Customers enjoy the snug fit of the Hard Shell Series Case for Samsung Galaxy Note20 Ultra 5G, with many noting how well it protects their phone. However, some customers found the case's quality to be underwhelming, reporting issues such as scratches and a less-than-robust feel. The case's protective qualities are a point of contention, with some finding it average. Overall, opinions on the case's durability are mixed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Cons mentioned:
Case quality
Rated 4 out of 5 stars
Rose gold case to go with my phone color.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It wasnt as good as expected. Case had scratches all over and didnt look new. I am keeping it because i dont want to go through the hassle of returning it. Just a see through case,with a supposed rose gold ..
Case recommended by Best But does not fit the phon
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this phone and had to order the case through the salesperson. This is fine, except it was listed to fit on their computer and when I finally got it through the mail and installed my phone, it is too big. I picked up the phone and only the case was in my hand, the phone was on the floor. Do I take the case with all the packaging back to the store, or mail it back to the company? Is there a case that will actually fit this phone? Please advise me on this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent case. Nothing bad, but nothing great. Average level quality and protection. Definitely not worth the full price of 20 bucks. Perhaps 10 bucks would be fine.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Gets stained,Dingy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks nice but gets dingy very fast. I tried cleaning but no use
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received a replacement this because the one i was sent just wasn't giving me rose gold but the replacement was fine and I really value the customer service i received and am grateful that they were able to do that for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This first the phone pretty well and looks good but the case is not really teal. It is more of a light blue than teal which I was a little disappointed in