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Customer reviews

Rating 4.7 out of 5 stars with 957 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 957 reviews
  • Rated 4 out of 5 stars

    Model on boxes did not match model inside both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Roku Ultra 2024 and the model number both boxes were 4850R but both the Roku's inside both boxes were model 4850X what is up with that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we need does the job workers are great what more can ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my cable box with this and am very pleased plus I saved money on my cable bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and the description match . Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the small stand alone Roku devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seemed to have the low power problem the smaller Roku units have

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service Amazon has better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was not delivered as stated in the description by a third party seller. It was a older model delivered. They apologized for the mistake asked if I want to return it. I Then went to Best buy to return and the store would not accept the return due to the reseller was not allowed at the store. Then I had return via UPS. Had to pay for shipping. I did get my money back but lost president day deal due to the mistake for the latest model. Customer service was poor at the store. They used take care of customers but now buyer beware. You may not get what you paid for. Not buying from Best buy again

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hello! Tanks for sharing. We understand how you feel. If you would like to share your experience with the store, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku. Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this because i like the Avatar series and much like Master Roku you too can be a master of your own destiny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from my previous Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from my previous Roku. Wireless bluetooth support is great! Be sure you have manual volume control on the actual bluetooth earbuds/headset, because the Roku remote doesn't have that control. Backlit remote buttons is a nice touch also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use Bluetooth for sound and voice for commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the roku ultra 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the roku ultra 2024, love the fact i dont need to change batteries when power gets low. definitely recommend upgrading if you’re an roku user…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Live Roku but stick with the stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated from just the regular 4K stick. Love Roku but this is overrated. Just buy the stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku Ultra 2024 | 4K/HDR10+/Dolby Vision & Atmos Streaming Device Rechargeable Backlit Voice Remote Pro Free & Live TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from the original model I had. Streams in great quality and is much more responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No jack, no joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated 4 out 5 because the remote no longer has a headphone jack. I realize most people now have wireless headphones but I liked the option of also using wired headphones. Rechargeable back lit remote is awesome otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the remote goes into some sort of sleep mode and has to be pressed a couple times to work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love that you don’t have to point the remote at the device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Roku box, but way faster! Good way to get daily wire and charter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install responses right away no problems worked so well on one set I bought 2 more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but having to log in all the time is a disgrace to access your subscriptions. Roku needs to address it.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! We would like to know if this issue occurs throughout the channel. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Terrific remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Roku devices. I've purchased one for each tv in our house and use the remote instead of the manufacturer's remote.

    I would recommend this to a friend
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