo. It's more muted an desaturated. Still better than the regular packaging, I guess.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big fan of steelbooks so i had to pre order. Very beautiful steelbook from one of the best resident evil games

    I would recommend this to a friend
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