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Customer reviews

Rating 4.7 out of 5 stars with 957 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 957 reviews
  • Rated 5 out of 5 stars

    Roku is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Roku and the service I received at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions to follow, quick setup! I would recommend getting this model over cheaper ones. Easy rechargeable remote eliminates batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this unit, purchased to go in my medial room, love that it has a form of dolby atmos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to replace our older Roku Ultra because of the bluetooth feature. So far, so good. Our Wonderboom 4 speakers work well with it except the speaker volume control is separate from the TV controls I don't yet know if that's a Roku, TV or Bluetooth speaker issue but it's annoying in the fact that the speaker volume has to be turned way up to match the volume without using them. The speaker volume actually works better on a different device and TV. Other than that, it's an improvement over the older Ultra, especially in how it handles the cache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultimate purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Techie, and was a little Leary about setting this up by myself. However the Roku was extremely easy to set up and has worked really well. I’m glad that I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, buying another for my other TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 version of this product has a much improved voice remote. Everything runs sharp, clear and has a lot of viewing options. I’m about ready to cut the cable and this appears to be the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume too low.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low. Went into settings and set it to high, but I still have to turn the volume up more than usual.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, Mark. We appreciate your feedback and are sorry you're having trouble with your device's sound. If this happens when you watch content on the channels, try opening and watching the content by pressing the Star button on the remote; you can see the option " sound settings."

      Also, you can follow this FAQ to adjust the device's sound settings: https://support.roku.com/en-ca/article/360011704154. Need help? Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Love ut!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this we have access to a lot of Apps. We dropped cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device out there!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best streaming box out there. Love the Quality and the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice updated unit,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice updated unit, faster with more video options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound System Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Express 4K when I upgraded my TV and match my relatively new sound system. Accidently pressed "find remote" when initially setting up and could not get rid of the error message until the remote was fully charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review your item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first and I’m happy to have the opportunity to cancel my cable channels. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now purchased 3 of the Ultra units and a couple of the lower end Roku streaming devices for my TVs in 2 different homes. The features of the Roku are much better than the competitor's products in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about the unit over the stick , speed isn't that much better and the picture may be a little better but nothing that great

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Stealth, thanks for sharing your experience with us. As a quick tip, please ensure your Roku device runs the latest software version. The newest version will help you achieve optimal performance with the latest features. To check, press Home>Settings>System>Software Update>Check Now to check for updates manually. If there is anything that we can assist you with down the road, please don't hesitate to reach out at http://support.roku.com/contactus. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    My Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with unit , streaming at 720 pixels, tried 1020 p and had buffering other than that no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this box.The picture is very clear. It was un upgrade from a smaller Roku and i am more than pleased with my box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Version of Roku Ultra is superior.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat streaming device! The new remote is rechargeable! This is my 6th Roku purchase, which range from the portable, stick, and three Ultra units supporting the TV's in our home. The price is comparable to other streaming support devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment we have made in a long time. Didn't realize streaming could be this easy. Lots of free movies and series to watch whenever we want. So glad we finally made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent buy. The picture clarity is great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned just about every model Roku. While I like the battery remote better the unit itself seems a bit slow and clunky at times. Not sure why but I bought 2 of these and their both that way. Still good and works fine.

    I would recommend this to a friend
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