Customer Ratings & Reviews

pleased and satisfied just right for the area and was professionally installed

cool form factor...works great and good powerful fan

Love it……………………………………………………………………..,,,,,,,,,,,,,,,

Love our new Samsung low profile microwave. Looks beautiful in our kitchen.

Excellent product, great customer service. Right on time, as described.

works great would recomend.not sure what to say very nice product

Every time we go to open it, the fan shuts on, its too sensitive and it can frightened someone. Its usually something we laugh off but its still an issue.

I purchased this microwave in 2023 as part of a after-Thanksgiving holiday combo deal with an induction range. To begin with, I was dissapointed right off the bat. There is no backlighting to the control panel - so I need to always grab my reading glasses and put a light on in the kitchen before I can use it. (I'm 71 and my eyesight is not perfect.) Then the design itself is just asking for trouble with the door being the entire width of the microwave. This puts more stress than needed on the hinges (it's already feeling 'loose'), not to mention nearly hitting myself in the head every time I open the door. The interior is just silly. NOTHING is gained by the wider interior because it still has a small 11.5" carousel. All that is enough reason for me to regret ever buying this already. But to make matters worse, this thing has been possessed by deamons from day one. Either something on the range or the microwave itself (e.g. opening the door(s)) would trigger the fan to come on in 'boost mode' for no reason. (The print shop I worked in for 20 years was more quiet than that fan.) The other day I was prepping food I just took out of the oven when suddenly the microwave stared acting like a scene out of The Exorcist. The fan and/or light began coming on and off and rotating through speeds. To make matters worse, none of the panel 'buttons' responded when pressed. At one point it actually started 'cooking'. I finaly reached for the stoop and stepped up to unplug it from the wall just to end my nightmare. I tried numerous times to get it running again (get the panel to work) before I decided to unlink it via the app, unplug it for the night, and start fresh. That got it working again... until today when the same thing happened again. It responds to commands sent from the app, but it's useless since you have to press the start button on the microwave itself for that to work - and the panel just does not work at all. So much for a 'smart' apliance. This is about as dumb as it gets (and the 'smart' features for the range are just as useless). So I'm calling the Geek Squad in the morning and hopefully I will get a new unit. But even that wouldn't stop me from NEVER recomending this, or any Samsung kitchen appliance to anyone. They should have just stuck to TV's (like my 16 year old 60" plasma that I still use in the bedroom.)

Completely stopped heating things a little over a year after the purchase. No errors; the light and vent work fine. But nothing gets warm or hot. There's a 1 year warranty on the microwave, but supposedly a 10 year warranty on the Magnetron (the part of the microwave that heats things). I'm willing to pay for the repair, but Samsung won't/can't send an authorized repair person to where I live, and none of the local people will touch Samsung since they aren't authorized repair people. So I've got a machine with a part that theoretically has a warranty, but if I can't get it fixed what's the point of the warranty? I've gone back and forth with Samsung about this (Best Buy wouldn't do anything, but it isn't their warranty), and they haven't been helpful at all, beyond suggesting I get a new Microwave! I'll probably have to, but it definitely won't be from Samsung!

Wonderful low profile microwave. Looks great. Works very well.

Sleek design works great. It is a wonderful addition to my kitchen

Super microwave with great air exhaust. We do a lot of meat searing and this microwave can push out the smoke very well.

good microwave. fan is super strong, a little loud sometimes- and easy to accidently start. but it looks good, works well

Looks really aesthetic, nice features and modern look

Just what i wanted saves alot of space over the stove top. Yurned of wifi because was tired of getting alerts food is ready

The wifi won't connect and the display is not backlit. Yes the fan is really strong, besides that nothing special.

This microwave is a perfect option to fit into tight spaces.

Very high powered vent and slim unit. Heats really well. Fingerprints show, so be ready to wipe the keypad. Overall, it’s a great appliance.

Love it It’s smaller than my previous microwave and takes up less room. It’s smart and you can set program and add it to you r phone apps. You can start cooking your mail and gave ut done by the time you get home Set up alerts to know when cook time is done too!

We bought this microwave because we had limited space over our range. It is a very powerful microwave that heats up food fast. Because of the small size we only use it for small dishes. It has a very modern look that my wife likes.