Customer Ratings & Reviews
- Model:
- 4AW1SZ-0EN0
- SKU:
- 6402167
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Retrofit Alarm Kit as easy to use and install, with many praising its straightforward setup and compatibility with existing wired systems. The simple installation process is frequently highlighted, along with the ability to integrate older sensors. Users found the instructions clear and helpful, leading to a smooth installation experience. Overall, the product's ease of use and compatibility with pre-existing equipment are major selling points.
This summary was generated by AI based on customer reviews.
Use and ditch alarm co.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice the price of Amazon listing but avail today.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent addition to ring. I love ring security system and I was not keen on having several ring contact sensors and with retrofit, I am able to connect everything. One concern is "how Long those batteries will last". Ring is charging lot of money though. Similar non-ring products are half or 1/3 the price, but they don't integrate with ring
I would recommend this to a friend- Pros mentioned:Ease of use
Ring security
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with the product.....easy to install and works great
I would recommend this to a friend Home connecting
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great way to connect your whole home.
I would recommend this to a friendCheapest way to buy a Ring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This retrofit allowed my existing alarm system to work with ring. No need to buy a bunch of wireless connections. Just needs the motion detector
I would recommend this to a friendGood Device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paired this with a ring starter pack and used it to enable our existing sensors to function and save the money from buying extra sensors. My only drawback is complexity of installation.
I would recommend this to a friendConnect old wired alarm to Ring system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retrofit kit requires some knowledge of how a wired alarm works and specifics of its wiring so not for total n00bs but can be figured out with some research and careful effort.
I would recommend this to a friendBe advised- only for use with wired sensors.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good I guess but Best Buy had no idea what they were talking about with these. I’m glad I was able to rerun mine in time. These are meant to work with existing contact sensors that are WIRED. C’mon Best Buy!
No, I would not recommend this to a friendGood for legacy system integration
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows for integration of my old alarm system contacts. Only has eight zones. Wish there were more. I guess i can buy another one.
I would recommend this to a friendRing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for pre wired homes. It safe lots of efforts in setting up your ring security system.
I would recommend this to a friendHome Security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing that my family is protected. Clear picture quality and alarm system
I would recommend this to a friend- Pros mentioned:Compatibility
Convert system
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This retrofit base allowed us to use our existing window/door contacts. We chose to have a ring installer complete the wiring between the old box and this unit.
I would recommend this to a friend Best purchase st best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase value at bedt buy! Absolutely love it!
I would recommend this to a friendGeek squad bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet installed...multiple appointments never showed up and not installed
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Itemgoodbutgeeksquad,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring RetroFit Alarm Kit right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding the Ring RetroFit Alarm Kit. We are eager to turn around your experience!
Thank you, Jamila with Ring.
Faulty retrofit kit needed to be replaced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased and installed the retrofit kit when it first came out. We have had quite a few false alarms, and Ring blamed our sensors that worked fine in the old system. They all were fine when tested with a multimeter. I ended up having the retrofit kit replaced and we have not experienced any false alarms with the new one. If you are having issues, it may be the retrofit kit or bad wired sensors. You can find replacement wired sensors online, you just need to know what type you have. Mine are recessed in the window sash/frames, and door frames so I would much rather keep those vs having the ugly bulky wireless sensors installed. Another downside is you cannot use existing motion sensors or smoke alarms with the retrofit kit as they're not compatible. If you run power separately to the motion sensors, you can use them in the retrofit kit. I decided not to. For what this is, it is definitely overpriced. It is battery powered.
I would recommend this to a friendBrand response from Ring
Posted .Hello David,
Thank you for taking the time to share your Ring Alarm Retrofit Kit experience with us directly. We appreciate it. We are pleased to read that a replacement Retrofit Kit resolved the false alarm issue you were experiencing. Your Ring Alarm Base Station will need to be connected to the internet via wifi or ethernet, and cannot be on cellular backup during the Retrofit Alarm Kit installation. Rest assured, we are here to provide you with some more information regarding the existing sensors limitations.
To see if the Ring Retrofit Alarm Kit will work with the contact sensor zones wired to your alarm panel, you’ll need to verify the resistance on your zones. Check your alarm panel and documentation to confirm compatibility.
The Ring Retrofit Alarm Kit design supports a maximum resistance of up to 5200 ohms under all conditions of temperature, battery, etc., with or without end of line resistors. This is intended to tolerate 4.7K, 1K or 2K end of line resistors commonly found in wired systems. You can wire up to 8 zones with one Retrofit Alarm Kit. If you have more than 8 zones, you can add additional Retrofit Alarm Kit devices to the same Ring Alarm. Here is a helpful article that elaborates on this: https://support.ring.com/hc/en-us/articles/360036012151-Ring-Retrofit-Alarm-Kit-Installation-Instructions.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Jamila with Ring
