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Customer reviews

Rating 4.5 out of 5 stars with 49 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was assembled correctly. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and confidently assembled the rower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Nordic track rowing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my rowing machine was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smmoye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my rolling machine, it is everything that I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hydrow Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Hydrow quickly and efficiently!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys showed up to do the install. At one point I heard a crash downstairs and the phrase "whoa, i didn't know it did that!" followed by stifled laughter. As I've had problems with the resistance motor, I wouldn't be surprised if it was the install team that caused the damage, but since I didn't sit with them to supervise and also signed a form waiving their culpability in case of damage to the item or any of my other property in my house, my advice would be to watch these folks when they do the installation and don't be afraid to ask a lot of questions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money spent for no reason

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was delivered and assembled. That was it. I could’ve assembled the product myself. There was no attempt to set up the computer, internet, etc. Additionally, the Best Buy team members who delivered spoke very little English so it was very challenging to communicate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation never happened. I had to do it myself. Calls to customer support yielded nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Schwinn Rower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed because the geek squad was first time setting up rower and the strap broke at first use. I would like my money back for installation please. Denise Cassisi

    No, I would not recommend this to a friend
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