Customer Ratings & Reviews
- Model:
- 4850R
- SKU:
- 10145355
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Quicker Apps than my TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough this because my TV was sluggish. (Even my 2025). Apps fly!
I would recommend this to a friendI would give it 5 stars if it wasn't for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars if it wasn't for the price. It's fast and more responsive compared to my roku tv.
I would recommend this to a friendBest roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the best. Don't let anyone talk you into a cheaper one.
I would recommend this to a friendBest Buy CS terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROKU unit works fine, as expected, but the customer service at Best Buy is terrible. The offer for "2 months free Apple+" has been impossible to access. No code provided by Best Buy; no Customer Service connection online or on phone. So they offered an enticement that is unavailable; no remedy to fix it. Very unhappy about that.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon and appreciate your support. Happy Streaming!
Elmer, Roku Customer Advocate
Bye Bye Cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have got this a long time ago. We save $130.00 a month from dropping cable and we didn't even have Showtime or HBO.
I would recommend this to a friendroku rules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all I did was powe it up go to the websight and signed in and was ableto use on my trip top St. Louis Mo.
I would recommend this to a friendExcellent Roku device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Roku devices. This one is by far the most superior of all mainly due to the processor it uses.
I would recommend this to a friendRoku review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a Father’s Day gift…. Roku never disappoints!
I would recommend this to a friendLOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this daily! Love the options for quick clicking. My 2 year-old can turn on Disney instantly and I love that it is easily accessible.
I would recommend this to a friendGood quality and fast GUI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device because it's one of only two devices that allow me to watch the Formula 1 app in 4k resolution
I would recommend this to a friendMy Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution on my TV. Easy to cast videos from my phone
I would recommend this to a friendDisappointed in the inconsistent performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with Roku products. This purchase is the exception. Every once in a while, the unit stops working: I can hear the sound, but the screen is blank. I know that it’s this new Roku, because the same channels and apps work through the TV itself and through my other Roku product. I’m very disappointed that I have to periodically leave the Roku to use the smart TVs functions. It’s a pain in the neck.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello there, thanks for being a Roku fan. We're sorry to hear your experience with the device. No worries! We are here to help. Check out this article to serve as a guide on troubleshooting the device: https://support.roku.com/article/208755458. If the issue persists, don't hesitate to contact us at suppot.roku.com/contactus. We will be happy to assist you. We hope you get back to streaming soon. Happy Streaming! Bernie, Roku Customer Advocate
Great Product, need lower price compete w/ amazon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to keep the discounted price on this device active all the time to compete with Amazon.
I would recommend this to a friendNew Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used Roku for many years now and we enjoy the programming.
I would recommend this to a friendRoku Ultra
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use the only issue that I experience is I have to reset the Roku box to repair the remote to the box. TheTV stays paired but the Roku box needs the power cord unplugged and plugged back in to be remotely controlled ! ???
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Dan, we understand you're having trouble with your Roku remote. Sometimes, Roku remotes can unpair from their devices due to power issues, Wi-Fi problems, or random glitches. First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. Additionally, ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. You can refer to this link to learn more at https://support.roku.com/article/208755668. If you are still facing the same issue. Please visit us online at http://support.roku.com/contactus for further assistance.
Thanks!
Elmer, Roku Customer Advocate
Solid product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast and handles a media server as advertised. Lit remote is a bonus. 99.00 is a little high but it does work well. Should be more like 70 or something.
I would recommend this to a friendMy roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many great features on this roku its hard to name them all. One of my favorites is the Bluetooth feature for my headphones.
I would recommend this to a friendGreat streaming device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product as I already have 2 other Roku streaming devices in use. Does drop internet connection periodically.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Doug, this is a bit unusual. But no worries, we're here to help! To start, try unplugging your Wi-Fi router for at least 60 seconds to fix this. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Also, try connecting to a different network, like a Mobile Hotspot, to find out if the issue is with your Wi-Fi router or Roku device. If the issue persists, feel free to contact us at support.roku.com. Your feedback is really important to us and helps us improve our products and services.
Happy Streaming!
Elmer, Roku Customer Advocate
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use and features are great, the price is just right
I would recommend this to a friendAwesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience, high quality. Crisp resolution
I would recommend this to a friend
