Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 29 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers often highlight the 120 Per Pass-Sheet Cross Cut Paper Shredder's struggles with shredding capacity, citing issues with jamming and limited throughput, especially when using the automatic feeder. Concerns were also raised regarding the shredder's reliability, with some units experiencing malfunctions or premature failure. While some users reported no overheating issues, others noted that the device overheated and shut down frequently. The shredder's ability to handle various materials beyond paper was also criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Rated 5 out of 5 stars

    IN SHREDS!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this shredder to get rid of files that had accumulated through the years. It has awesome features and will not disappoint. Very quiet and the bin holds an enormous amount of cross-cut shavings so you don’t have to empty excessively. Pricing was great and besides being on rollers, the extension cord is extra long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent shredder

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office, and I love it. It is sturdy and can handle medium-thick papers,

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    good for large stacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good shredder for large stacks of 8.5 X 11 papers. You can only shred 5 pages at a time thru the manual slot.

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Thought for this price it would be more effective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it would do... although I wasn’t expecting to have to babysit it while shredding as it gets jammed quite a bit and I thought it was me so I put less paper put paper in at an angle etc etc didn’t make no difference so if you are ok with getting jammed paper out every 15 mins it’s perfect for you lol

    I would recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Thank you so much Bluelinewifey for the positive review on the RAF-25P, we are glad you are satisfied with this product. Please contact our customer service department to help resolve jamming problems and any further issues at 800-397-1025 or email: [email protected] RoyalSovereign

  • Cons mentioned:
    Shredding capacity

    Rated 2 out of 5 stars

    Shredder is Overpriced and Weak

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have reviewed this shredder. Appparently writers get censored if they say negative things about the product! I returned this unit due to its inability to shred basic non-paper items such as CDs, DVDs, credit cards, and paper clips. Unit sells for about twice what competitive units run and it comes with just the basic warranty. Good luck!

    No, I would not recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Craig, at Royal Sovereign we value our customers and would like to reach out to improve customer satisfaction and experience. We sincerely apologize for any inconvenience this product has caused for you and that it did not meet your expectations. This shredder has the ability to shred credit cards through its manual entry feed, but cannot shred CDs, DVDs, or paper clips. We encourage you to reach out to us at 800-397-1025 or [email protected]. Our team will be more than happy to assist you with any questions or concerns you may have. RoyalSovereign

  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    It’s a good shredder for a home office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only shreds 4 pages together if you use the front feeder. If you have more to shred you need to use the back feeder that holds a lot more pages but shred one at a time and it takes a little longer

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 3 out of 5 stars

    Could be better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the prize, could be better. Have a shredder that’s over 5 years old with the same feature and capacity but this new shredder is no faster. Expected as advertised to be heavy duty but performance is quite mediocre. Keeping it as a secondary unit.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Shredder

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder has saved me many hours and is self feeding although it does seem to get stuck at times

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 3 out of 5 stars

    Disappointed for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper gets jammed up in the top feeder. The one that holds 120 sheets. The front one with the 5 sheet min works better. I am purging files and it’s a big waste of time for what it said it would do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, not loud, didn’t overheat, looks great too!

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    Worst Shredder

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst shredder ever. Literally takes no paper at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Good Shredder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder works well and no overheating (so far) compared to my previous shredder. This shredder does have a light indicator if it does overheat, so I know I will need to let it sit and cool off before using it again. My old shredder just wouldn't work and gave off a burning odor when it overheated.

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    paper shredder

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it Shreds paper not much to this , need to get some more characters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great shredder... i put a handful of paper and it did it all and i hab like 7 to 9 crates of papers... it did great on old credit cards .. photos... its a great item to buy....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shredde4

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old shredder really wish I knew where to get it fixed I ended up getting this and it's not the same. It just keeps getting clogged and jammed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating, Shredding capacity

    Rated 1 out of 5 stars

    Shredder that is a piece of junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is a piece of junk! It doesn’t shred well and over heats continuously and keeps shutting down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beep

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough to shred quite a bit. Rollers make it portable to use in different rooms without being in the way. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shredder

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the office and very fun to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shredder. Working correctly. Stable. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prepare to babysit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Yes, you can feed a lot into it, it you really do have to sit there and make sure the pages get pulled in to shred.

    No, I would not recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Parrfam, at Royal Sovereign we value our customers and would like to reach out to improve customer satisfaction and experience. We sincerely apologize for any inconvenience this product has caused for you and that it did not meet your expectations. We encourage you to reach out to us at 800-397-1025 or [email protected]. Our team will be more than happy to assist you with any questions or concerns you may have! RoyalSovereign

Sponsored