Customers regard the SYN Max Air Wireless Gaming Headset's sound quality and comfort as its strongest features, with many praising the excellent audio and comfortable fit for extended use. However, some users experienced issues with the connection stability and charging dock, while others found the volume control to be problematic. The headset's wireless capabilities and battery life also received positive feedback, although some felt the price point was too high. Overall, opinions are mixed, highlighting both the strengths and weaknesses of the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 153 reviews
Pros mentioned:
Bluetooth
Rated 4 out of 5 stars
Awesome Bluetooth
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product, love how it is able to bluetooth to my pc and phone simultaneously. Only downside is after a couple months I have to position the headset a certain way so the docking station charger will work, but still had the option to plug-in to charge.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Charging
Rated 2 out of 5 stars
They sound great but...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sound great but the charging stand is trash. Does not charge well at all. Half the time you have to unplug and plug back in the usb-c just to get the lights to come on
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hi and thanks for choosing our brand. We are sorry that you are having issues with the charging stand. We recommend connecting both cables to the charging base and the PC to ensure a constant supply with power for the headset to charge properly. Please also note that you can always reach out support using the contact form on our official website in case you feel that something isn't right about one of our products.
Brand response from ROCCAT Support
Posted .
Hi and thanks for choosing our brand. We are sorry that you are having issues with the charging stand. We recommend connecting both cables to the charging base and the PC to ensure a constant supply with power for the headset to charge properly. Please also note that you can always reach out support using the contact form on our official website in case you feel that something isn't right about one of our products.
Cons mentioned:
Volume control
Rated 4 out of 5 stars
I love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are really good, works perfect, and can play or listen music and have a good latency response the only problem is with the volume wheel, u have to configure that manually
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Lag on key strokes?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds great. But my issue it interferes with my steele series keyboard. So went back to logitech g935 to see if i get the same thing and I don't. My issue is when i side straff or i just want to stop moving there is a lag on the keys only when i use this headset. They need to fix this issue.
No, I would not recommend this to a friend
Brand response from ROCCAT Support
Posted .
Hi Moxie, thanks for reaching out. If you seem to be having issues when using one of our devices, kindly reach out to our support team using the contact form on our official support website. This way we can both ensure that the issue is being looked into and that we find a solution that works for you.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Headset Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality headset, feels comfortable, works excellent, mic quality is extremely good as well for PC. Easy to connect to your PC as well.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Awesome Headset for Gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was using the momentum 4 as a daily headset and these have close to the quality of sound for the multiuse that i use them for Gaming and regular pc use and just had to get the audio calibrated through software how i like and the are excellent and even the bluetooth audio works at the same time as the wireless dock audio which i find hard to find even 250- 300 dollar headphones have trouble with only thing is it doesnt have anc and has about same if not better quality on build than the momentum 4
I would recommend this to a friend
Cons mentioned:
Price
Rated 1 out of 5 stars
Not worth it cheaply made of plastic
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poorly made of plastic this headphone will not last it will break with time avoid buying it not worth the money
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hi Ali, thank you for choosing one of our products. We are very sorry for the poor experience you've had. Please note that whenever you are facing an issue with one of our products, we invite you to reach out to our support team using the contact form on Turtle Beach's official website. Our team is dedicated to finding a solution for you.
Brand response from ROCCAT Support
Posted .
Hi Ali, thank you for choosing one of our products. We are very sorry for the poor experience you've had. Please note that whenever you are facing an issue with one of our products, we invite you to reach out to our support team using the contact form on Turtle Beach's official website. Our team is dedicated to finding a solution for you.
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am hearing impaired and although quality is wonderful, they are dependent on the volume of item they are synced with for max volume. That doesn't always work for me.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones sound awesome. I can hear sounds that before i couldn't hear, at lower priced headsets. The earcups are comfortable and don't feel stiff or too stuffy.
I would recommend this to a friend
Cons mentioned:
Volume control
Rated 3 out of 5 stars
Dont buy for PS5 unless you have a PC
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the volume turned up all the way on PS5 as well as the headset and it was still too low. You cannot make adjustments on anything unless you have a PC and swarm app.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Decent when mic wants to work
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent when the mic wants to work, overall good sound quality though
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great headset
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones they have the best directional audio out of any headphones I have ever owned, only reason I’m not giving 5 stars is because the power on and off feedback sounds are too loud
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 5 out of 5 stars
SYN MAX AIR
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really Great Quality, Wish It Would Stay Connected More Often...
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Headphones
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Robust sound and easy to set up. Comfortable fitting headphones
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Nice headphones for the sale
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good sound quality and very comfortable and stylish.
I would recommend this to a friend
Cons mentioned:
Volume control
Rated 3 out of 5 stars
Debatable unit your choice if you want to buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You said it headset depends on the user you got bad hearing it's perfect but other than that it's hard to adjust the volume on it
No, I would not recommend this to a friend
Brand response from ROCCAT Support
Posted .
Hi Danny, thanks for choosing ROCCAT. The Syn Max Air's volume can be adjusted using the wheel on the left ear cup. If this isn't working properly, please get in touch with our support team so we can find a solution that works for you. You can reach us using the contact form on our official support website and we're always happy to help!
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Headseat from roccat
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome sound comfortable ear cuffs build quality is good
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Nice gaming wireless headset
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this headset!! Worth it if you can catch it on a sale. The dock is a little difficult to get it to sit on correctly to charge but comes with a usb charging cable that work just fine. Can also use them while pulgged in with the usb as they are charging. Love them and i will have them sometimes on for 8hrs.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Head phones
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good and comptable head phones , sounds really nice .At a good price.
I would recommend this to a friend
Rated 2 out of 5 stars
seek other options
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I stepped out of my comfort zone to try something new with a company I wasn’t familiar with, and truly was disappointed, the headset itself has mediocre quality, and your standards become lowered when using the Bluetooth feature. when checking out, I was even slightly discouraged to purchase the headset and was reminded of the 90 day return policy, I’m definitely glad that I’m going to be able to return this headset because after 48 hours of purchase, I couldn’t bear to do more than three hours of gaming. The best part about this headset would be the charging dock that comes with it, and the fact that it lights up, but someone who’s never had issues with headsets fitting their head, I could barely turn my head 90° without it falling off let alone, noise, cancellation
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hi Leon, thanks for choosing ROCCAT. We are very sorry you are not satisfied with our product. Please note that when having issues with our products you are always welcome to reach out to our support team. We are happy to help and to assist in finding a solution for you. Our support team can be reached via the contact form on our official website.
Brand response from ROCCAT Support
Posted .
Hi Leon, thanks for choosing ROCCAT. We are very sorry you are not satisfied with our product. Please note that when having issues with our products you are always welcome to reach out to our support team. We are happy to help and to assist in finding a solution for you. Our support team can be reached via the contact form on our official website.