Customer Ratings & Reviews
- Model:
- ME11A7710DS/AA
- SKU:
- 12374834
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Very sleek and looks good in kitchen.
I would recommend this to a friendGood compact unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a microwave, the smaller size is fine as I do not cook with a microwave you do need to install and app on your phone to set the clock so that is a bit silly
I would recommend this to a friendYay more space
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much! This saved me so much space cooking!
I would recommend this to a friendGood but part was missing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but part is missing . Planning to buy another one.
I would recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
or transfer you to your local store to answer your specific inquiry about the missing part of the microwave.
Have a great day.
-Ernest-
Herrandeous quality! Died judt after a year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking samsung microwave but for me it stopped working after 14 months and both bestbuy and samsung with their pathetic customer service were of no help. Ended up throwing it away and got a kitchen aid 1.1 cuft microwave which is well worth the money.
No, I would not recommend this to a friendHot Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value !best for a small kitchen! Work with WiFi
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the microwave is low-profile and doesn't intrude on the stove top. It looks nice and not bulky. The fan is very powerful. Installation is definitely not a one-person job, so get help or pay to have it done for you.
I would recommend this to a friendOpen box good. Didn't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came scratched (expected with open box) it had all the accessories and looked ok. Before installing it, we tried to plug it in and the button panel wasn't working, had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Josece,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product, but we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Charles
Stopped working right after warranty expired!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetron stopped working within 14 months...just 2 months after the warranty expired. I'm a huge Samsung fan (all of my appliances and phones are Samsung) but I cannot recommend their microwaves. It worked fine up until today but having your $600+ microwave break so soon has l left a sour taste in my mouth. Don't waste your time with this microwave but if you do, buy the extended warranty. I saw some reviews mention the same timeframe for failure which is very suspicious. It almost seems like it was designed to fail right after the warranty expires..
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand why you feel that way, James. Let's take care of your microwave.
Your microwave is warranted by Samsung against manufacturing defects in materials or quality for a limited period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME11A7710DS/AA/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146556442, to help our team pull up your information when you message us.
Have a great day.
-John
Very Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the additional over the stove space. Being able to connect it to a few other smart functions in our house is helpful and fun. Cooks like a great microwave and fits everything we had before.
I would recommend this to a friendSamsung Appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Very powerful suction.. the only think I don’t care about is the multiple fan speed settings. When you start the fan it start with the highest setting first, so we have to slow it down. Wish the setting was from slow to fast.
I would recommend this to a friendA Big Thank You!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Having it overhead gives me space in my kitchen which is small.
I would recommend this to a friendFantastic!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an awesome microwave, the only thing I don’t like, the installation was done poorly by the installer. The microwave makes a rattling noice when turned on and when I push it up against the cabinet it stops.
I would recommend this to a friendBest microwave I've owned. Period.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much higher quality than another Samsung I recently purchased. Buttons take a feather light touch to operate. You can almost fly a kite with the vent fan. Highly recommend.
I would recommend this to a friendSamsung slim overhead microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, fits in the area we have available. Only thing I would have liked is the panel to light up to be seen in the dark.
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is microwave looks great, but the fan is very loud and kinda annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toni, we understand that dealing with a noisy microwave can be disappointing. Let us help.
Here is a link with information about microwave sounds and why they happen.
Browse the guide and select the sound similar to what your microwave creates.
If prompted by an embedded word, do, select it.
Samsung microwave is making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148722263) to help our team gather your information.
Have a great day.
^Charles
Doesn’t heat unless manually turning on vent fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this microwave. Purchased for $470 in Oct ‘22. Now it no longer heats unless manually turning on the vent fan. Samsung isn’t covering under warranty. The vent fan is extremely loud, and only covers the back 2 burners on the stove. The buttons on the outside frame get condensation from boiling water on any of the burners.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung microwave is great. It fits above the stove perfectly.
I would recommend this to a friendGreat microwave, horrible online service from Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra space over the oven, now. Getting it was a nightmare and the online customer experience with Best Buy was a nightmare.
I would recommend this to a friendBroke within 10 months of use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent hood fan speed. It was alright while it lasted. My GE microwave was working flawlessly for the last ten years. I'm left with the regrets of replacing my GE one before it broke down and replaced with this junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
