The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
Rated 4 out of 5 stars
Impressive but stopped working after a year
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the iPad Pro 11" M4 about a year ago. From the start, I was impressed: it’s incredibly thin and light. The first year of use was excellent, and paired with the Apple Pencil Pro, it really was what I was expecting.
Unfortunately, this week the device turned off and hasn’t powered back on since. After such a strong experience for a year, this was disappointing and unexpected, given the price and Apple’s reputation for reliability.
While I loved the performance and design, I can’t ignore that the device failed after only a year. That definitely affects my overall impression.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not happy with restocking fee
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the projector and while it works well I didn’t like the resolution so I returned the next day. I didn’t know that I would have to pay for restocking fee. :-(
Amazon doesn’t have such restocking fee when return. This is a big differentiating factor.
There should be restocking fee for those customers who constantly purchased and returned not to regular customer.
I would recommend this to a friend
Rated 1 out of 5 stars
Nightmare
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nightmare. At the store they could only give me a store gift card as refund telling me to contact the customer service. The customer service, after 5 calls and 6 chats told me that the only way to get refunded to my original payment method is to go to the store. As today, I still could not get my money back.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Love the Fold!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone and love the fold and the big screen aspect. This version was just not enough memory for me and I needed to upgrade to more memory. Otherwise I love it.
I would recommend this to a friend
Rated 3 out of 5 stars
Poor battery
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice phone but not enough to make it til the end of the day.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It’s okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not that big poles wreak needs better everything ………….
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad Service
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Band did not fit, I tried to exchange, they charged a restock and wouldn’t honor original price of watch for the same one with a bigger band, tried to charge me $200 more. Service in store was terrible, I returned and went to Apple Store to buy.
I would recommend this to a friend
Rated 5 out of 5 stars
MY BOYFRIEND LOVES IS NEW PHONE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is amazing I love it. I’m obsessed I love
I would recommend this to a friend
Rated 5 out of 5 stars
AppleCare+
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Monthly AppleCare+ (up to 24 months) offers exceptional value with extended support and coverage. It protects against accidental damage, includes expert assistance, and ensures quick, high-quality repairs. The monthly payment option is convenient and budget friendly.
I would recommend this to a friend
Rated 5 out of 5 stars
The best phone of 2025
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is honestly everything I could want out of an Android phone, but I still do not think the price is justified for my personal usage. Aside from that, the phone is overall excellent, and feels like a premium device.
I would recommend this to a friend
Rated 1 out of 5 stars
AWFUL LOWEND Android
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been an iPhone user for years and decided to try a low end android before I spent $1000 on one and boy am I glad I did. The restocking option is a joke when they sell crap like this. Awful phone don’t get it. Didn’t even have 5G
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned the first one, as the camera was malfunctioning. But the second one has been perfect! Love that it still has pen functionality. Unfortunate that the models after this lost a lot of that functionality.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
picking up a phone from Best Buy is the easiest thing that I have ever done in my life and it’s so convenient for me. So Thanks for making life easy
I would recommend this to a friend
Rated 5 out of 5 stars
Astonished
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered online and damaged pies coming from Best Buy, So that is not my Fault. If the item is comes Faulty. When I went to Best Buy for return they charge 15% Restocking Fees which is $240.00. Also they are saying contact to @Canon, I asked them why I am contact to Canon if I bought an item from Best Buy. Bogus customer service ever received from Best Buy.!!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Iwatch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2nd iwatch.
First one lasted almost 6 years, and the only reason i bought a new is it fell and shattered the screen completely. Both purchased from best buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Sony FX30
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product just bad timing in purchase, if you have the money you won’t regret it.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT CUSTOMER SERVICE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great attention and customer service. The dedication to fulfill the customers concern
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good and Quality customer service
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service I trus all electronics better than other store is a number one I’ve been using for almost 6 years. My choice.
I would recommend this to a friend
Rated 5 out of 5 stars
Best for buying officially discontinued tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I was looking for and no ona else had it