Customer Ratings & Reviews
- Model:
- 5LD1S8-BEN0
- SKU:
- 6322652
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Smart Lighting Steplight for its brightness, motion sensor, and easy installation. They appreciate how bright the lights are and how they automatically turn on when motion is detected. Customers also find the steplights easy to set up and visually appealing. However, some customers have expressed concerns about the battery life of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Brightness
Needed a stairway light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light. Will eventually need to buy interface module to interface it to our home control system.
I would recommend this to a friend - Cons mentioned:Battery life
Good concept. Cheaply built product.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idea was great. But the quality of product is questionable. I purchased four of these and one of them is broken completely. The product itself is not expensive, but the cost of ownership is quite high if you factor in the cost of batteries, which last about 4 to 6 months.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi
Thank you for taking the time to share your experience with us. We understand that one of your Ring Smart Steplights arrived and was broken. As a consumer, we know you expect to receive a brand-new working device. It is vital that your device arrive in optimal condition, in order for it to perform at its highest standard.
At Ring, we understand you have many choices when it comes to your home security. If BestBuy has not resolved this concern for you, please reach out to us at [email protected]. We appreciate that you have chosen Ring to secure your home and look forward to providing you a solution so that you have a device you can rely on.
All the Best,
Danielle from Ring
[email protected]
Long lasting battery in all weather conditions
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a few of these and months later in the Pacific Northwest weather and it's still going strong!
I would recommend this to a friend- Pros mentioned:Brightness
Great motion light!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little light…and always handy in the wood storage area behind my OD fireplace…bright too!
I would recommend this to a friend - Pros mentioned:Brightness
Very convenient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want another and path lights as this is an awesome light I mounted on my front steps (deck). Greta buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well still working on some product lights when you walk up to it awesome product.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring wireless step light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product work very good, with no issue. Easy to install
I would recommend this to a friend - Pros mentioned:Brightness
Ring smart light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring smart lighting is just what my stairs needed to give me just the amount of light for dark steps.
I would recommend this to a friend - Pros mentioned:Ease of use
Best invention
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are easy to install and perfect for pantry to hall way to outside deck. Great and cheap.
I would recommend this to a friend - Pros mentioned:Brightness
Smart light
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to light up some dark steps at our home.
I would recommend this to a friend - Pros mentioned:Brightness
Works great.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright enough and good looking. Another great add on to my ring system.
I would recommend this to a friend Great add on light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring step light is a great addition to the ring smart lights system. The light can be activated by as well as activate any other lights or cameras on the system. It has a good brightness level and points downward towards the ground. Very excellent build quality and battery life.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I have and i plan to get two more. Thanks
I would recommend this to a friend - Cons mentioned:Size
To bulky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these to go with our ring security system for our stairs. We found them to be bulky and unappealing.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Ra13,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance
Ring Steplights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. Steplights are compact motion-sensing smart lights that are perfect for illuminating stairways, decks, and other walkways. They're also battery-powered for easy no-wiring installation.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Antonio from Ring
Good Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little steplight, perfect for by my front door.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, They look good. Effective! Recommend!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will order more for all my steps. I wish the came in brown
I would recommend this to a friendNo battery?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not come up with a battery. You have to purchase three batteries to make it work.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello User,
Thank you for leaving a review on the Ring Smartlight Steplight. We love knowing what products/features our Ring community members would like to see considered. Thank you for taking the time to share your feedback with us.
After reading your review, it seems like you would like for batteries to be included in your purchase. We greatly appreciate your feedback and welcome you to share your request on our community support board. We would love to hear your feedback on how we might improve this experience for you, and kindly ask for your feedback to be directed to our Ring Community page on Ring.com: https://community.ring.com/.
Thank you, Jamila, with Ring
Zero
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s waste of money, you can’t do much with the this item
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Won001,
Thank you for leaving a review. It is important that the features available to you on your Ring Solar Steplight meet your needs and expectations. We do appreciate that you have placed value in owning a Ring product for your home security.
Ring Steplights are part of the Smart Lights line of products that strengthen your Ring of Security while illuminating your home and property. Steplights are compact motion-sensing smart lights that are perfect for illuminating stairways, decks, and other walkways. They’re also battery-powered for easy no-wiring installation. For added control, Ring Steplights products work with select Alexa-enabled devices. You can turn on and off lights or groups of lights, use Steplights as Alexa Routines triggers, and adjust settings like brightness, and manage alerts. Here is a helpful support article that elaborates on this device and it’s features and settings: https://support.ring.com/hc/en-us/articles/360024321911-Steplights-Information.
If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.
Thank you, Jamila with Ring.
- Cons mentioned:Battery life
I needed it to work, but it just didn't!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these to solve a problem of dark steps inside our home. I really wanted them to work, as I've found nothing else. So I tried for a couple of weeks, to no avail (and I'm a techie!). Unfortunately, I'm having to return them. Sure, the light could be brighter and yes, the batteries wore down to 50% after only 2 weeks, but my biggest problem with them is the motion detection. The website and product packaging claims it can detect motion up to 15 ft. I got the bridge, set up the app and devices and it worked for everything except motion detection. Whether I set the motion sensitivity to Lo, Med or High (or any of the 5 custom levels), it would not detect any motion until I got 2 feet away from the light. Changing the motion sensitivity did nothing. I tried everything - mounting it higher, lower, at 90 degrees, upside down, in a large area, resetting it, and finally calling their tech support. What a horrible experience with their tech support - they had to put me on hold while they "read" about the feature. I knew much more about their device, after messing with it for 2 weeks, than their tech support did! I thought it might just be a faulty device, but I got two of them (a week apart) and neither would detect any motion outside of 2 feet. That is useless, as the person is already in the area and it's dark, so it defeats the purpose. So disappointed in this Ring product, as I really have liked their Doorbell. Like others have said, they probably rushed the design and skipped QC steps. If you need this device to detect motion more than 2 feet away and turn on the light - you'll need to look elsewhere.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Bob28,
Ring knows the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
Ring Steplights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. Steplights are compact motion-sensing smart lights that are perfect for illuminating stairways, decks, and other walkways. This article will help you keep your Ring Steplights working their best: https://support.ring.com/hc/en-us/articles/360025534752-Troubleshooting-Guide-for-Ring-Smart-Lights-Steplights.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring